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Renaissance London Heathrow Hotel

2,282 reviews
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Traveler (529)
Room & Suite (170)
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Overview
  • Excellent57%
  • Very good33%
  • Average7%
  • Poor2%
  • Terrible1%
Travelers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,282)Write a Review
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All reviewsthe executive loungerunway view roommarket gardenmagpiehoppa busfree busour waiterlondon heathrowan overnight staypre flightbath roadclose to the airportone night staybar and restaurantcar parkfollowing morningedna
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901 - 905 of 2,179 reviews
Reviewed February 18, 2017

we travelled to Heathrow before our holiday with zero expectations of the hotel and were so pleasantly surprised. The staff were lovely...Aloys in the restaurant was great..the food was fine dining standard...and we had a great night! I would definitely recommend this hotel pre holiday...More

2  Thank bibsEastAnglia
Response from RenGeneral_Manager, General Manager at Renaissance London Heathrow HotelResponded February 27, 2017

Dear BibsEastAnglia, Thank you for taking the time to write a review of your recent stay at the Renaissance London Heathrow Hotel. We thoroughly appreciate the feedback given to us by our Guests. I am glad that we had surprised and exceeded your expectations and...More

Reviewed February 18, 2017

I stay at your hotel on a regular basis both on business and personal stays. Typically the service is very good but last night it was excellent and certainly the best I have received at the Renaissance LHR. The staff were both very friendly, professional...More

2  Thank Medwayfamily
Response from RenGeneral_Manager, General Manager at Renaissance London Heathrow HotelResponded February 27, 2017

Dear Medwayfamily, Thank you for writing a post about your stay at the Renaissance London Heathrow Hotel. We always look forward to hearing back from our returning Guests. I was thrilled to read that this visit had excelled your previous ones and that David along...More

Reviewed February 18, 2017

the hotel is reasonably very close to the airport. absolutely amazing rooms are very clean. staffs are really friendly. restaurant is great food is lovely. if you are on the rush next day to the airport this is definitely your hotel.More

1  Thank ChloeHeart
Response from RenGeneral_Manager, General Manager at Renaissance London Heathrow HotelResponded February 27, 2017

Dear ChloeHeart, Thank you for taking the time to write about your experience at the Renaissance London Heathrow Hotel. We thoroughly appreciate the feedback given to us by our valued Guests. Firstly, I can’t help but agree with you about the location of our Hotel....More

Reviewed February 18, 2017 via mobile

been staying here for the past week, first night was ok. The room was a good size and very clean and given correct and good facilities. Some hotel staff are friendly and have good customer service on the other hand the housekeeping staff are a...More

2  Thank Kassie B
Response from RenGeneral_Manager, General Manager at Renaissance London Heathrow HotelResponded February 19, 2017

Dear Kassie B, Firstly, please accept my sincerest apologies for the experience you had with our Housekeepers. We do take matters like this very seriously and I am disappointed to read about this. Moreover, thank you for your feedback regarding your recent visit to the...More

Reviewed February 17, 2017 via mobile

kanwal jeet n monica were the best staff we met the stay was enjoyable n relaxing the cook for live eggs n omlets were too good would like to visit the place again in some time ☺️ the rooms were tooo good hotel was neat...More

Thank Deepa K
Response from RenGeneral_Manager, General Manager at Renaissance London Heathrow HotelResponded February 27, 2017

Dear Deepa K, Thank you for taking the time to write a review about your recent stay at the Renaissance London Heathrow Hotel. We always look forward to receiving feedback from our Guests. I was thrilled to read that you had enjoyed your stay at...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$101 - $206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Hounslow
Room types
Suites, Non-Smoking Rooms
Details
Price range
$101 - $206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Hounslow
Room types
Suites, Non-Smoking Rooms
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Traveler (529)
Room & Suite (170)
Dining (62)
Pool & Beach (1)
Hotel & Grounds (439)
Bathroom (32)
Business Center & Event Rooms (4)
Questions & Answers
Ask a question
AlexTrimble1995
January 10, 2018|
AnswerShow all 2 answers
Response from Nicole G | Property representative |
Hi Alex! Yes they do :)
0
Votes
desi12015
January 6, 2018|
AnswerShow all 7 answers
Response from RenGeneral_Manager | Property representative |
Dear desi12015, Thank you for your question. The Hotel Hoppa bus services are available just outside the arrivals building of Terminal 5 - this is where you will find the bus and coach terminal. It is advised to visit... More
0
Votes
rosegrrl
December 11, 2017|
AnswerShow all 8 answers
Response from RenGeneral_Manager | Property representative |
Dear Rosegrrl, Thank you for your question. Our check in time is 15:00 but early check in time is subject to availability. Our Front of House team will do their very best to accommodate you with options should there be... More
1
Vote
Room Tips
"Room 2100s is good. Ask to be away from the lifts"
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"If walking is an issue ask for a room near the lifts as the hotel is huge and the corridors long."
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"Book a room with a runway view."
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"Third Floor facing Tarmac, if you like planes...."
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