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Sofitel London Heathrow

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Sofitel London Heathrow
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10,025 Reviews from our TripAdvisor Community

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Showing 9,639: English reviews
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Norfolk
Reviewed yesterday NEWvia mobile

My first stay here, although I must have done 50+ stays at other Heathrow hotels. Great location for T5 which is a 5 minute walk away. It was clean, comfortable and the service was efficient, but it just felt a little 'soulless'. Perhaps the high ratio of single, business travellers is to blame. Parts of the hotel felt a bit...

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Helpful?
Thank Peter F
Hornchurch Essex
HOTEL’S FAVORITE REVIEW
Reviewed January 12, 2017 via mobile

Stayed here for 1 night before flying off from Terminal 5. The hotel has a direct access link straight into terminal 5. We reserved a Club level luxury room which was very very good. The room itself was very spacious. Beautiful granite topped bathroom which had both bath tub and a glazed walk in shower. Internet access through the hotels...

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Helpful?
2Thank sibbo10
About Hotel's Favorite Review
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear sibbo10, Thank you for taking the time to review the Sofitel London Heathrow Hotel. It’s a pleasure to read that you enjoyed your stay with us. Indeed our Club Millesime offers complimentary refreshments and food selections from light continental breakfast, afternoon tea to evening canapés and we are very glad that you particularly appreciated it. We thank you for...

Reviewed yesterday NEWvia mobile

One of the most convenient hotels at Heathrow, particularly if you are flying BA. Right at terminal 5 with 2 restaurants offering good food. There is also a lounge on site and can be handy for breakfast or a short stay.

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2Thank Hui L
Bury St. Edmunds, United Kingdom
Reviewed yesterday NEW

I love this hotel. First it is the only one where guests can walk to Terminal 5. Second it is classy and comfortable. Third the service is good. Last but not least, La Belle Epoque, the only fine dining restaurant at Heathrow airport, invariably serves a good meal. It is not cheap but is my favourite hotel at Heathrow.

Review collected in partnership with this hotel
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1Thank Barbara W
Texas
Reviewed 2 days ago NEW

This hotel is connected to Terminal 5 via covered walkways. It takes about 10-15 minutes to walk from the hotel to Terminal 5's departure check-in area, and thus is great for long layovers or early-morning flights. Our room has modern furnishing and tasteful decoration. Both the bedroom and bathroom are fairly spacious. The bed is very comfortable, and inside the...

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2Thank parker558
Reviewed 2 days ago NEW

Really useful hotel for all Heathrow flights, our room was well equipped and extremely quiet. Lovely if expensive cocktails at bar and food excellent in the 'Vivre' restaurant. We also parked our car here for four days, very reasonably priced.

Review collected in partnership with this hotel
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1Thank Janet K
Dallas, Texas
Reviewed 3 days ago NEWvia mobile

My husband and I stay at this Sofitel while in transit to other cities when flying in and out of Terminal 5 at Heathrow. The location can not be beat. Just walk from hotel through a walkway into terminal. The rooms are very good with the most comfortable bed and excellent shower and good hook ups for phones, iPads,etc. I...

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1Thank horadam1
Abu Dhabi, United Arab Emirates
Reviewed 3 days ago NEW

Comfortable bed as usual close to Terminal 5. Plenty of hot water too for my shower. However, TV controls were a bit temperamental and there was a queue at check in. There were plenty of showers near reception though in the morning for the walk over to the terminal.

Review collected in partnership with Accorhotels.com
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1Thank reemchris
Worcester, United Kingdom
Reviewed 3 days ago NEW

This was a short, one night stay before flying. As always the staff were fabulous. It seemed there was nothing they could not do to help me. I was bowled over. I'm just an ordinary customer, I fly a lot for work and use hotels frequently just before flying or when I land to allow me to rest, to prepare,...

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1Thank Joe M
salisbury
Reviewed 4 days ago NEW

We spent a very pleasant evening and night here before our flight to Nairobi. It was so comfortable even in a standard room, lovely comfy bed, great towels etc and the usual but important tea or coffee ! Staff were all excellent and made us feel so welcome, even though we were in transit. We used the Heathrow express to...

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Helpful?
1Thank kirbykx
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review

Dear kirbykx Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that the Sofitel London Heathrow added a satisfying and memorable segment to your trip and am extremely pleased to read that our ambassadors were most helpful and delivered a high level of service. We greatly appreciate your...

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $167 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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Questions & Answers

Here's what travelers have asked, with answers from Sofitel London Heathrow staff and other travelers.
114 questions
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“My room was fabulous and the bed extremely comfortable”
 of 5 bubbles Z4092DUjoem, 3 days ago | Read review
“All are good and spacious ”
 of 5 bubbles chrissy292016, 6 days ago | Read review
“If two are staying how about two shower gels rather than one.”
 of 5 bubbles richard_lust, 6 days ago | Read review
“We find traveling with a long charger cable useful as there are no plug ins near the bed for phones, iPads, etc.”
 of 5 bubbles 947kimberlyw, 1 week ago | Read review
“I think they would all be first class, albeit we did get upgraded.”
 of 5 bubbles 563tubbyc, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question