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Hilton Garden Inn London Heathrow Airport

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Traveler (593)
Room & Suite (228)
Dining (36)
Certificate of Excellence
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Location
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Certificate of Excellence
GreenLeaders Bronze level
Hilton Garden Inn London Heathrow Airport hotel offers the perfect accommodations for all travelers flying to/from all Heathrow terminals. The Hoppa Bus routes and Hatton Cross Underground Station are within easy walking distance, providing convenient access to central London. The underground station is also just one stop from Terminals 2 and 3, and two stops from Terminals 4 and 5; making your journey to catch a flight quick and hassle free. Check the latest arrival/departure times with our live flight information screens. Feel at home in a comfortable, air-conditioned guest room at this hotel near Heathrow Airport. Stay connected with complimentary WiFi at the spacious, well-lit work area and watch Freeview channels on the flat-screen TV. Stay productive in the 24-hour business center and plan an event for up to 60 people with seven meeting rooms. Energize with the latest exercise equipment in the complimentary 24-hour fitness center. Enjoy a variety of food and beverage options at this London hotel near Heathrow Airport. Unwind with your favorite drink in the relaxed bar, before enjoying a delicious three-course meal in the Garden Grille. Grab a coffee and a tasty treat to go from our all-day coffee lounge.
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Property amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Non-Smoking Rooms
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HOTEL STYLE
Safe
Mid-range
HOTEL CLASS
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2,622Reviews
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Popular mentions
Friendly, efficient, excellent value four-star hotel with easy Underground connection (4-minute walk) and access to central London. Heathrow - Hotels shuttle for Terminals 2-3 has limited service mid-day, otherwise good access to all airport terminals.
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Review collected in partnership with Hilton Garden Inn
Response from Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport
Responded 2 days ago
Thank you for taking a moment to share your comments, I am pleased that you had a great stay at Hilton Garden Inn Heathrow and we appreciate your kind comments. However I am disappointed with your overall rating of 'poor' and if there is any other feedback which is not mentioned in your review which negatively impacted on your experience then please contact me directly at the hotel to let me know the areas in which we fell short of your expectations as we would very much like to have the opportunity to welcome you back for a better experience on a future stay Kind Regards, Richard Lee General Manager
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Hotel's Favorite
This hotel is perfectly located being on the LHR Hoppa Bus route (H56) (£5 one-way, £9 return although the hotel will sell you a ticket for £4.50) which is a 20 minute journey from Heathrow airport Terminal 5, and 10 mins walk from Hatton Cross tube station (which will get you
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Response from Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport
Responded Sep 13, 2018
Thank you for taking the time to share you detailed feedback, I am pleased that the hotel was to your liking and I'm delighted that you enjoyed your short stay with us. I hope that you will choose our hotel again next time you travel to the UK and my team and I shall look forward to welcoming you back to Hilton Garden Inn Heathrow Kind Regards, Richard Lee General Manager
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I chose this hotel because it was close to terminal 4. When I checked on I booked the taxi for the following morning, which was on time and the driver was great. Check in was quick and pleasant at the hotel. The staff are very courteous. We had a meal in the restaurant and it
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Response from Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport
Responded 2 days ago
Thank you for sharing your comments, I am pleased that you had a good experience staying at Hilton Garden Inn Heathrow. I hope that you will choose our hotel again in the future and we will look forward to welcoming you back for a future stay Kind Regards Richard Lee General Manager
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First time stayed at this hotel, and check-in / check-out was easy. The room service and the staff was very good; the consumables in the room was replenished and the house keeping was immaculate. The break did had good stuff but did not had a wide rage of fruits, but overall,
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Response from Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport
Responded 2 days ago
Thank you for taking the time to write a review, I am delighted that you enjoyed your stay at Hilton Garden Inn Heathrow. I am pleased that the room was to your liking and that you enjoyed your meals in the Garden Grille restaurant. I am especially glad that you liked our new text messaging service and were able to arrange your stay extension via SMS I hope that you will choose our hotel again in the future, and my team and I will look forward to welcoming you back Kind Regards, Richard Lee General Manager
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+1
The hotel is within the free travel zone meaning that one can take public transport for free from the central bus station at the airport. It is also really near tube station Hatton cross for connections to the city. Rooms are spacious and clean, housekeeping doing a good job,
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Response from Brighthearted, General Manager at Hilton Garden Inn London Heathrow Airport
Responded 2 days ago
Thank you for sharing your feedback, I am pleased that you enjoyed your recent stay at Hilton Garden Inn Heathrow and I will pass on your kind words to our team in housekeeping. Please accept my apologies for the confusion with your rate, I believe we upgraded your room type but my colleague forgot to remove to charges to make this complimentary, I am sorry for any inconvenience this caused on checkout but I am pleased that my front office team were able to resolve this for you. I hope that you will choose HGI Heathrow again in the future and we will look forward to welcoming you back soon Kind Regards, Richard Lee General Manager
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Hi Traveller19532013, You have a few options for your journey but I would recommend to take the Hoppa Bus, for Terminal 2 &3 you need bus route H9 or for Terminals 4&5 its the H56. We cannot post web links on this forum but there are full details with a timetable on the 'Map & Directions' tab our our website, or if you google for Heathrow Hoppa Bus you will find full details of the service. Alternatively you can take the underground from any terminal to Hatton Cross Station which is a five minute walk to the hotel. We can also arrange a private transfer for you on your departure, and there are taxis available from the airport however the fare can be expensive for short journeys due to the supplements Heathrow Airport charges to the taxi drivers, If you need any more information please just give one of our team a call and they will be happy to help Kind Regards, Richard
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Hi Nellie The 285 bus is indeed free but please note that this is not a shuttle service and is a local bus service aimed at airport staff, however of course you are also welcome to use it if this is your preferred choice. The bus leaves from Heathrow Central Bus Station which is around a 10/15 minute walk through the main airport terminals, just follow signs for the underground and/or Coach Station. Also, please note that at peak times the bus drivers may refuse passengers with large bags, but this should not be an issue for you at 22:00. If you prefer to use the shuttle bus you would need to take the H9 bus service from Terminal 3 which leaves from the main airport forecourt at the terminal and drop off at the hotel door. The price for this service is £4.50 Taxis can indeed be expensive for short journeys as Heathrow Airport charges the taxi drivers a fee for picking up at the airport which is added on to the standard metered fare set by Transport for London. We hope you have a good journey and we look forward to welcoming you to HGI Heathrow. Kind Regards Richard
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Hi Rocklinmom Our 'Family Room with 2 Double Beds' can accommodate 3 people, assuming that two of the adults are happy to share a double bed.You will find the best rates for these room on on brand website We look forward to welcoming you! Regards, Richard
1 vote
Hi Carlos, The hotel has a car park which costs £12 per night. Parking is on a first come first served basis, and there is usually plenty of space available, but on the very rare occasions when our car park gets full there is alternative parking available at Hatton Cross station which is a 5 minute walk from the hotel (this only happens a couple of times a year so is unlikely to impact your stay). I am sorry that you are concerned by the reviews on TripAdvisor, 82% of our 2489 reviews rate us either 'Very Good' or 'Excellent'. We are committed to providing an affordable upscale hotel with bright & friendly service for all our guests, and we always try to use guest feedback, both positive and negative, constructively to improve on the quality of services. We look forward to welcoming you to Hilton Garden Inn Heathrow and I hope that you will enjoy your stay with us. Kind Regards, Richard Lee General Manager
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Is Sky Sports available? If so, is it in the rooms or in the bar area?
HI Kirstyrill We do have Sky Sports in the Bar area, but not in the bedrooms We look forward to welcoming you to Hilton Garden Inn Kind Regards, Richard Lee General Manager
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"Parking can be tight during peak times"
"Juinor suite"
"Very Quiet even close to Airport Runway. Great rooms visibility to watch arriving aircraft from higher floors."
"Just ask the front desk, and they will do anything they can to accommodate any request"
"All seem pretty good."
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PRICE RANGE
$69 - $133 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
jurys inn heathrow hotel hounslowjurys hotel heathrowjurys hotel hounslow
FORMERLY KNOWN AS
Jurys Inn London Heathrow
LOCATION
United KingdomEnglandHounslow
NUMBER OF ROOMS
364
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