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BEST WESTERN PLUS Park Grand London Heathrow

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BEST WESTERN PLUS Park Grand London Heathrow
BEST WESTERN PLUS Park Grand London Heathrow
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722 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Dubai, United Arab Emirates
1 review
5 of 5 stars Reviewed yesterday NEW

All of the staff were very friendly and ready to assist. The breakfast was really good quality, thumbs up for the sausages! Room was comfortable and the standard of cleanliness was extremely high. The service at the bar was a little tardy but this was not the end of the world. The best thing in my opinion and a deal... More 

Helpful?
Thank henandave
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I have been staying here for over a year on business and it is one of the best hotels I have stayed at. The rooms are always clean and comfy. The bathrooms are clean and modern and even include heated flooring. The staff have been kind and helpful throughout.

Helpful?
3 Thank Josh W
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

factor that swung it for me after chosing from loads of similar hotels around the heathrow area - free onstreet parking nearby! hotels never have enough spaces and certainly not free in london. hotel itself is fine, good standard, rooms clean - even had a fridge. close to airport but couldn't even hear the planes overhead. no complaints - would... More 

Helpful?
2 Thank Chak H
Berlin, Germany
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Girlfriend booked this hotel as last minute option during our layover flight and was not disappointed. Pleasantly surprised with the modern surroundings and furnishing. Kind and attentive staff who made us feel welcome. Gagan (hope i spelt it correctly) was most helpful in particular and even offered us free parking. Will be returning!!

Helpful?
4 Thank thomasmbb
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I checked in at 6AM on 16th September 2016. At the time of check in Mr. Gagan was very friendly and during my stay of 3 nights and 4 days i came across the the rest of the team. they were all very friendly and helpful. the room and amenities are excellent. I enjoyed being here

Helpful?
5 Thank KrishnaG0yal
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Mr Goyal Thank you for the lovely feedback regarding your recent stay with us. The entire team here strives to provide high levels of guest service and am I sure Gagan will be delighted to get such positive feedback. We look forward to having you back with us in the near future. Kind regards, Mandar More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I would Deffo recommend this hotel to anyone travelling to Hounslow/Heathrow ! I Got the best service and the staff treated me so well and took care of me !! Great customer service and enjoyed my stay. Definitely coming here again!

Helpful?
4 Thank pavan k
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear pavan k Thank you for the very positive review of your recent stay with us. The team here work hard to ensure every guest stay is a delightful one. We do look forward to welcoming you back with us in the very near future. Kind regards, Mandar More 

London, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago

The room was not a bad size compared to other budget hotels, was expecting more from the bathroom area, it was only a shower. I could see hair on our bed, not sure if its from previous guest or the housekeeping staff. The location is easily accessible from the motorway. Parking is lacking although we did manage to get a... More 

Helpful?
4 Thank Annie J
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Annie J Thank you for providing your feedback regarding your recent stay with us. I am delighted that you enjoyed your stay with us and I hope to have the opportunity to welcome you back in the very near future. Kind regards, Mandar More 

Malaysia
Level Contributor
184 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

The room itself is fairly comfortable but the entire hotel is let down by its very bad attitude employees. I hope that the management or Mr Ramesh Arora himself would seriously provide proper supervision and oversight to this particular branch compare to the rest of the Park Grand. I am providing these reviews based on being a gold member of... More 

Helpful?
1 Thank phyeoh
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear phyeoh Thank you for taking the time to share the feedback of your recent stay with us. I am sorry to hear that you were unable to enjoy your stay with us. Please accept my most sincere apologies in respect of what was clearly a disappointing experience. I regret that our team did not meet your expectations on this... More 

Oxford, United Kingdom
Level Contributor
193 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
3 of 5 stars Reviewed 1 week ago

Room was nice..very stylish..very clean...restaurant buffet was very good..great variety...freshly cooked....breakfast was ample...nice english selection....reasonable cost for a hotel....comfy bar.area.....it should be a very good... After a long journey on Wednesday I reported the shaver point in my room didn't work..they said someone would take a look at it....Thursday morning I asked agin....Thursday afternoon I asked again.... On checkout on... More 

Helpful?
Thank paul t
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear paul t Thank you for your review of your recent stay with us. I would like to apologise for this lapse in service which was caused due to a misunderstanding with the room numbers where the shaver socket had to be changed. I can confirm that the faulty shaver socket was changed on Friday morning. I am happy to... More 

Cambridgeshire
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Do not book the hotel via any booking agents. Do not try and ring to book direct. Do not try and book if Heathrow is busy. They were very bad. In summary: Flight cancelled, we did booking.com for a nearby hotel. Booking confirmed with email & confirmation number. Paid £35 for taxi. (Also called hotel direct to confirm). Hotel denied... More 

Helpful?
1 Thank BBBG69
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear BBBG69 Thank you for your review. On behalf of the entire team I would like to apologise for not being able to accommodate you on your recent reservation with us. When reservations are made via booking.com, guests normally use a credit card to guarantee their reservations. However if this credit card is declined the hotel is unable to guarantee... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
Welcome to the novel and finest jewel in our treasure trove, a resplendent retreat near Heathrow, stands this newest four star hotel, that offers the grandest and most hospitable welcome. Come relax and rejuvenate in the highest echelons of exquisite luxury and finesse. In the most convenient reach from all terminals at Heathrow Airport, and with easy links into the city, relax and unwind as you enjoy the utmost and unrivalled levels of excellence, finesse and luxury in a spotless record of top notch hospitality. At Park Grand London Heathrow we are always ready to serve, and then some more. Begin your London experience, in the finest and best way!! Finesse and grace at the Park Grand London Heathrow, presented with an expertise that is almost magic. Inspired to please those who expect nothing less than the best, every nuance at Park Grand London Heathrow is a definite cut above the rest. With the most emphatic attention to comfort, elegance and notes of opulent, extravagant and eclectic grace, come enjoy a tranquil stay that is aimed to please and appease ... more   less 

Additional Information about BEST WESTERN PLUS Park Grand London Heathrow

Address: 449 Great West Road, Hounslow TW5 0BY, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $90 - $196 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Park Grand London Heathrow 4*
Number of rooms: 124
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Odigeo, Montcalm Hotel (London) Ltd & Precis Properties Ltd, HotelTravel.com, Priceline and Hotwire so you can book your BEST WESTERN PLUS Park Grand London Heathrow reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Hotel Style:
#3 Business Hotel in Hounslow
#5 Romantic Hotel in Hounslow
#5 Luxury Hotel in Hounslow
#8 Family Hotel in Hounslow
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