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Sofitel London Heathrow

12,164 reviews
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Traveler (1682)
Room & Suite (797)
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Overview
  • Excellent68%
  • Very good25%
  • Average5%
  • Poor1%
  • Terrible1%
Travelers talk about
“vivre restaurant”(285 reviews)
“superior room”(127 reviews)
“an early flight”(519 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5.0 Star Hotel
All hotel details
Offers from Sofitel London Heathrow
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Rooms
Mar 4Mar 5
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (12,164)Write a Review
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11,714 results
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7,730
2,933
684
230
137
Show reviews that mention
All reviewsvivre restaurantsuperior rooman early flightthe club loungeshort walkroom servicebritish airwaysexcellent hotelan upgradenext morningeasy accesscomfortable roomsbetween flightslondon heathrowan overnight staynight's sleepcar park
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2,311 - 2,315 of 11,714 reviews
Reviewed January 12, 2017

The room was very accommodating. The restaurants were also very good and made a very pleasurable night before heading home to the US. The hotel is conveniently located to terminal five. I would stay there again.More

Review collected in partnership with this hotel
1  Thank johnsmith320
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded January 16, 2017

Dear johnsmith320, Thank you for sharing your review on Trip Advisor following your recent stay. I am pleased to read that your Sofitel experience met your expectations and that your room was very accommodating. I am also thrilled to read that you enjoyed a very...More

Reviewed January 12, 2017

Very nice and efficient located hotel. But lets not over estimate - after all its still is an airport hotel though probably one of the nicest i have been to. The reception is a bit understaffed and you can face some waiting both on checking...More

Review collected in partnership with this hotel
1  Thank Thomas G
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded January 16, 2017

Dear Thomas G, Thank you for sharing your comments with the Trip Advisor community. Indeed our hotel is very well located as we are directly connected to terminal 5 via a covered walkway. Whilst it is lovely to read that you enjoyed your stay, I...More

Reviewed January 12, 2017

very comfortable room easy access from heathrow terminal five very smooth check in and check out received a free room upgrade to luxury room very nice room very spacious with very comfortable bed bathroom excellent even had a tv in the bathroom ideal when soaking...More

Review collected in partnership with this hotel
1  Thank jedkeech
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded January 16, 2017

Dear jedkeech, We very much appreciate your comments and are happy to read that you loved staying at the Sofitel London Heathrow. I am pleased that your rooms were very comfortable and spacious and thar you enjoyed your upgrade to a luxury room. I am...More

Reviewed January 12, 2017

We have used the Sofitel Heathrow a few times now and it is such a nice hotel. Excellent service. Rooms great and comfortable bed. Great to sink into after s lovely meal in their restaurant with a nightcap in the bar!More

Review collected in partnership with this hotel
2  Thank Wbbw452
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded January 13, 2017

Dear Wbbw452, Thank you for your kind feedback about the Sofitel London Heathrow . I am glad to know that you were very pleased with the quality of our rooms and our food and beverage services. I will share your comments with our team and...More

Reviewed January 12, 2017

Lovely restaurant serving fabulous curry dishes, great wine list, friendly staff and so close to T5. The spa was quiet and relax room offers tea and fruit. Will choose again if we need overnight stay.More

Review collected in partnership with this hotel
1  Thank negril39
Response from SofitelT5, General Manager at Sofitel London HeathrowResponded January 13, 2017

Dear negril39, Thank you very much for your review. I am delighted to read that you enjoyed a wonderful dining experience whilst staying with us and that you were able to relax in our spa. We thank you for your kind feedback and look forward...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Spa
Pool
Hotel Amenities
Room Service
Business Center with Internet Access
Meeting Rooms
Concierge
Dry Cleaning
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Spa
Hot Tub
Pool
Details
Price range
$179 - $357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
$179 - $357 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Business Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveler (1682)
Room & Suite (797)
Dining (133)
Pool & Beach (2)
Amenities (12)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
Brenda H
February 8, 2018|
AnswerShow all 5 answers
Response from Paul M | Reviewed this property |
No shuttle necessary. You can walk directly from the hotel to T5.
0
Votes
Caryll G
January 25, 2018|
AnswerShow all 2 answers
Response from SofitelT5 | Property representative |
Dear Caryll G Thank you for your question. Please note that we are a fully non smoking property and impose a £350 fine for smoking in rooms. Kind regards Jane Perie Guest Relations Manager
0
Votes
Andy B
January 21, 2018|
Answer
Response from SofitelT5 | Property representative |
Hi Andy B Thank you for your question. You may definitely enter and re-enter the car park on the night of your stay however you must inform our reception ambassador upon check in so they can issue the correct ticket for... More
2
Votes
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Room Tips
"Interior rooms are very quiet"
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"Everything was perfect. Very quiet and plush."
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"Our room on the ground floor was very comfortable and quiet"
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"A junior suite is the best option!"
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