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The Continental Hotel

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The Continental Hotel
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21 Reviews from our TripAdvisor Community

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Showing 19: English reviews
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 2 days ago NEW via mobile

I was working in London and my wife and two girls came to visit me. We stayed here in there fabulous family room, the lady on reception jo, was absolutely fabulous in sorting any thing we needed, thanks again jo.

Helpful?
Thank Jimbobnlisa
Rugby, United Kingdom
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 days ago NEW via mobile

Please judge for yourself! At 9.45pm I arrived at The Continental Hotel to be informed they have no rooms because of water damage to several rooms - I had booked my room four days ago with confirmed reservation. They had my email and mobile number but waited until I arrived at hotel to drop the bombshell. The clown on reception... More 

Helpful?
1 Thank joglall
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

This hotel is well located to stay for twickenham with about a 30 min walk. The hotel is clean and the bed was very comfortable. Didn't try the breakfast as felt it was steep for a breakfast so went somewhere else half the price. Car parking on site is very limited it's a first come first serve however they do... More 

Helpful?
2 Thank Rebecca S
Somerset, Massachusetts
Level Contributor
63 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 week ago via mobile

Got to the hotel early so could not check in ,managed to get a parking space. There is limited free parking under the hotel We went to the rugby then returned 6pm ish The reception had our check in sorted we paid up front for the room for some reason ( didn't think to question it at the time) The... More 

Helpful?
1 Thank Jon M
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

Great place to stay for rugby but some draw backs, my room was very small yet my friends was big.so make sure of your room when booking. carparking is available but a walk might be needed, staff helpful biggest grudge was breakfast £13.75 think i might have had £3 s worth was a joke.self catering enough room for 1 person... More 

Helpful?
2 Thank Jim P
Spalding, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago via mobile

Hotel is a good location and rooms are clean food is ok. But getting served by the bar staff is another story all together. No smiles lots of grunts and length of time waiting for a drink is unbelievable. I wouldn't stay here again just because of this. The breakfast was absolutely rubbish thirteen pounds for something that was worth... More 

Helpful?
1 Thank beno250888
uk
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Stayed at the hotel for two nights to go to the rugby . Room small but had everything you needed. Had breakfast for two morning the first morning I found the breakfast to be cold and dry. But had breakfast was the last morning which was very nice .staff friendly and helpful. Would stay again when in that area.

Helpful?
1 Thank CornwallUk
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago via mobile

The hotel does not have a laundry service and no arrangement with a local contractor. The staff does not speak English and I suggest properly they are illegally in this country. Most of the staff are new in London and they have no clue about the city .

Helpful?
1 Thank Imad M
London, United Kingdom
Level Contributor
59 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 3 weeks ago

Was unsure when booking this hotel as although not many reviews there were more below average than I would like but on this occasion decided to chance it because it was conveniently located and not very big, really pleased about this decision. Check-in was very good the receptionist who was South African was very polite, accommodating and created a very... More 

Helpful?
1 Thank Aruba16
London, England, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 weeks ago

Decent with 1 or 2 hiccups. Very good location and staff very friendly. Have an excellent fully equipped gym below to have a good workout then relax in the pool. Close to Heathrow with excellent transport links. Will stay again for sure.

Helpful?
1 Thank MR_Bath
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about The Continental Hotel

Address: 29-31 Lampton Road, Hounslow TW3 1JA, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $74 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Continental Hotel 3*
Number of rooms: 95
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Hounslow
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Questions & Answers

Here's what travelers have asked, with answers from The Continental Hotel staff and other travelers.
6 questions
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London, United Kingdom

When we checked in we entered our first room which smelt horrific due to the toilet blocked and smelling of sewer ..The water inside the toilet was brown.. We spoke to the daytime receptionist which kindly moved us to another room available and apologised saying that rooms toilet cluggs up.

I was told the facilities will still be available later after I checked in, I called later from my room then they said tomorrow then when I asked the next day they said it's only available for men literally annoyed I travelled 2hrs for the facilities and couldn't do nothing but gym.. I loved the steak before when I visited here then my chips this time wasn't cooked properly. On the last night in the hotel we still wanted to try something other than that dish then they told me I have to eat elsewhere because they were having a Xmas party. You pay to stay and have continental experience then they treated us like the Xmas guests were the only thing that mattered which was appalling... Then I spilt Cola on my sheets and asked a woman named Lee at reception before I headed out to send housekeeping to change the sheets ( this was discussed at 2pm).. I came back ( at 5pm and they left the sheets on my bed as if I was to do it myself because the house keepers shift was finished I had to ask the next receptionists at around 7 to send someone up in which she did, now this male housekeeper cleaned our room and insisted to move our dishes just to leave it infront our room door till the next morning.. I asked to speak to a manager and everyone's telling me the manager is away till after New Years . It's just one head receptionist called Janet in charge.. That's probably why they offered horrible customer service .. What manager travels on the busiest time of the year... Absolute joke and this was my best hotel..

11 months ago
Plymouth, United Kingdom
over a year ago

See all questions (6)

Questions? Get answers from The Continental Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We had a dual aspect room at the end of the corridor which was bright and quiet.”
  • Great walk in shower
 of 5 bubbles Aruba16, 3 weeks ago | Read review
“Refurbished rooms are a must!”
 of 5 bubbles MR_Bath, 4 weeks ago | Read review
2 of 2
Questions? Get answers from hotel staff and past guests. Ask a question
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