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Quality Hotel Ballina (Ballina Beach Resort)

Certificate of Excellence
Compton Dr (Corner Cedar Crescent), Ballina, New South Wales 2478, Australia
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Quality Hotel Ballina (Ballina Beach Resort)
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194 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Sydney
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 14, 2016

The reason I booked this hotel was for the restaurant, Wild Prawn, and it didn't disappoint. The reception was very good, the staff were lovely. The room was clean, nice and big. We were given a queen plus single room instead of the queen room we had booked, this meant having a single bed instead of a lounge. I would... More 

Review collected in partnership with this hotel

Helpful?
Thank kgl61
QualityHotel B, Manager at Quality Hotel Ballina (Ballina Beach Resort), responded to this review

Dear kgl61 Thank you for your recent review, we appreciate hearing about the details of your stay and how you enjoyed your visit. Sorry you may have missed the extra pillows in the wardrobe in your room - and yes, there are always more available as alternate choices from reception (We know exactly what you mean about different pillows -... More 

Gold Coast, Queensland, Australia
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 18, 2016

Charming resort with great amenities and so close to the beach. Restaurant is not open on Sunday or Monday nights, but two restaurants close by. Rooms are a good size. Pool area is lovely. Great for families. No foxtel for the sport was a shame.

Helpful?
Thank Karen D
QualityHotel B, Manager at Quality Hotel Ballina (Ballina Beach Resort), responded to this review

Dear KarenB Thank you for your comments and poisitive feedback - we appreciate hearing you enjoyed your stay in Ballina - hope we see you again soon. More 

Ios, Greece
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed May 14, 2016

We found this hotel after having a fabulous lunch at the Lighthouse Cafe at Lighthouse beach, we were very pleasantly suprised when the receptionist quoted us a much cheaper price than we were expecting. The room was huge with a seperate sofa and dining area, a large balcony overlooking the pool and beautiful tropical gardens. The restaurant at the hotel... More 

Helpful?
Thank Terryios
QualityHotel B, Manager at Quality Hotel Ballina (Ballina Beach Resort), responded to this review

Dear Terryios Many thanks for your recent review - really pleased to hear how much you enjoyed your stay, and extension!! we look forward to seeing you back again on that return trip. More 

Surfers Paradise, Australia
Level Contributor
208 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed May 13, 2016

Return visit now under the Quality Hotel banner. Room very nice, up-to-date with nice soft furniture. Obvious attempt to bring older style room up-to-date - a nice overall job. The restaurant is much improved and busy! Improved check-in and check-in. Overall, worth a return visit if disappointed in past.

Helpful?
Thank Ronald353
QualityHotel B, Manager at Quality Hotel Ballina (Ballina Beach Resort), responded to this review

Dear Ronald353 Great to hear you are seeing improvement and you enjoyed your stay and restaurant experience - we hope to see you again soon. More 

Binnaway
1 review
5 of 5 stars Reviewed May 5, 2016

Just spent a week at The Ballina. My wife and I have been coming here annually for a break for a few years now and find this to be thee spot.Not only a fabulous location but all staff from top to bottom are just simply the best and that seafood platter to die for. See you next year guys room... More 

Review collected in partnership with this hotel

Helpful?
Thank geoffb904
QualityHotel B, Manager at Quality Hotel Ballina (Ballina Beach Resort), responded to this review

Dear Geoffb Thank you for your review and great comments - we're glad you enjoyed your latest visit so much and we look forward to seeing you back again soon - let us know when you book so we can try to allocate your favourite room! More 

Brisbane, Australia
Level Contributor
29 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 25, 2016

The Quality Hotel Ballina was a good choice for a family long weekend getaway. We wanted somewhere that was reasonably priced, an easy walk to the beach and close to town. We had the idea that the room was a single large space containing the queen bed and two single beds, but the singles were in a small room off... More 

Helpful?
Thank WallanWanderer
QualityHotel B, Manager at Quality Hotel Ballina (Ballina Beach Resort), responded to this review

Dear Wanderers, Thanks for your review and feedback and bout your stay - great to hear you enjoyed your long weekend and we look forward to seeing you back again soon. More 

Stratford, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed April 21, 2016 via mobile

Mixed review but would definitely come back. Staff very friendly - but when we asked for lights to be turned on at pool for an 8pm swim it didn't happen (pool closed at 9pm - we checked). Managed ok but then air con in room 207 while excellent was damaged and consequently could not be redirected from a full blast... More 

Helpful?
Thank Debz_Vic
QualityHotel B, Manager at Quality Hotel Ballina (Ballina Beach Resort), responded to this review

Dear Deb, Thank you for your feedback comments, we approcate hearing how your stay went and that you'll be returning. Our aplogies over the lighting in the pool area, this is centrally controlled on timers to balance the needs of guests in adjoining rooms as well as the pool area. Similarly, our apologies for the aircon remote broken by the... More 

Dubbo, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 12, 2016

We stayed for just one night. On our way to Qld and got in very late on a public holiday. They told us the after hours procedure but waited a little longer than normal and we got our keys - easy! Our room was beautiful. The pool and surrounds are beautiful. The shower head was perfect after a full day... More 

Helpful?
Thank Rachel J
QualityHotel B, Manager at Quality Hotel Ballina (Ballina Beach Resort), responded to this review

Dear Rachel Thank you for your great review, we're really pleased everything went so well for your stay. We hope to see you back again soon - maybe a longer visit next time to give more relaxation time!! More 

Oatley, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 6, 2016

Location = perfect. Facilities = perfect. Staff = perfect. Room = perfect. I absolutely cannot fault this place. Will DEFINITELY be back. Thank you so much, Ballina Beach Resort for the most amazing hotel experience.

Review collected in partnership with this hotel

Helpful?
1 Thank ally496
QualityHotel B, Manager at Quality Hotel Ballina (Ballina Beach Resort), responded to this review

Good Afternoon Ally496, Thank you for your positive feedback.Our Thank you for outlining how much you enjoyed our location and facilities. We have passed on your kind words to all our staff. We look forward to welcoming you back in the near future. Kind Regards Management More 

Sydney
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed April 3, 2016

The staff were friendly on arrival for check in. The swimming pool was really nice if you plan on swimming there. Hotel provided wifi but the codes they gave us didn't work. I'm not sure if this is a 'hotel' as the name suggests, more like a motel but it provided all the basics we needed. We called to ask... More 

Helpful?
Thank Sherman C
QualityHotel B, Manager at Quality Hotel Ballina (Ballina Beach Resort), responded to this review

Dear Sherman, Thank you for review, we're sorry to hear you could not get your complimentary wifi password to work. We can always provide assistance to help you login in addition to the instruction card that comes with the code numbers. Hopefully we'll see you back again soon and you'll have a chance then to use the pool. The team... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Quality Hotel Ballina (Ballina Beach Resort)

Address: Compton Dr (Corner Cedar Crescent), Ballina, New South Wales 2478, Australia
Location: Australia > New South Wales > Ballina
Price Range: $96 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Hotel Ballina (Ballina Beach Resort) 4*
Number of rooms: 46
Reservation Options:
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Also Known As:
Ballina Beach Hotel
Hotel Style:
#4 Luxury Hotel in Ballina
#5 Business Hotel in Ballina
#6 Romantic Hotel in Ballina
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