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Sofitel London Heathrow

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9,020 Reviews from our TripAdvisor Community

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Showing 8,663: English reviews
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

This place should be 5 Star... Simple, having worked in the industry and knowing good service, this establishment surpassed the majority of 5 Star locations I've stayed in. Sofitel, well done, outstanding! If you don't at least spend one night here when in London you are crazy!!! Awesome!

Helpful?
Thank Ben W
Jackson, Wyoming
1 review
5 of 5 stars Reviewed yesterday NEW

Great hotel. Very helpful and friendly staff. Great location. Easy access to LHR shuttle train to terminal 3. Great alternative to staying in London to avoid the London to LHR traffic which can be 45 min. to over an hour. Quiet and very clean rooms. The dinner was five 5 star. Would stay again.

Review collected in partnership with Sofitel.com

Helpful?
Thank chrislX9278CM
Baltimore, Maryland
1 review
4 of 5 stars Reviewed yesterday NEW

nice hotel at terminal 5; food options are pricey and you need reservations at the restaurants - not the best for tired travelers. We had a lite bite in the bar - same food as restaurant but no wait and a few pounds less expensive.

Review collected in partnership with this hotel

Helpful?
Thank J4438DEcarolm
London
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed over the night before a flight from T5. Our room wasn't ready straight away but they looked after our bags until it was. The room was well furnished and the bed was very comfy. I liked the bathroom a lot compared to other airport hotels and loved the toiletries. The wake up call was late - not a big... More 

Helpful?
Thank MrsMcDill
Milan, Lombardia, Italy
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed yesterday NEW

I had to stay overnight at Heatrow airport. I would highly recommend this hotel if you are in the same situation. NO taxi needed... or transfer.. just get off terminal 5 and follow Sofitel sign. in 5 minutes you'll be walking in a luxury hotel, with spa, spacious room, no noise despite being at the airport. Staff very gentle at... More 

Review collected in partnership with Sofitel.com

Helpful?
Thank Giulia B
London
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

Hotel and service very good Lounge access that comes with the room is good but very little food variety in evening (canapés etc) Good variety in main restaurant for breakfast Bed large but too soft Travel cot requested with room but no bed linen provided (i.e. no pillow or duvet), only thin blanket available.

Review collected in partnership with this hotel

Helpful?
Thank Bobby9London
Retford, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night before flying at 7am from T5. Arrived by tube from Kings Cross and the hotel was quite easy to get to, up a couple of escalators then the hotel lift up to the covered walkway directly to the hotel. Staff were very welcoming, friendly and helpful. Hotel is large, very airy and modern as was... More 

Helpful?
1 Thank JenniferO34
Kuching, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW

Room is clean, comfortable bed and very quiet for catching a good sleep even it is within the airport. The hotel is located at Terminal 5 and you don't have take a taxi or bus. Staff are helpful and friendly. Breakfast is good.

Review collected in partnership with this hotel

Helpful?
1 Thank kmlelai
Texas
Level Contributor
296 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 161 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My lady and I were transiting London between Houston and Cape Town and needed a convenient place to stop. Traveling BA, which uses Terminal 5, made this a perfect choice. We received a room upgrade - always a nice touch - and everything was just fine. Room well appointed. Comfy bed. Very short walk from the Terminal. 24 hour room... More 

Helpful?
1 Thank Roger61Texas
Lake Country, Canada
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

For a one nighter it was convenient. But it is boring and costly. Didn't seem to have any atmosphere to speak of. Beige. Really expected more. No bathrobes - really! Gave it a 4 because of the convenience.

Helpful?
1 Thank 17mmp11
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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Pool
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Food & drink at the hotel
Vivre
Vivre
Cuisines: Asian
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Spa
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Concierge
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 

Additional Information about Sofitel London Heathrow

Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $170 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Reservation Options:
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
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