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Sofitel London Heathrow

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9,554 Reviews from our TripAdvisor Community

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Showing 9,176: English reviews
Alcester, United Kingdom
Reviewed February 17, 2016

This was an excellent deal service welcome accommodation reception could not be faulted and so easy for access and then for collecting the car on return after long flight would highly recommend Room was eceedingly comfortable and we ate at Vivre in the hotel

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Helpful?
1Thank morgan98
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to see that you enjoyed your recent stay with us and that your bedroom met all your expectations. I am also delighted to know that you had a wonderful experience with our Vivre restaurant, and that you enjoyed the...

North Yorks
Reviewed February 17, 2016

This was our second stay at the Sofitel. The hotel is excellent and very convenient. We ate at Vivre which was good. Staff were very helpful. We will definitely stay here again if furling from Heathrow.

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Helpful?
1Thank RJHNorthYorks
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. I am delighted to read that you had a great experience at the Sofitel London Heathrow and that we met all your expectations. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering easy...

Bembridge, United Kingdom
Reviewed February 17, 2016

Pleasant room, excellent location. very clean, comfortable beds, The staff were very friendly and helpful, smartly dressed and altogether had a very professional approach. the Restaurant was excellent had a very nice meal . the waiter was efficient and very attentive, would definitely return if having to stay the night in Heathrow.

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Helpful?
1Thank lindaV4700LG
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that you particularly enjoyed the quality of your room. It is also good to read how highly you rated your breakfast experience in our Vivre restaurant. We greatly...

Oxford
Reviewed February 17, 2016

Perfect hotel , excellent food, great Club lounge. Perfect if you are flying from Terminal 5 as it is only a short walk and offers different options for on site parking. I would definitely recommend this hotel.

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Helpful?
1Thank Cams1
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. I am thrilled to read that to see that you enjoyed your recent stay with us and that that we met all your expectations. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via a covered walkway, offering...

Edinburgh, Scotland
Reviewed February 17, 2016

A fabulously convenient hotel for Heathrow - just a short covered walk into the lovely reception area. Good rooms, superb service and excellent food. Breakfast superb and well worth the not-inconsiderable cost. Would stay again.

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Helpful?
2Thank sassabandy
SofitelT5, Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a delight to read and I am pleased to know that you particularly enjoyed the quality of your room. It is also good to read how highly you rated your breakfast experience in our Vivre restaurant. We greatly...

Aberdeen, United Kingdom
Reviewed February 16, 2016

Stayed here before holiday and after holiday - after holiday took a day bed room - just the ticket as you can relax and not worry about your longhaul flight coming in late and you miss your connection back to in our case Scotland.

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Helpful?
1Thank McKay201
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. I am thrilled to read that your experience at the Sofitel London Heathrow met all your expectations and that you enjoyed the convenience of our location, being directly connected to Terminal 5 via a covered walkway. Thank you again for choosing the...

Manama, Bahrain
Reviewed February 16, 2016

We had landed early but Iwona on reception gave us the perfect start by ensuring we could check in early. A nice start as we had a couple of meetings in London which gave us chance to shower and change. The staff member in the executive lounge, Marjaun, was brilliant, he even went to the trouble of showing us where...

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Helpful?
1Thank Stul56
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that your overall experience at the Sofitel London Heathrow met all your expectations. We consider our staff to be one of our biggest assets as they always strive to provide an excellent service to our guests,...

Prague, Czech Republic
Reviewed February 16, 2016

I was very satisfied with my stay, the hotel is conveniently located at the Heathrow airport, staff is friendly, room is nice, meal I had was very good. I would definitely recommend the hotel for a business stay.

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Helpful?
2Thank radekd316
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is pleasure to read that you enjoyed many aspects of your stay, from the friendly service delivered by our Ambassadors to the quality of your bedroom. I am also glad to know that you had a great experience in our Food...

Sentosa Island, Singapore
Reviewed February 16, 2016

Loved this hotel and it exceeded my expectations. So convenient as we were flying in from Rome and flying out the next morning to Singapore. They have a very nice club lounge if you book a room that has access to this. Extremely good service in this lounge and great nibbles. The rooms were well designed and very clean. I...

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Helpful?
1Thank Jay C
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that your stay at the Sofitel London Heathrow met once again all your expectations and that you were particularly satisfied by the service provided by our Ambassadors. It is also good to know that you had...

cwmbran
Reviewed February 16, 2016

Travelling out to Australia we stayed at this hotel as it seemed to be the most convenient to the terminals. How right we were..from check in to departing the attention to detail by the staff was first class ......the only downside was the lack of tea/coffee in the room. Overall though you could not wish for anything better...

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Helpful?
1Thank bazzaCwmbran
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. It is a pleasure to read that your stay at the Sofitel London Heathrow met all your expectations and that you enjoyed the attentive and professional service delivered by our Ambassadors. Our location is indeed very convenient, being directly connected to Terminal...

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $158 - $298 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel London Heathrow staff and other travelers.
106 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“No tips to give”
 of 5 bubbles 646tedw, yesterday | Read review
“They are all good. ”
 of 5 bubbles Miamiusa1, 3 days ago | Read review
“There are no views”
 of 5 bubbles ianmaggs, 3 days ago | Read review
“Best to book car parking in with the room - it works out a lot cheaper than parking at T5 separately.”
 of 5 bubbles 339334, 3 days ago | Read review
“Take care with the LED's for the computer portals - the continuous flashing was at times annoying”
 of 5 bubbles sterrinb, 3 days ago | Read review
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