NARRANDERA GATEWAY MOTOR INN

The hotel is situated in a good location in the centre of this lovely town close to the pub, restaurants and shops. Parking was at the door and there was a nice pool which was very welcome after a long drive on a very hot day. My husband and I had a ground floor queen room…

Date of stay: January 2019

Great value Friendly

Karen and Toby were so friendly. The room we had was so comfortable and the air conditioning worked a great in the 40 plus degree heat. Nothing like a splash before and after dinner! Dinner on site was lovely. More than enough food and well priced. And if you have kids, their…

Date of stay: December 2018

Pleasant Stop Over

After a solid 10 hour drive from the Yorke Peninsula in SA on our trip to Sydney, we stopped at our pre-booked Motel. The hosts were very welcoming and the family room was very clean and fair value for the price paid. The kids enjoyed the Swimming Pool and the meals at the Lazy…

Date of stay: December 2018

Satisfied Travelers

Have stayed a few times and always well accommodated with clean and comfortable rooms Highly recomend meals at Lazy Lizard attached restaurant. Wonderful friendly staff, most helpful. Situated away from main traffic, so no truck noise

Date of stay: October 2018

Extremely disapppointed

We booked this place online the day before arrival using booking.com. On route we received news that meant we had to cancel our booking. We called the place and explained our case only to be told we would be slugged the full cost of the room. The person we spoke to them had the…

Date of stay: September 2018

Response from Karen r, Owner at Narrandera Gateway Motor Inn

Responded Oct 10, 2018

Dear Tony, Well we know this isn't correct, don't we.. So I will set everyone who reads this straight. Yes Tony F you booked through booking.com & under the policies of BOOKING.COM (on your first page of your contract under policies, it clearly says 1 days notice of cancellation) 1 day notice = 24 hours, that doesn't mean cancelling at time of arrival. I am happy to resend you your contract via email, text or I can upload it to trip advisor so everyone can see. I was simply stating a fact to you when I told you that there was 24 hours notice of cancellation (as per what Dick Smith stated in his interview on a current affair recently, motel operators are charged a commission. That was my only reference to Dick Smith). You then went on to ask me how much the commission was.. (remember) of which I stated with bookings you must give 24hours notice of cancellation. ( you then told me) "it must be in the fine print on page 37 then". So the fact is you didn't read your booking.com contract & want to blame the hotel for following booking.coms instructions. You failed to mention the other colourful things you said to me over the phone! Pity I couldn't write a review on you.

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Is it dog friendly

We do allow pets on the property but not in the rooms. It is against health regulations here in NSW for pets to be in the rooms. Karen Gateway motor inn

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