We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Sofitel London Heathrow

Certificate of Excellence
GreenLeadersSilver level
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Sofitel London Heathrow
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

8,487 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Sofitel London Heathrow
See the most recent reviews
Showing 8,144: English reviews
Stevenson Ranch, California
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 27, 2015

This hotel is an oasis of comfort and civility amidst the nightmare that is Heathrow. It is an easy walk by covered bridge to Terminal 5, and is accessible from other terminals by a fast and comfortable train, the Heathrow Express. This is the perfect solution if you have an overnight connection at Heathrow.

Review collected in partnership with this hotel

Helpful?
3 Thank mcl22409
CA
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 27, 2015

Walk from the plane to the hotel, distance is short but you enter into a quiet elegant space very different from the airport hussle and noise. The rooms have space, comfort and all the modern needs such as wifi included. The breakfast was amazing. The staff was professional and friendly, they smoothly handled some issues with our baggage in record... More 

Helpful?
5 Thank zvv
Greater London, United Kingdom
Level Contributor
182 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed September 27, 2015 via mobile

We booked a room here as we had a late evening flight. Signposting from T5 sends you up and down multiple lifts but all under cover from the terminal. We checked in at 1pm and had a comfortable modern room on the 3rd floor. All as you'd expect but a little impersonal and you really wouldn't want to stay more... More 

Helpful?
3 Thank kiangarin
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. I am pleased to know that you found our property to be modern and comfortable. However I am sorry to read that you were not happy with the authorisation taken during check in. As Trip Advisor is totally anonymous, may I request you... More 

Derby, United Kingdom
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 27, 2015

This is the perfect over-nighter as we had a 5am check-in in T5( it's just a couple of minutes walk from the hotel). This hotel has good food and service and you can leave your car in their car park while you are away. We have tried most of the hotels at Heathrow over the last 40 years and this... More 

Review collected in partnership with Accorhotels.com

Helpful?
3 Thank Jeremy C
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are always a delight to read and I am glad to know that we are your first choice at London Heathrow. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via an under covered... More 

Paignton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 27, 2015

My partner and I arrived at the hotel after a 3 hour drive,looking forward to starting our wonderful holiday relaxing in the bar with a glass of Bacardi and Coke, to be told that they did not have any Bacardi in stock. For a 5 star hotel that was very disappointing.....

Review collected in partnership with this hotel

Helpful?
2 Thank Mike M
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. However I am sorry to read that your bar experience did not meet your expectations. We strive to deliver a high level of service throughout the Hotel and do our utmost to provide a luxury experience to each and every guest. I can... More 

Dorridge Solihull
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed September 27, 2015 via mobile

My wife and I arrived quite late only to find that we had inadvertently booked a room with two single beds. The very helpful clerk sensed we were not happy so went off to ask his manager about a complimentary upgrade. We were delighted to receive an upgrade to a suite! This made our day.

Helpful?
3 Thank John David H
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to share your comments with the Trip Advisor community. It is good to know that you were pleased with the helpful service delivered by our Ambassador during your stay with us and also happy to learn that you enjoyed your upgraded suite and that we were able to make your day. I... More 

Reno, Nevada
Level Contributor
76 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed September 27, 2015

Not cheap but very modern, clean and very good quality for travelers who need a convenient way of grabbing some sleep in between overnight flight connections on international travel. It is connected by corridors and elevators to the main airport terminal and pretty easy to get your baggage to and from your flights at Heathrow.

Helpful?
2 Thank Ken P
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. Such great comments are always a delight to read and I am glad to know that you found our hotel to be modern, clean and of very good quality. Our location is indeed convenient as we are directly connected to Heathrow Terminal... More 

Wellington, New Zealand
Level Contributor
131 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed September 26, 2015

Our second stay at this hotel. It's expensive but oh so convenient when departing from Terminal 5 in the morning. Nice room and amenities. Despite the fact that you are at the world's busiest airport you cannot hear a thing. Only problem was that the receptionist didn't tell us we needed to swipe the card in the lift to get... More 

Helpful?
4 Thank KiwiLynda15
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us and it is good to welcome you back. I am very pleased to read that you were satisfied with several aspects of your stay, and that you liked your room and our amenities to be nice. I am also happy to learn... More 

G'burg MD
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed September 26, 2015

Sofatel LHR Terminal 5 is at one of the busiest airports in the world with many flight arrivals in the late evening. After clearing immigration, waiting for baggage and transferring terminals it may well be well after midnight before arriving in the hotel. You will find that the restaurants closed at 10 PM the bar food service at 11 PM... More 

Review collected in partnership with this hotel

Helpful?
2 Thank dbb149
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us. Our location is indeed convenient as we are directly connected to Heathrow Terminal 5 via an under covered walkway, offering easy access to all the transport links going into Central London and to the other Heathrow Terminals. However I am disappointed to... More 

Haywards Heath
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed September 26, 2015

Lovely hotel, if expensive for an overnight stay without breakfast included Rooms ,food good. Booked with 15 days parking. This I have to say was not good . Badly signed both inside and outside of the car park. If of course you manage as we did with great difficulty to find a space in the first place! Otherwise a good... More 

Review collected in partnership with this hotel

Helpful?
4 Thank 148mal
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Guest, Thank you for taking the time to review our hotel following your recent stay with us, However, I was disappointed to read that your parking experience did not meet your expectations, please allow me to express my sincerest apologies. At Sofitel, we strive to provide a superior service experience for every customer; therefore your feedback is very important... More 

Questions? Get answers from hotel staff and past guests. Ask a question

1,191 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (1147)
Viewed
Room/Suite (332)
Viewed
Dining (73)
Viewed
Hotel & Grounds (141)
Viewed
Bathroom (177)
Viewed
Business Center/Function Rooms (5)
Viewed
View from Room (27)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
5:38
Videos (1)
Viewed
Other (389)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Hotel & Grounds (7)
Viewed
Dining (8)
Viewed
Business Center/Function Rooms (1)
Viewed
View from Room (1)
Viewed
Room/Suite (11)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Hounslow
2.0 mi away
Renaissance London Heathrow Hotel
2.4 mi away
Hilton London Heathrow Airport
2.9 mi away
Premier Inn London Heathrow Airport (Bath Road) Hotel
Show Prices
Show Prices
Show Prices
3.1 mi away
Hilton Garden Inn London Heathrow Airport
1.2 mi away
Heathrow Hotel Bath Road
Heathrow Hotel Bath Road
#2 of 12 in West Drayton
4.0 of 5 stars 2,285 reviews
2.2 mi away
Radisson Blu Edwardian Heathrow Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian, Gluten Free
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $166 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, ACCOR, Expedia, Hotwire, Cancelon, Cheap Tickets, Priceline, HotelTravel.com, Odigeo, Agoda, Travelocity and Jetsetter so you can book your Sofitel London Heathrow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay