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Mercure Gerringong Resort

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Mercure Gerringong Resort
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666 Reviews from our TripAdvisor Community

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Showing 664: English reviews
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Penrith, Australia
Reviewed 4 days ago NEW

The booking process was easy online with Accor hotels, the check in was quick room 328, We were comfortable enough in clean surroundings that were spacious enough for a couple 2 night visit, more than enough space. The dinner we experienced at the restaurant was perfect, that includes food cooked and our server was very tentative I'm only sorry we...

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Helpful?
Thank phillirit
Reviewed 1 week ago via mobile

On recommendation from a relative booked a night here and wasn't disappointed. Spacious room with a corner lounge and great views. Enjoyed the adults only pool where we had the pool all to our selves. The food at Bella Char was sensational! One of the best desserts I've ever had. Will definitely be back.

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Helpful?
Thank Susan B
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Good Morning Susan, We very much appreciate your comments regarding your stay at the Mercure Gerringong Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Sydney, Australia
Reviewed 1 week ago

After six times phoning and leaving messages and two no response email bookings, we thought that we would give the resort one more chance. Lo and behold. An attractive and pleasant receptionist found us a room at the internet price- no discussion required. The resort has the right bones, it's just that the meat is a bit tired. A lick...

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Helpful?
Thank Paul H
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Good Morning Paul, Thank you for taking the time to tell us about your experience at the Mercure Gerringong Resort. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us....

Sydney, Australia
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Robertd442
Sweeta P, General Manager at Mercure Gerringong Resort, responded to this review

Lake Macquarie, Australia
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Thank J8140RNangelar
bathurst
Reviewed 2 weeks ago

We stayed at Gerringong Accor for three days 5th to 7th out on 8th with our good friends.We stayed in rooms 312 and 313. In both rooms the air conditioning keep stopping for the entire 3 days and the phones did not work.The staff could not fix the problem. I think that this situation is not good enough. My subs...

Review collected in partnership with Accorhotels.com
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Thank Michael M
Reviewed 4 weeks ago

We stayed in room 212 from 26thJan - 29th Jan with our 2 kids 12 & 4. We had 2 single beds joined together and a sofa bed for our bedding and my son slept on the sofa bed and us 3 on the main bed. Upon checking out and reaching back home in Sydney I received an email saying...

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3Thank Sweta D
Reviewed 4 weeks ago via mobile

Staff were polite, helpful and courteous. There were a few minor issues: pool doesn't look as swish as in the photos with umbrellas a etc, dishwasher didn't work, but we didn't know until we tried to use it, aerial problems with the TV in one of our rooms. However, the event that ruined our 2 night stay was being woken...

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3Thank Emma v
Vilamoura, Portugal
Reviewed 4 weeks ago

Review collected in partnership with Accorhotels.com
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Thank ianandana
Sydney
Reviewed January 20, 2017 via mobile

Reading all the recent reviews made me wonder if I should give the hotel a chance or rather not as I was looking for a place to relax. I decided to give them a call and fair chance. I rang and mentioned that I read quite a few reviews which indicated that the hotel might be getting a little bit...

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2Thank Melli123
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Laundry Service
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Mercure Resort Gerringong, only 2 hours south of Sydney on the NSW south coast & 5 minutes from the beach. With 52 king rooms, an award winning restaurant, an indulgent day spa, 2 swimming pools, tennis court, a sun drenched garden courtyard & a kids play area... for holidays, events, conferences & weddings. Created to offer guests a personal experience... with views overlooking the hinterland, across protected wetlands & back to the sea. Enjoy the local charm of Gerringong, the Illawarra & the Shoalhaven where you’ll find golf, boutique wineries, scenic attractions, coastal walks, rainforests, recreation theme parks, kids attractions, fantastic shopping in many boutiques & the weekend markets…..so much to see & do ! ... more   less 

Additional Information about Mercure Gerringong Resort

Address: 1 Fern St, Gerringong, Kiama Municipality, New South Wales 2534, Australia (Formerly Bellachara Boutique Hotel)
Location: Australia > New South Wales > Kiama Municipality > Gerringong
Price Range: $107 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gerringong Resort 4*
Number of rooms: 52
Reservation Options:
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Also Known As:
Mercure Resort Gerringong By The Sea Hotel Gerringong
Bellachara Boutique Gerringong
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Questions & Answers

Questions? Get answers from Mercure Gerringong Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“With two pools it may be wise to choose a room away from them”
 of 5 bubbles 247PaulH, 1 week ago | Read review
“Try and ask for the level 2 rooms. They have the larger balcony especially if a larger family”
 of 5 bubbles Sez78, Jan 19, 2017 | Read review
“Ground floor”
 of 5 bubbles I5048GTdianes, Dec 26, 2016 | Read review
“Get pizza for dinner from up the road”
 of 5 bubbles B7656YJkarenm, Nov 27, 2016 | Read review
“Terrible I wouldn't stay here if it was free”
 of 5 bubbles 561carmenf, Nov 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question