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Sofitel London Heathrow

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8,765 Reviews from our TripAdvisor Community

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Showing 8,415: English reviews
Tamworth, United Kingdom
1 review
4 of 5 stars Reviewed today NEW

A very convenient hotel if you are departing from T5. Very clean with attentive staff. One of the few hotels I've stayed in that has personal alarm facilities for deaf people, other hotels in the area take note. Excellent Hotel

Review collected in partnership with this hotel

Helpful?
Thank edwardrobinson1
Surrey, United Kingdom
Level Contributor
84 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed yesterday NEW

I stayed at the Sofitel after flying into terminal 5. The staff are all so friendly and helpful. The rooms are so quiet you would not know you are yards from the airport. I went down to the spa to be told that I would need to pay £25 to use it. I will be staying there again shortly when... More 

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Helpful?
1 Thank Robert3856
Jerusalem
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

We did not expect such a delightful stay at an airport hotel. No shuttle was necessary, a bridge connecting the hotel straight to the terminal made room to checkin counter a five minute stroll. The hotel was clean, fresh and modern, and the shower was the best I've seen in any hotel. Would recommend over any other Heathrow Hotel.

Helpful?
1 Thank Rose2li
Southampton, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

Nice clean room with comfy bed and well equipped. Good food from a choice of restaurants. Friendly efficient staff. Very convenient for T5, connected with a walkway. Pretty much as you would expect from Sofitel.

Helpful?
2 Thank lucytravels82
Austin, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Besides being a wonderfully pleasant place to stay (and that almost goes without saying), the best feature of this property is its co-location with LHR T5. You never even have to venture outside (if it is raining, for example) to walk between T5 arrival/departure and the hotel. Of course, the staff is exemplary and the accommodations are first-rate. The rooms... More 

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Helpful?
2 Thank wiloxford
Worcester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Enjoyed an overnight stay at the Hotel, modern clean rooms and very comfortable. Unfortunately our flight was cancelled the following morning but the staff at the hotel were very helpful with luggage etc

Review collected in partnership with this hotel

Helpful?
2 Thank Annette D
Basingstoke, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Great location and convenient for morning flights out of Heathrow with it being just a short walk to Departures and trolleys are available for your bags etc. The rooms are spacious and kept to a really high standard as you would expect from a Sofitel! We paid £150 for the night which I thought was quite high, but happy to... More 

Helpful?
1 Thank Bradley S
Bridport, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Exceptional staff, Amazing and unusual attention to detail throughout the hotel, extremely comfortable room. very well trained staff in every department. high quality food and drink. great location next to T5.

Helpful?
2 Thank twogardeners
Melbourne, Australia
Level Contributor
59 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was a long and difficult trip and I didn't look closely at the price when I booked the room. 245 pounds for an airport hotel is too much, I would usually pay that amount in dollars. Friendly staff, nice room and good food was all very welcome (thank you Sofitel) but considering the only bonus is access to Terminal... More 

Review collected in partnership with this hotel

Helpful?
Thank anzen
Shrewsbury, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

A lovely hotel. Supurb room! Staff are very friendly and helpful. Ordered room service and the food was very tasty. Slept really well, the bed was very comfortable! I do suffer from a bad back and having a decent mattress is important to me, the Sofitel lived upto it's name. I will definitely be coming back again :-)

Helpful?
2 Thank lukeeyj
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian, Gluten Free Options
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $172 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
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