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Holiday Inn London - Wembley

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Empire Way, Wembley HA9 8DS England
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Traveler (341)
Room & Suite (95)
Dining (46)

About

#8 of 14 hotels in Wembley
Location
Cleanliness
Service
Value
Unwind and relax in one of our 336 supremely comfortable guest rooms with air conditioning and free Wi-Fi. Our Wembley arena hotel has seven flexible meeting spaces and the iconic Empire Suite capable of hosting up to 700 people for large-scale events. Take a dip in our Wembley hotel's indoor swimming pool, work out in the fully equipped gym with all the latest cardio equipment or simply relax in the Jacuzzi, steam room or sauna. Our new £2 million open lobby is fresh and stylish, incorporating vibrant colours, eclectic art, wooden accents and contemporary furnishings to create the ultimate chill out space. Introducing an all-day dining menu, a 24/7 coffee shop for travellers on the go, free WiFi and board games – it serves as the perfect hub for guests to meet, eat, work or relax. Enjoy the Wembley hotel’s night time buzz and meet up with colleagues or family to enjoy cocktails, coffees and a tempting range of snacks.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Bar / lounge
Car hire
Business Center with Internet Access
Conference facilities
Newspaper
Non-smoking hotel
Parking
Free internet
Wifi
Internet
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Special diet menus
Banquet room
Meeting rooms
Fax / photocopying
ATM on site
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English, French, Hindi, Italian and 3 more
Hotel links
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1,656Reviews50Q+A100Room tips
Traveler rating
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Popular mentions
My husband and I stayed here in January 202 the accessible room we were allocated was large enough to comfortably get around in my manual chair but I could of managed my large powerchair with ease. There were plug sockets at a higher level, a desk area with the desk at a higher level, a large fridge, a sofa table and TV in the living area, a separate sleeping area that was high enough to transfer without struggling, and plenty of storage. The bathroom was large well lit with visable and accessible emergency cords. The shower area was large enough for the chair to go alongside and pull down rails to support yourself were very helpful the only negative was the shower seat which is rather short lengthways and gets very slippery when you soap up luckily my husband was helping me so I didn't completely slip off. The staff we saw were polite, helpful and respectful.
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The hotel location very nice and reception was good beds and beddings nice but not so clean they need to put more cleaner bedsheets we lost our towel and no refund given room cleaner took it because it was white
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The sofa bed in the room is not much bigger than a single bed. 7 and 9 year old where squashed for 2 nights. The bedrooms should only occupy 3 guests. Breakfast was fine and gave a good start to the day.
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Response from Chris C, Manager at Holiday Inn London - Wembley
Responded 1 week ago
Dear 55clifton, Thank you for your review. I am sorry to hear that the sofa bed was not spacious enough for the children. We would have been happy to offer you a room move to a room with a bigger sofa bed had we been informed. I am glad to hear that breakfast was fine and gave a good start to the day. We take your feedback on board and look forward to welcoming you back in the near future. King regards, Shankhanil Roy Hotel Manager
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Rooms are very dated and dirty - definitely didnt feel clean, as were all of the interior spaces except the lobby and restaurant. Restaurant staff was very friendly and provided excellent service. From this chain I would expect better accomodations.
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Response from Chris C, Guest Relations Manager at Holiday Inn London - Wembley
Responded 2 weeks ago
Dear TravelBrianCO, Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn LONDON - WEMBLEY. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. Rest assured that all your comments have been passed onto relevant Heads of Departments for further investigation and necessary actions to avoid future occurrence. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Kind Regards Lubomir
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My partner parents got him tickets for Christmas to see one of his favourite bands and due to working for holiday inn he gets discount/ staff discount which helps us save some money, anyway we stayed at the holiday at Wemebley due to the event being at the Wemebley arena which is a 5 mins away from the hotel and around corner is London's designed outlet which is good way to get stuff you want for cheaper, easy to get too hotel etc and lovely staff and food
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Response from Chris C, Guest Relations Manager at Holiday Inn London - Wembley
Responded 2 weeks ago
Dear Beth94444 , Thank you for taking the time to tell us about your experience at Holiday Inn LONDON - WEMBLEY. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Kind Regards Lubomir
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Previous
PRICE RANGE
$79 - $281 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
wembley plaza hotel wembley, hilton international wembley
FORMERLY KNOWN AS
Wembley Plaza
LOCATION
United KingdomEnglandWembley
NUMBER OF ROOMS
336
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Frequently Asked Questions about Holiday Inn London - Wembley
Which popular attractions are close to Holiday Inn London - Wembley?
Nearby attractions include Wembley Stadium (0.2 miles), Wembley Arena Pavilion (0.07 miles), and London Designer Outlet (0.08 miles).
What are some of the property amenities at Holiday Inn London - Wembley?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Holiday Inn London - Wembley?
Top room amenities include air conditioning, a flat screen TV, and a walk-in shower.
What food & drink options are available at Holiday Inn London - Wembley?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Holiday Inn London - Wembley?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Holiday Inn London - Wembley?
Conveniently located restaurants include Young's Peking Restaurant, Kanishkaa, Wembley, and Las Iguanas.
Is Holiday Inn London - Wembley located near the city center?
Yes, it is 0.5 miles away from the center of Wembley.
Are any cleaning services offered at Holiday Inn London - Wembley?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn London - Wembley offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn London - Wembley?
The staff speaks multiple languages, including English, French, Italian, Hindi, Polish, Turkish, and Romanian.
Are there any historical sites close to Holiday Inn London - Wembley?
Many travelers enjoy visiting Hampstead (4.6 miles), London Museum of Water & Steam (4.6 miles), and Abbey Road Studios (4.9 miles).