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Travelodge St Austell Hotel

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Travelodge St Austell Hotel
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435 Reviews from our TripAdvisor Community

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Showing 433: English reviews
Nottingham, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed today NEW

We stayed here for 2 nights in a family room. Myself, my husband and two children. The room was clean and set up with the travel cot that we asked for, the only thing is the room was far too hot. The rooms have no air con so there was a desk fan placed on the table - not really... More 

Helpful?
Thank Charlotte M
uk
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

just got back from st Austell Travelodge, room was nice and clean beds comfy but they had no air con so it was very warm especially of a night they did provide 2 fans which helped but it was still too warm. KFC and Mcdonalds was handy for breakfast/dinner less than 1 minute away town centre was 5 min walk... More 

Helpful?
Thank chris p
Bristol, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed here for 2 nights won't again, arrived in the evening staff friendly and welcoming but room had a fousty smell which seemed to come from the mobile air con which was also noisy so we switched it off, the smell did not improve and the room became very warm very quickly. Second night asked if the air con... More 

Helpful?
1 Thank Malcolm M
TravelodgeUK, Shannon from the Social Media Team at Travelodge St Austell Hotel, responded to this review

Many thanks for your review and taking the time to share your experience with us. We are sorry to learn of your disappointment with your recent stay with us and we would like to look into this further for you. May we kindly request you contact us via our website with your review so our customer service team can investigate... More 

Travelers are raving about these St Austell hotels

A TripAdvisor Member
2 of 5 stars Reviewed 5 days ago NEW via mobile

Stayed in this hotel as a base to travel around area. Very well situated for Lost Gardens of Heligan, Lanhydrock, Eden, etc. Car park is busy as is on an estate with Costa, KFC and McDonalds but always managed to park OK. Room was clean and free parking but have to register your car numberplate on a screen at reception.... More 

Helpful?
Thank A TripAdvisor Member
TravelodgeUK, Shannon from the Social Media Team at Travelodge St Austell Hotel, responded to this review

Thank you for your review. We do apologise for the inconvenience you encountered during your stay with us. We aim to provide the best service possible to our guests and we will continue to do so by making the most of customer feedback such as yours. Please accept our apologies that on this occasion you did not receive the best... More 

Aldershot, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

First time we have used Travelodge, an overall very pleasant experience. We recommend the full english breakfast, it is unlimited, so nobody can complain about leaving hungry. The room was clean, warm and comfortable. Only gripes were , WiFi connection was a bit of a pallaver, and Travelodge is on a busy junction making entry and exit tricky.

Review collected in partnership with Travelodge

Helpful?
Thank F7836KQdenisp
Gloucestershire, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We have stayed here 5 times, staff always welcoming,dog friendly, car park can get very full but always find a space. Rooms were fine this time if it's cool outside but if its hot outside the rooms are very very hot even with fans / potable aircon.

Review collected in partnership with Travelodge

Helpful?
1 Thank traceyl770
Barnstaple, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

As a family staying at your St. Austell branch, We have been quite displeased with several issues we have had during our stay. On arrival, the WiFi system was down. Luckily, we were heading straight back out after booking, but it did make making arrangements to meet family a little difficult. In the evening we visited the restaurant to feed... More 

Review collected in partnership with Travelodge

Helpful?
Thank C6071PPrebeccar
TravelodgeUK, Nicolas from the Social Media team at Travelodge St Austell Hotel, responded to this review

Thank you for taking the time to review our hotel. We are really sorry to hear that you had many issues during your stay with us. We strive to offer the best service possible for our guests so please accept our apologies that we did not succeed in doing so on this occasion. We have passed on your feedback to... More 

Bristol, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Rooms to hot, had 3 fans on and still a dangerous temps tire for our 4 month old baby, rooms really noisy from above and to the side, stayed 4 nights room not hoovered in this time, staff very friendly and helpful, but they don't have the tools to do the job, rooms need to have air con fitted

Review collected in partnership with Travelodge

Helpful?
Thank 941jimmyc
TravelodgeUK, Nicolas from the Social Media team at Travelodge St Austell Hotel, responded to this review

Thank you for taking the time to review our St Austell hotel. We are sorry to hear that your experience was spoiled by the lack of airconditioning. We have taken measures to limit the nuisance caused by the heat and we do apologise if these were not sufficient to give you a good night’s sleep. We hope to have the... More 

Salford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Staff great but corridor lights heated them up and heat then went into rooms , you expect rooms to be warm but not excessive at night when it is cool outside we had 5 fans made no difference .wont stay again

Review collected in partnership with Travelodge

Helpful?
Thank Lee H
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

The staff were friendly although one of them was not able to help us figure out where to catch and how to pay for buses so we could get around. The room was so hot and stuffy. The maid decided to only make one bed up and leave the other two. One plug socket was faulty. There were bits of... More 

Helpful?
Thank Adilah85
TravelodgeUK, Remy From the Social Media Team at Travelodge St Austell Hotel, responded to this review

We would like to thank you for taking the time to share your experience. Your feedback is invaluable and a copy of your comments will be passed to the Hotel Manager. Thank you once again and we do hope you will stay with us again soon. More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Internet
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Paid Internet
  • Paid Wifi
Services
  • Free Parking

Additional Information about Travelodge St Austell Hotel

Address: Pentewan Road, St Austell PL25 5BU, England
Location: United Kingdom > England > Cornwall > St Austell
Price Range: $51 - $130 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Travelodge St Austell Hotel 1*
Number of rooms: 102
Reservation Options:
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Also Known As:
Fairfield Inn St Austell
Travel Lodge St Austell
Travelodge St Austell Hotel Cornwall
St Austell Travel Lodge
St Austell Travelodge
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