We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sofitel London Heathrow

Show Prices
Certificate of Excellence
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sofitel London Heathrow
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

10,363 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Sofitel London Heathrow
See the most recent reviews
Showing 9,959: English reviews
Blanco, Texas
Reviewed September 30, 2015

I want to single out a specific person who was extremely helpful to me during my day stay at the Sofitel Heathrow on September 15. I had planned to use Accor points to pay for two day rooms we had taken on our way to Cape Town. What I didn't know was that you need to print out vouchers from...

 Report
Helpful?
5Thank Roger W
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that your stay at the Sofitel London Heathrow met all your expectations and that you found our Front of House Ambassador Harvinder, to be very helpful and efficient, by assisting you with your queries. At Sofitel,...

Puebla, Mexico
Reviewed September 30, 2015

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank fsosav
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Abu Dhabi, United Arab Emirates
Reviewed September 30, 2015

We were assigned a ground floor room, and my wife immediately said "wait until you experience the Zen Garden". This is, without doubt, one of the most stupid bits of hotel design, anywhere. The route to the bedrooms means that you have to wheel your cases over stones set into the concrete floor. It does not make it easy, and...

 Report
Helpful?
3Thank al_in_muscat
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am sorry to read that you found access to your rooms via our Zen garden to be disturbing and not so happy about the design of the floor. But I am glad to learn that you found the room to be...

Melbourne, Australia
Reviewed September 29, 2015

Review collected in partnership with Accorhotels.com
 Report
Helpful?
2Thank Dominic W
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Hobart, Australia
Reviewed September 29, 2015

Most Airport Hotels are there for convenience and not to add luxury to your travels. The Sofitel is an exception. As previous reviewers have said, it is easy to find (signs in the arrival hall) and genuinely the only hotel you can walk to in T5. We were late arrivals after delays from Boston, I was so delighted with the...

 Report
Helpful?
4Thank grimrater
nottingham
Reviewed September 29, 2015

this was our first visit to Sofitel terminal 5 Heathrow. following stays at other hotels claiming to be 'terminal 5' and experiencing problems with parking, shuttles and delays getting to the terminal this proved to be the perfect solution. a direct and undercover connection from the car park to the hotel and a short bridge walk to departures was just...

 Report
Helpful?
3Thank ginbobNottingham
Reviewed September 29, 2015

Great place to stay after a long trip. Always a hassle to stay in London, very comfortable and the people always friendly. Very convenient for connecting flights, and not that far from tourist spots. Will definitely be staying on my next trip.

 Report
Helpful?
4Thank Brian L
Seattle, Washington
Reviewed September 29, 2015

I'll be honest. I was there for less than 10 hours since my travel from Paris was horribly delayed. But upon arrival I was upgraded to a suite and I was thrilled to have a nice big room after such a long day. Lots of great amenities like robes, slippers and fancy soaps. A big comfy bed too. Very quiet...

 Report
Helpful?
4Thank Joyce S
Telford, United Kingdom
Reviewed September 29, 2015

Did not disappoint. Room good and food was perfect. Super convenient for the airport. Smart rooms and lovely comfortable bed. Have stayed in a few Sofitel hotels and standards are always good. Would choose them every time.

 Report
Helpful?
4Thank Jewels1087
Divonne-les-Bains, France
Reviewed September 29, 2015 via mobile

Very nice place! Service is very good! Well located and so convenient for meetings when traveling by Heathrow. Even check in by a trainee named Mamee was a great experience!!!! Smooth fast and upgrade !!!! What to ask more? Restaurant is more than ok with a waiter that managed very well ! Very professional. Breakfast is the most amazing one...

 Report
Helpful?
5Thank Julie D
Questions? Get answers from hotel staff and past guests. Ask a question

1,528 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1358)
Viewed
Dining (83)
Viewed
Hotel & Grounds (177)
Viewed
Bathroom (212)
Viewed
Room/Suite (381)
Viewed
View from Room (35)
Viewed
Business Center/Function Rooms (5)
Viewed
Pool/Beach Area (1)
Viewed
5:38
Videos (1)
Viewed
Other (463)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (127)
Viewed
Amenities (12)
Viewed
Dining (22)
Viewed
Superior Room (51)
Viewed
The Hotel (42)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (7)
Viewed
Dining (8)
Viewed
Business Center/Function Rooms (1)
Viewed
View from Room (1)
Viewed
Room/Suite (11)
Viewed
Other (15)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hounslow
2.4 mi away
Hilton London Heathrow Airport
2.0 mi away
Renaissance London Heathrow Hotel
2.9 mi away
Premier Inn London Heathrow Airport (Bath Road) Hotel
Show Prices
Show Prices
Show Prices
3.2 mi away
Hilton Garden Inn London Heathrow Airport
0.7 mi away
Premier Inn London Heathrow Airport Terminal 5 Hotel
1.2 mi away
Hyatt Place London Heathrow Airport
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Pool
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $167 - $360 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR, Expedia, Travelocity, Hotwire, Cancelon, HotelsforEveryone, Cheap Tickets, Orbitz, Priceline, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Sofitel London Heathrow staff and other travelers.
121 questions
Ask a question
over a year ago

See all questions (121)

Questions? Get answers from Sofitel London Heathrow staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Most rooms quiet with uniform quality so no real advice on room selection - except perhaps avoid one of the (very few) rooms that look out onto the hotel concourse.”
kellerman00, yesterday | Read review
“You will enjoy the ultra modern hotel room at Sofitel Terminal 5...Just slide your door pass into the electric control and you are into a most enjoyable experience...”
richarddP8046RY, 2 days ago | Read review
“Ask for a room with an outside view also not too far from the elevators.”
Britjonusa, 4 days ago | Read review
“Milleseme lounge access gives you a "complimentary" evening bar and breakfast. An external room would give you something of a view.”
398kend, 4 days ago | Read review
“Close to airport but still a bit of a walk”
PermaJetLag, 6 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question