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Holiday Inn London-Shepperton

Felix Lane, Shepperton TW17 8NP England
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Traveler (197)
Room & Suite (51)
Dining (25)


#3 of 3 hotels in Shepperton
Holiday Inn London Shepperton is ideally suited for both business and leisure. An AA approved 4 star hotel close to Heathrow Airport and set in 11 acres of grounds with ample free parking. Local attractions include Twickenham Rugby, Hampton Court Palace and Windsor with special family theme park Legoland, Chessington World of Adventures and Thorpe Park packages for children. With the M3 and M25 motorways only minutes away, Holiday Inn London Shepperton is easily accessible for London, Richmond and Kingston. Family rooms are available and kids eat free when sharing.For a place to chill over a glass of wine or bite to eat, the Regatta Restaurant & Bar offers an impressive choice of dishes, themed midweek dinners and traditional Sunday roast.The Conference & Meeting Centre features 10 meeting rooms accommodating up to 100 delegates, with natural daylight, high-speed WiFi internet access, blackout, 8 hour comfort chairs and air-conditioning. This conference hotel also provides the informal Conference Cafe for unlimited drinks for delegates. For a place to unwind and recuperate, the leisure club at Holiday Inn Shepperton offers a range of facilities including an indoor pool, spa, sauna and fully equipped gym to ensure you feel relaxed and at your best. In compliance with UK Law smoking is only permitted in designated smoking bedrooms at the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Taxi service
Business Center with Internet Access
Conference facilities
Free internet
Public wifi
Fitness / spa locker rooms
Indoor pool
Heated pool
Breakfast buffet
Banquet room
Meeting rooms
Currency exchange
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Popular mentions
Stayed one night. Room was a good size, clean and with ok WiFi. Good choice at breakfast. Although there was a very noisy party going on downstairs when we arrived we couldn’t hear it at all in our bedroom even with the window open - impressive!
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Response from SMHGeneralmanager, Manager at Holiday Inn London-Shepperton
Responded 1 week ago
Dear Chrisalis79, Thank you for the review and sharing your feedback. Pleased to know that you enjoyed the stay and was happy with the facilities at the hotel. Hotel is popular of tributes and events and glad that you noticed that residents doesn't feel the noise generated from these function rooms. Hope to have you stay in the hotel again soon. Best Regards Subash Velloly Operations Manager Holiday Inn Shepperton
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Typical Holiday Inn property. Room was of reasonable size and furnishings were generally in good condition. Double bed was comfortable. However there were 2 issues with the bedroom and 1 with the bathroom. Bedroom didn't have any meaningful info about hotel facilities, e.g. restaurant and bar opening times. Info channel on TV had only generic info. Also the airconditioning unit did not provide any heat to the room although it was January. When switched off there was an annoying far away sound in the ducting. Bathroom didn't have anywhere to hang the hand towel! I used the swimmimg pool and sauna and they were satisfactory but relatively small. Menu for dinner is very much pub food but the burger I had was substantial and very good. Breakfast was satisfactory overall but food under the heat lamps was rather dried out even though I was there within 15 minutes of opening. So all in all a mixed bag. Could be much better hotel with some attention to annoying problems.
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Response from IHGService, Guest Relations Manager at Holiday Inn London-Shepperton
Responded 2 weeks ago
Hello Beyellowbelly, That you for your stay. We provide the discovery of simple traveling with all the luxury. I appreciated the comment good highlights of our accommodations but I'm sorry about the inconvenience with the AC/heater and the lack of information about the hotel amenities among other issues. I 'm glad that you brought the issues to my attention so we can stop these before it affects other guest experiences. Rest assured that the issue will stop existing. We invite you to visit us so you can see the new changes. Best Regards, Oscar C. Case Manager IHG Service
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The hotel appears ok and in fairness the room itself was pretty good. However the food was absolutely terrible. The service was well below what I would expect. Also a large piece of wood paneling fell off the wall AMs was lucky not too seriously hurt someone. A very forgettable hotel experience!
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Response from IHGService, Guest Relations Manager at Holiday Inn London-Shepperton
Responded 3 weeks ago
Hi Seran T, Thank you for your stay and for leaving a review about your hotel experience. Our goal has always been to provide our guests with the best accommodation and hospitality service. I am sorry we were not able to meet your expectations of the IHG brand when it comes to dining aspect, particularly the menu and service. I have shared your comments to our management team for necessary improvement as well as future upgrades in the room. I greatly appreciate you sharing your feedback as it gives us the opportunity to further understand what needs to be done for our guests to fully enjoy their stay with us. I hope you choose us again for your lodging needs as we value your visit. Best, Zel N. Case Manager IHGService
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My son chose this hotel for a family stay because he was impressed by a previous visit. I booked two suites for two nights and we were not disappointed. Our experience started at checkin and Nina made absolutely sure that we had everything that we needed. She set a very high standard and this was maintained throughout our stay. The rooms were of ample size, they were so comfortable and incredibly clean. On the first evening I had to make a conference call using zoom and I connected to the wifi. Throughout a 90 minute call I did not experience one problem. In the morning we had breakfast and Linda looked after us really well. It was actually my grandson's third birthday and Nina gave him a birthday badge with a card. Subash astounded us by producing a little piece of cake with a candle on it. The cake was lactose and wheat free, which was perfect because of our grandson's allergies. The staff that we met here have very high standards and they all went the extra mile to make our stay be a memorable one. Two other people worthy of mentioning are Selina and Joanna. This is an awesome Holiday Inn and sets a benchmark for others that I will now stay in. I do belong to the IHG loyalty scheme but I haven't looked at many Holiday Inns until now. Thank you for such a great birthday weekend.
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Great location with excellent car park. ( But do remember to imput your Registration Number in Hotel’s new system to avoid any penalty ). Perfectly adequate Rooms although Public areas will soon need a refurb. WiFi poor in some parts of the Hotel. Very pleasant Leisure Centre with Pool, Jacuzzi, SteamRoom & Sauna + small Gym. [ Towels provided ]. Relaxed atmosphere generally. Pleasant Staff team. Unpretentious - which is probably why we like it. And the breakfast choice is very acceptable. Try the special order omelette. Delicious. !!
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$75 - $179 (Based on Average Rates for a Standard Room)
holiday inn london-shepperton hotel shepperton, holiday inn shepperton, shepperton holiday inn
United KingdomEnglandShepperton
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Frequently Asked Questions about Holiday Inn London-Shepperton
Which popular attractions are close to Holiday Inn London-Shepperton?
Nearby attractions include Everyman Cinema (0.7 miles), Shepperton Recreation Ground (0.6 miles), and The Comedy Works (0.4 miles).
What are some of the property amenities at Holiday Inn London-Shepperton?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Holiday Inn London-Shepperton?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Holiday Inn London-Shepperton?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn London-Shepperton?
Conveniently located restaurants include Prima Fila, Cappadocia, and The 1955 Club.
Are there opportunities to exercise at Holiday Inn London-Shepperton?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Holiday Inn London-Shepperton located near the city center?
Yes, it is 0.9 miles away from the center of Shepperton.
Are any cleaning services offered at Holiday Inn London-Shepperton?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn London-Shepperton offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Holiday Inn London-Shepperton?
Many travelers enjoy visiting Hampton Court Palace (3.8 miles), The Homewood (3.3 miles), and Garrick's Temple to Shakespeare (3.2 miles).
Is Holiday Inn London-Shepperton accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.