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Holiday Inn London-Shepperton

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Traveler (135)
Room & Suite (73)
Pool & Beach (4)

About

Location
Cleanliness
Service
Value
Holiday Inn London Shepperton is ideally suited for both business and leisure. An AA approved 4 star hotel close to Heathrow Airport and set in 11 acres of grounds with ample free parking. Local attractions include Twickenham Rugby, Hampton Court Palace and Windsor with special family theme park Legoland, Chessington World of Adventures and Thorpe Park packages for children. With the M3 and M25 motorways only minutes away, Holiday Inn London Shepperton is easily accessible for London, Richmond and Kingston. Family rooms are available and kids eat free when sharing.For a place to chill over a glass of wine or bite to eat, the Regatta Restaurant & Bar offers an impressive choice of dishes, themed midweek dinners and traditional Sunday roast.The Conference & Meeting Centre features 10 meeting rooms accommodating up to 100 delegates, with natural daylight, high-speed WiFi internet access, blackout, 8 hour comfort chairs and air-conditioning. This conference hotel also provides the informal Conference Cafe for unlimited drinks for delegates. For a place to unwind and recuperate, the leisure club at Holiday Inn Shepperton offers a range of facilities including an indoor pool, spa, sauna and fully equipped gym to ensure you feel relaxed and at your best. In compliance with UK Law smoking is only permitted in designated smoking bedrooms at the hotel.
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Property amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Banquet Room
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Wheelchair access
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Room features
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Park View
River View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Book Direct and Save
Hotel deals

Location

Full view
61Somewhat walkable
Grade: 61 out of 100
44Restaurantswithin 0.75 miles
10Attractionswithin 0.75 miles
860Reviews
201Photos
9Q+A
100Room tips
Traveler rating
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  • 77
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Popular mentions
Excellent bar staff. Kadir, Amity, Stanislav and Eugeniu are outstanding in their dealings with customers and their capacity for hard work. The reception staff are also extremely good, even though they are frequently let down by the archaic computer system in use. All staff here
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A friend and I stayed here in early Jan. The restaurant service was, quite frankly, sub-service. Despite best efforts with evident and understandable linguistic differences, my friend's vegan diet simply wasn't catered for. They bought out a meal with diary, despite requesting
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My recent experiences at the Holiday Inn Shepperton have beem awful. Firstly when I tried to check in on they advised me my Company had not booked my name at the Hotel. I had to ring around HR and our Admin team to get confirmation. By the time I got through to the right
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Response from IHGService, Guest Relations Manager at Holiday Inn London-Shepperton
Responded yesterday
Hi Sleepingbics, Thank you for taking the time to share your thoughts and experience with our hotel. I appreciate you choosing us for your travel needs and considering the cleanliness of our rooms to be excellent. Although it is with dismay to know that the team was not able to provide a 100% of their efforts in accommodating your needs. I am sorry we missed the mark on this day during check in and while you dined with us during breakfast. We have a keen understanding of what accommodating services is all about to maintain customer happiness, the upper management will take the right steps to empower the staff to adequately assist our guests. I appreciate your feedback and for allowing us the opportunity to address the issues internally with the appropriate people and department. I hope we can show you the improvements and we will be your lodging destination the next time you are in the area. Best, Zel N. Case Manager IHGService
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We were upgraded to a lovely suite as we stay in many Holiday Inns across the country. The room was spacious and very comfortable, very happy. The decor around the hotel is fabulous. Being close to the famous Shepperton Studios many framed photos of iconic stars adorned the
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It was our third stay here, having had good experiences before we came again. The restaurant was closed for a private function and the staff were busy catering for them and other guests. There was no one at the desk when we arrived but someone soon came and she was very helpful
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Response from IHGService, Guest Relations Manager at Holiday Inn London-Shepperton
Responded 4 days ago
Hello ClaireBear37_11, Thanks for choosing Holiday Inn London Shepperton and leaving your honest feedback. I am sorry to read that your stay was not exceptional because of some issues, particularly with the check in process. Despite the inconvenience your room was upgraded. Thanks for your suggestion on having a bottled water ready for the guest and to have the coffee and tea facilities updated. Your thoughts have been taken into account and will be used for further improvement. We hope to see you soon. Many thanks, Ronald R. Case Manager IHGService
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Comfy Lounging
there are a gravyard of flies on our window sill and in all corners of the room
there are a gravyard of flies on our window sill and in all corners of the room
NO bulbs in overhead bedlights and only 1 middle lamp NOT bright enough to read
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12345615
Does it have a ice machine
Sorry can’t answer that. I never use ice 😀
1 vote
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There is a kettle with tea/coffee etc in every room. In our Executive rooms, family rooms and suites - you will find a fridge stocked with complimentary water and chocolate.
0 votes
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Hi Ben, Unfortunately we do not have Sky Sports, however the wi-fi should be able to let you stream the match. Otherwise if you enquire with our Reception Team, they will be able to find out who is showing it locally We look forward to welcoming you to the hotel at the weekend!
1 vote
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Hi my wife is disabled, we were accommodated without any fuss or problems. Best bet is to telephone them in advance, they will sort things for you
0 votes
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I arrived by car so cannot help. I suggest you phone the hotel. The staff there are very helpful and I am sure will give you all the info you need, .
0 votes
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12
"Avoid above the function rooms ...can be noisy over Xmas"
"Ask for recently renovated rooms"
"Try to avoid 235/237/239/241"
"There were over 100 people at the party and we all were very pleased with our rooms - cannot be more specific than that."
"Book elsewhere"
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PRICE RANGE
$80 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn london-shepperton hotel sheppertonholiday inn sheppertonshepperton holiday inn
LOCATION
United KingdomEnglandShepperton
NUMBER OF ROOMS
185
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