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Sofitel London Heathrow

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Sofitel London Heathrow
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9,831 Reviews from our TripAdvisor Community

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Showing 9,448: English reviews
Los Gatos, California
Reviewed yesterday NEW

Arrived terminal 5 and departed terminal 5. 5 minute walk in the building to hotel. Heathrow express to Paddington station in downtown London is obtainable from the same elevator. Truly the only hotel IN the airport, so glad we stayed here. The best and only choice in my book. Bed was super comfy. Nice room, quiet, bathtub, separate shower.

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Helpful?
Thank Losgatosca
Santa Clara, California
Reviewed yesterday NEW

Excellent hotel adjacent to Terminal 5. Great rooms, courteous staff, 24 hour fitness center and very good restaurants on property. Travelers arriving/departing from other terminals in Heathrow can take the Heathrow Express to transfer to Terminal 5 and also use this hotel.

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Thank ar72017
Leeds, United Kingdom
Reviewed yesterday NEW

My husband and I stayed here for the first time last year to kickstart our honeymoon before flying to the Bahamas. We were super excited when planning our holiday-of-a-lifetime to New York at Christmas to be flying from Heathrow because it meant we could stay here again! Unfortunately, we were underwhelmed - although I accept that some of this will...

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Thank Charlimcbean
Michigan
Reviewed yesterday NEWvia mobile

We stayed at this hotel at the end of our trip when flying into Heathrow from Munich. We didn't fly into or leave out of the terminal that it was attached to but it was no problem taking the express train to the different terminals. Very easy to navigate and fast. The hotel is extremely nice inside and has several...

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1Thank BBManatee
London, United Kingdom
Reviewed yesterday NEW

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1Thank Martin B
Indianapolis, Indiana
Reviewed 2 days ago NEW

Dinner was disappointing for value - simple drink was far more than any of the advertised specialty drinks, I was charged for still water, I asked that the dinner be held for 15 minutes after my drink arrived and it came out 2 minutes after the drink arrived.

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Helpful?
Thank Daland J
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear Daland J, Thank you for posting your feedback online, I have written back to you earlier today having personally looked into your remarks and in an effort to furnish you with an educated response. I of course apologize if we didn't meet your expectations and convey those of my Vivre team. Hopefully my offline response offers clarity around all...

Westbury, New York
Reviewed 2 days ago NEW

I liked everything, great food, clean bed, easy to use power control of lights, great atmosphere, as near to Heathrow terminal 5 ar you can get, except the way of questioning of taking pictures at the lobby, and the bar server's attitude.

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Thank daiforza86
Trophy Club
Reviewed 2 days ago NEW

The hotel was clean, comfortable and a great location for access to Terminal 5. The staff are friendly and helpful and the food in the restaurants was of a very high quality. I highly recommend staying here.

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1Thank victoriabR4011BL
Salzburg, Austria
Reviewed 2 days ago NEW

We chose the hotel because of its location. We cross the a bridge from terminal 5 directly to the hotel lobby. But in addition the staff were great and very helpful. We got the rest we were looking for.

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1Thank Azza2411
Loughborough, United Kingdom
Reviewed 2 days ago NEW

Love this hotel. We stay here whenever we have a flight out of T5 Heathrow. The hotel is amazing inside, comfortable beds. My favourite part is the bathtub - always the perfect temperature and so relaxing.

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1Thank JNic21
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $163 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Luxury Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel London Heathrow staff and other travelers.
111 questions
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over a year ago

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Questions? Get answers from Sofitel London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“None to offer at this point. I have stayed here multiple times and this trip was disappointing for the value of the room and dinner. ”
 of 5 bubbles dalandj, 2 days ago | Read review
“Was hard to figure out the shower, but it was a strong one.”
 of 5 bubbles M406JZdianew, 5 days ago | Read review
“Double room with king bed”
 of 5 bubbles 631annes, 6 days ago | Read review
“Every room I've ever stayed in is disappointing.”
 of 5 bubbles acaller, 6 days ago | Read review
“I have no need for any room above the cheapest”
 of 5 bubbles StephenSMuscat_Oman, 1 week ago | Read review
5 of 5
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