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Sofitel London Heathrow

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9,020 Reviews from our TripAdvisor Community

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Showing 8,663: English reviews
Aberdeen, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 20, 2015

Ideal if travelling through Terminal 5 at Heathrow - it is a 5 minute walk from the terminal, covered all the way Good choice of restaurants and drinks lounges Friendly staff who are helpful and polite

Helpful?
1 Thank RVIMan
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community I am glad to read that you enjoyed the quality of our Food and Beverage outlets and that you were particularly pleased with the service delivered by our Ambassadors who you found to be helpful and polite. Our location is indeed convenient, being... More 

Baku, Azerbaijan
Level Contributor
114 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed November 20, 2015

Ideal business hotel if working in the area, or for an overnight stay before an early flight from Heathrow Airport. Ideal for Terminal 5, as it’s within walking distance. Rooms are nice with good amenities and staff pleasant.

Helpful?
1 Thank Ian M
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community It is good to know that your experience at the Sofitel London Heathrow met all your expectations from the quality of your bedroom to the amenities provided as well asyou found our Ambassadors to be pleasant during your stay. We greatly appreciate your... More 

warwickshire
Level Contributor
33 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed November 20, 2015

We chose this hotel due its good reviews and close proximity to the departures terminal for our flight to Borneo. Upon arrival we were met by the very smartly dressed front of house team who looked after our bags and indicated the reception desk. At reception, we were greeted warmly and informed of all the facilities of the hotel, as... More 

Helpful?
1 Thank slaird_215
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community Such great comments are a delight to read and I am glad to know that you found all our ambassadors to be friendly and efficient throughout your stay with us, and especially our front desk team who made your stay memorable. It is... More 

Washington DC, District of Columbia
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 19, 2015

Stayed here the night before my flight back to the US after a week-long business trip around the UK. The Sofitel is connected to Terminal 5, so it is convenient for British Airways flights. I highly recommend reserving a club level room if you have some time to kill. The food and drinks are complimentary and of better quality than... More 

Helpful?
2 Thank spcwdc
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us, I am thrilled to learn that you enjoyed many aspects of your stay, such as our location, Perrier-Jouet champagne barand the food and drinks available in our Club Millesime lounge. Our location is indeed convenient as we are directly connected to Heathrow... More 

Hampshire
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed November 19, 2015 via mobile

Conveniently located opposite Terminal 5 with covered walkway linking directly from the hotel to terminal. Stayed at the hotel overnight and parked car in the hotels on site car park. Check in was very slow due to the amount of people queuing to check in, once served it was efficient and friendly. The rooms are well furnished and clean although... More 

Helpful?
3 Thank rpuk6
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. It is good to know that you enjoyed the hotel’s location, being directly connected to Heathrow Terminal 5 via an undercovered walkway, as well as the convenience of our car-park facility which you found to be easy to access. We consider our staff... More 

Aberdeen, United Kingdom
Level Contributor
94 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed November 19, 2015

The beauty of this hotel its 5 minutes walk from terminal 5 .The rooms are so luxurious and very comfortable and so quiet .you would never think imagine it could be so quiet .We ate in the Vivre restaurant in the evening and it was good service and good food .In the morning we had breakfast .A vast buffet with... More 

Helpful?
4 Thank Jamesh64
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us, It is a pleasure to read that your stay at the Sofitel London Heathrow met all your expectations and that you particularly enjoyed the comfort and the quietness of your bedroom. I am also glad to know that you were impressed by... More 

Plano, Texas
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed November 18, 2015

Arriving 2 1/2 hours late at 12:30 PM, with an early morning flight out the next day, there was nothing better than checking into the Sofitel at London Heathrow. Fast Check-in, beautiful and welcoming room. We were able to catch a few hours sleep before heading out again early the next morning. Even on just a few hours sleep, we... More 

Review collected in partnership with Accorhotels.com

Helpful?
3 Thank Laura O
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. Such great comments are always a delight to read and I am pleased to know that most of your expectations are met. I am also glad that you liked your check in experience and found your room to be welcoming and beautiful. I... More 

Orkney
Level Contributor
52 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed November 18, 2015

We always stay here as a midway point from travel from Scotland to the U.S. We know we will have comfy stay and much needed rests. Beds are sumptious and room is quiet. Staff are all very friendly. Highly recommended!

Helpful?
3 Thank taiter
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. It is a pleasure to read that you had another great stay at the Sofitel London Heathrow and that you were particularly pleased with the sumptuous bed and the sound proof quality. We consider our staff to be one of our biggest assets... More 

London, United Kingdom
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed November 17, 2015

Sofitel London Heathrow has (fortunately) taken the perception of 'Airport Hotels' to a new and much higher level! Until its opening (I have now stayed there 4 or 5 times), one dreaded a night an airport hotel given how characterless and soulless they usually were! Sofitel London Heathrow, in the public areas at least, has plenty of soul, and quite... More 

Helpful?
1 Thank beejash
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. Such great comments are a delight to read and I am glad to read that you were impressed by the quality and the character of the Sofitel London Heathrow . We thank you for your feedback and it would be a pleasure to... More 

Level Contributor
69 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
5 of 5 stars Reviewed November 17, 2015 via mobile

This is a wonderful hotel with very attentive staff. The walkway to T5 allows you to walk to the terminal in about 5 minutes. There is also a Sixt car rental desk in the walkway. The hotel is very luxurious and has a tranquil feel, with no aircraft noise. I would advise to book at least a 'Luxury' room, as... More 

Helpful?
3 Thank Jools2013
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are a pleasure to read, I am thrilled that you had a memorable stay at the Sofitel London Heathrow. It is good to know that you particularly enjoyed the food and drinks served in our Club Millesime and also... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $170 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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