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Mercure Gerringong Resort

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Traveler (188)
Room & Suite (65)
Dining (19)
Overview
  • Excellent24%
  • Very good40%
  • Average21%
  • Poor8%
  • Terrible7%
Travelers talk about
“south coast”(33 reviews)
“adult pool”(9 reviews)
“movie channels”(8 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
Aug 26Aug 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (794)
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791 results
Traveler rating
193
297
172
70
59
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Time of year
LanguageEnglish
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193
297
172
70
59
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All reviewssouth coastadult poolmovie channelscoffee tableshort drivebuffet breakfastbalcony roomhotel restaurantchar restaurantthe room was niceking bedseven mile beachtown centrepoolsspacourttennis
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1 - 5 of 791 reviews
Reviewed 6 days ago

We had a night stay at this hotel before so we were already familiar with it. The location is very good, being close to Berry, Kiama and the beaches. The room we got had been refurbished and was very comfortable. There was a little kitchenette...More

1  Thank Garry F
Response from Sweeta P, General Manager at Mercure Gerringong ResortResponded 5 days ago

Dear Garry F, Thank you for the constructive feedback on our Resort and for your kind words. We are looking into the Wifi issue and soon this will be rectified as well. Apologies for all the inconvenience caused and we look forward to serve you...More

Reviewed 1 week ago via mobile

My partner booked the Mercure as a surprise for my 30th birthday for 4 nights. When we arrived we discovered that he had booked for the month prior by accident. While it was our error, I find it extremely disappointing that the Mercure did not...More

2  Thank claroonies
Response from Sweeta P, General Manager at Mercure Gerringong ResortResponded 4 days ago

Dear Claroonies, Thank you for taking the time to tell us about your experience at the Mercure Gerringong Resort. I am sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. As you had made your...More

Reviewed 2 weeks ago

Stayed at the Mercure for a weekend getaway. Unfortunately our stay was a big disappointment. Restaurant looked nice and we were encouraged to book in early as it ‘books out quickly’. Booked in for 7pm which was the earliest we could do. Were seated by...More

3  Thank BigAlTravella
Response from Sweeta P, Manager at Mercure Gerringong ResortResponded 2 weeks ago

Dear BigAlTravella,, Thank you for taking the time to tell us about your experience at the Mercure Gerringong Resort. I am sorry to hear that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to...More

Reviewed 4 weeks ago via mobile

We booked our stay through bookings.com. Unfortunately something went wrong in the system and we were charged twice for the one room. We spoke to bookings.com who agreed not to change the hotel commission so they could refund the money. We still have not received...More

1  Thank Superdad250
Response from Sweeta P, Manager at Mercure Gerringong ResortResponded 3 weeks ago

Dear Superdad250, Thank you for taking the time to let us about your experience at the Mercure Gerringong Resort. I am sorry to hear that your experience did not meet your expectations; please allow me to again express my sincerest apologies. Without knowing your booking...More

Reviewed 4 weeks ago

the resort is lovely however the room was a little less loved and floor sticky upon entering. I asked for it to be cleaning and this happened at the regular time the next day sadly! I went to the bar to get the complimentary drinks...More

1  Thank Les C
Response from Sweeta P, General Manager at Mercure Gerringong ResortResponded 2 weeks ago

Dea Les C, Thank you for providing us with constructive feedback and for giving us the opportunity to review our service standards and improve. I am so sorry we let you down and it is our hope that you will give us the opportunity to...More

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About
Amenities
Top amenities
Restaurant
Free Parking
Bar/Lounge
Room Service
Pool
Free Internet
Hotel Amenities
Free Parking
Meeting Rooms
Wheelchair access
Banquet Room
Room Service
Laundry Service
Non-Smoking Hotel
Conference Facilities
Babysitting
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Bar/Lounge
Tennis Court
Pool
Adult pool
Outdoor pool
Details
Price range
$88 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites
Details
Price range
$88 - $194 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Accessible rooms, Suites
Add Photo Photos
Traveler (188)
Room & Suite (65)
Dining (19)
Pool & Beach (13)
Family and Play Areas (3)
Questions & Answers
Ask a question
elainewoodflynn
January 24, 2018|
Answer
Response from Retiredeng | Reviewed this property |
Sorry Elaine, I can't answer that with any authority but in most hotels in Australia the only animals you are allowed to take into a hotel room are service animals. Regards Alan
0
Votes
elainewoodflynn
January 24, 2018|
Answer
Response from phyllis A | Reviewed this property |
I’m not sure if pets allowed but you can ring the hotel they will know more
0
Votes
Room Tips
"Higher floors meant you had to carry your luggage up the stairs."
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"Get rooms facing the pool and tennis court."
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"Didn't stay overnight"
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"All the rooms were similarly place."
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