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Park Grand London Heathrow

Traveler (138)
360
Panoramas (13)
Traveler (138)
360
Panoramas (13)
Dining (45)
Overview
Kershaw House 449 Great West Road Kershaw House, Hounslow TW5 0BY England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
4 Star accommodation
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Rooms
Dec 2Dec 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(1,014)
Traveler rating
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madhukashyap1
Montevideo, Uruguay
4721
Reviewed 4 days agovia mobile
I am rarely critical of business hotels because most of them I usually stay in have a baseline that is annoyingly routine. Similar spread, room sizes and service levels. Sometimes the experience is superlative due to employees. However, Park Grand did lack in a few things. First, they goofed up the early check in which was agreed days in advance. After a 12 hour flight, the last thing I want is to argue with someone. This got sorted out eventually. Breakfast spread was barely adequate. Phone in the room rarely worked and all I wanted was to call reception. Beds were decent and the room is fairly clean.

There are good bits to this hotel. A big plus is the location. Well, this isn't Central London but it's quite in the midst of shops, restaurants and bars.

This isn't really near the Airport. But it is affordable, quite conveniently located in the area and if you don't raise your expectations too much, it's a decent place to spend a couple of nights.
Thank madhukashyap1
Roving16311408092
11
Reviewed 1 week ago
It was very busy Saturday evening there may be due to the game. We were served well and food was delicious. no wonder they are so busy. food and service was the best. We were served by jodon( hope its right spelling ) who was very stylish in his hairstyle my partner said.
shame we couldn't find a single parking space but no one to blame. Could we please request better cakes on our next visit to restaurant please?
nothing wrong with cakes but we all have plain cakes in home and doesn't make sense to visit restaurant. full marks for rest of the items. Salad bar was not working but it tasted nice and fresh.

Will return for meal with family for christmas and hope to have good cakes !
1 Thank Roving16311408092
Response from Mandar D, Manager at Park Grand London Heathrow
Responded 6 days ago
Dear Roving, Thank you for the very positive review of your recent stay with us. The team here strives to make every guest' stay a delightful one. I am really happy to know that you enjoyed all aspects of your stay with us and look forward to welcoming you back in the very near future. With Regards Mandar Dhage
LondonKhal
london
88
Reviewed 1 week agovia mobile
I’ve stayed at this hotel many times. And each time I’m never disappointed. The staff are unbelievably polite , friendly and so so welcoming I couldn’t fault the customer service. Clean modern rooms, comfy beds, good lighting , free WiFi ..etc.
After checking into the room I head straight down to the bar to relax and chat with other hotel guests.
I had a choice of 3 tube stations to take me into town within 35 mins.
I would like to thank all the staff but especially Catalin for helping me gratefully.
I would definitely recommend this hotel.
1 Thank LondonKhal
Response from Mandar D, Manager at Park Grand London Heathrow
Responded 6 days ago
Dear Londonkhal, Thank you for the very positive review of your recent stay with us. The team here strives to make every guest' stay a delightful one. I am really happy to know that you enjoyed all aspects of your stay with us and look forward to welcoming you back in the very near future. With Regards Mandar Dhage
Adil K
12
Reviewed 2 weeks agovia mobile
I stayed here for three nights during a quick stop over in London. My room was small but quite adequate to our needs . It appeared to be very clean , modern and bright with fantastic views.
Club lounge is very nice too . The real thing here is staff they go above and beyond to fulfill guest needs .
Especially mention manager Mr Sakar and Ms Dency for all their efforts.
2 Thank Adil K
Response from Mandar D, Manager at Park Grand London Heathrow
Responded 6 days ago
Dear 493adilk, Thank you for the very positive review of your recent stay with us. The team here strives to make every guest' stay a delightful one. I am really happy to know that you enjoyed all aspects of your stay with us and look forward to welcoming you back in the very near future. With Regards Mandar Dhage
Toye A
11
Reviewed 2 weeks agovia mobile
Great hotel, nicely located, fantastic rooms. I will definitely be back.

I booked a double room and requested to be upgraded to a club room , i appreciate the service i given by Sakar who swifly showed me a room and got moved .
I am very happy with the services i received.
1 Thank Toye A
Response from Mandar D, Manager at Park Grand London Heathrow
Responded 6 days ago
Dear Toye A, Thank you for the very positive review of your recent stay with us. The team here strives to make every guest' stay a delightful one. I am really happy to know that you enjoyed all aspects of your stay with us and look forward to welcoming you back in the very near future. With Regards Mandar Dhage.
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About
Description
Welcome to the novel and finest jewel in our treasure trove, a resplendent retreat near Heathrow, stands this newest four star hotel, that offers the grandest and most hospitable welcome. Come relax and rejuvenate More in the highest echelons of exquisite luxury and finesse. In the most convenient reach from all terminals at Heathrow Airport, and with easy links into the city, relax and unwind as you enjoy the utmost and unrivalled levels of excellence, finesse and luxury in a spotless record of top notch hospitality. At Park Grand London Heathrow we are always ready to serve, and then some more. Begin your London experience, in the finest and best way!! Finesse and grace at the Park Grand London Heathrow, presented with an expertise that is almost magic. Inspired to please those who expect nothing less than the best, every nuance at Park Grand London Heathrow is a definite cut above the rest. With the most emphatic attention to comfort, elegance and notes of opulent, extravagant and eclectic grace, come enjoy a tranquil stay that is aimed to please and appease Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Center with Gym / Workout Room
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
,
Family
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
,
Family
Room types
Non-Smoking Rooms
Number of rooms
124
Price range
$77 - $204 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus Park Grand London Heathrow
Location
United Kingdom > England > Greater London > Hounslow
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
,
Family
Room types
Non-Smoking Rooms
Number of rooms
124
Price range
$77 - $204 (Based on Average Rates for a Standard Room)
Formerly known as
Best Western Plus Park Grand London Heathrow
Location
United Kingdom > England > Greater London > Hounslow
Photos
Traveler (138)
Room & Suite (230)
Dining (45)
Pool & Beach (1)
Amenities (11)
Family and Play Areas (1)
Business Center & Event Rooms (1)
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Questions & Answers
Ask a question
Joe O
August 11, 2017|
AnswerShow all 4 answers
Response from karanss | Reviewed this property |
The nearest tube is on Piccadilly Line - Hounslow Central and about 10 min walk.
1
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Room Tips
"Book fast to avoid disappointment, and don't forget the parking! Cheers!!"
Trek02503314585
2 weeks ago
Read review
"Room on third floor"
y0usef87
4 weeks ago
Read review
"Just don't book"
tommy9067
Oct 10, 2018
Read review
"Rooms facing the front of hotel have better views"
ravir698
Jul 11, 2018
Read review
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