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Renaissance London Heathrow Hotel

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892 Reviews from our TripAdvisor Community

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Showing 853: English reviews
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed yesterday NEW

Returned after two years. Nice room, nice staff. The Club Lounge offering was slim as my previous stay compared to other M-branded hotels. We arrived at around 8:30pm and cheese & fruit plate, bread, and brownies was all that was available. The host did go around the lounge and refill everyone's drink generously before he closed the bar. I would... More 

Helpful?
Thank LeroyKP
Cullompton, United Kingdom
Level Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed yesterday NEW via mobile

I have stayed in too many hotels to remember but this sets the standard. From the moment I checked in to the moment I left this was platinum customer service. Whoever trains the staff here needs to step forward. Rooms spotlessly clean. Reception professional. Bar staff superb. Everything about this hotel is excellent. Stay here and be spoiled

Helpful?
1 Thank McLaren12
Auckland, New Zealand
Level Contributor
103 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Check in staff were friendly, rooms were not available on check in but was compensated with a drink at the bar. Room itself was very nice, comfortable bed, blackout curtains. I had a room which was not runway facing and I could still hear the sound of aircraft taking off and landing. Not significant, but still noticeable. Not really proper... More 

Helpful?
Thank Mishmash010
Banbury, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Staff lovely in the restaurant could not do enough for you especially John and Ivan great food and excellent staff. Rooms are a good modern standard and the location is perfect. I have always found airport hotels bland and this was a very pleasant surprise.

Helpful?
Thank parismanners
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear parismanners Thank you for taking the time to review your stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience at the Renaissance Heathrow, the team really enjoy welcoming all our guests and it is great to hear the we have helped make your stay an enjoyable one. We look forward to... More 

Sussex
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely hotel and very stylish rooms. However this is made all the better due to the restaurant staff John and Ivan and Hazel on reception. I stay in many hotels and it's the staff that make the difference. Thank you.

Helpful?
Thank lizzyp273
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear lizzyp273 Thank you for taking the time to review your stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience at the Renaissance Heathrow, the team really enjoy welcoming all our guests and it is great to hear the we have helped make your stay an enjoyable one. We look forward to... More 

San Francisco, California
Level Contributor
7 reviews
5 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

I love staying in the hotel. The rooms are spacious, modern and comfortable. What has impressed me the most during this visit is Praian, (who I believe) runs the Lounge on the third floor. He is genuinely attentive with guests. He introduces himself, interjects a wonderful balance of personality with hospitality. He is speedy when compared to most British standards.... More 

Helpful?
Thank 1972TravelGirl
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear 1972TravelGirl Thank you for taking the time to review your stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience at the Renaissance Heathrow, the team really enjoy welcoming all our guests and it is great to hear the we have helped make your stay an enjoyable one. We look forward to... More 

Staplecross, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We had 2 overnight stops at this hotel; one the night before flying to Hawaii and the other on our return. The hotel is perfectly located for Heathrow airport. Check in and check out efficiently handled. The bar food was excellent as was the service by both Marikku ansd Arun.

Helpful?
Thank Andrew B
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Andrew B Thank you for taking the time to review your stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience at the Renaissance Heathrow, the team really enjoy welcoming all our guests and it is great to hear the we have helped make your stay an enjoyable one. We look forward... More 

Rio Rancho, New Mexico, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

I've now given this hotel two chances and I won't be giving it a 3rd. The hotel lobby has nice furniture, but is a useless, loud, and overly busy space. The rooms are closer to what you'd find at a Fairfield Inn than what I've seen in other Renaissance hotels, and I've had better appointed rooms at aging Residence Inn... More 

Helpful?
1 Thank Lasersmatter
James S, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Lasermatter, Thank you for your review of your stay with us here at Renaissance London Heathrow Hotel. Please accept my apologies for the problems you encountered during your stay with us. My team will be making contact with you once we have investigated in detail what happened and hopefully resolve these issues for you. I look forward to having... More 

Shrewsbury, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My husband and I live in the Midlands so, when we need to fly from Heathrow, it's best to drive down the day before our flight and stay overnight. We've done this three times now and have stayed at the Renaissance each time. In common with most airport hotels, the Renaissance would not win any prizes for architectural beauty but... More 

Helpful?
Thank Judith G
James S, Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Judith Thank you for taking the time to review your stay with us on TripAdvisor and your 5* rating. We are delighted to read of your experience at the Renaissance Heathrow, the team really enjoy welcoming all our guests and it is great to hear the we have helped make your stay an enjoyable one. We look forward to... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

This is the second time I've stayed at this hotel and I've found the rooms to be clean and tidy, well appointed and very comfortable. All the staff from the cleaners to the check-in staff were pleasant and professional. My only bug bare was the check-in time should have been 10am but my room wasn't ready till around 1pm. If... More 

Helpful?
Thank Nigel P
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With 4-star service and a prime airport location, the Renaissance London Heathrow Hotel provides a stylish destination for business guests and visiting families. You'll be delighted with our spacious accommodation, which has been newly refurbished, as well as our thoughtful amenities. Located on the perimeter of Heathrow Airport, with spectacular views of the main runway, our hotel is also just a short distance from central London on the Heathrow Express. Soundproof hotel rooms offer helpful perks like free Wi-Fi and 24-hour room service; upgrade to our Executive Level rooms and suites for additional 4-star benefits. Sample flavorful cuisine at Market Garden, our on-site restaurant, or enjoy a cup of coffee at Starbucks®. Those planning a meeting here in London will appreciate our well-appointed venues, as well as our close proximity to the airport; after your event is over, pay a visit to our fully-equipped health club. We look forward to welcoming you to the Renaissance London Heathrow Hotel. ... more   less 

Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England
Location: United Kingdom > England > Greater London > Hounslow
Price Range: $97 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
Number of rooms: 710
Reservation Options:
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Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Hotel Style:
#2 Spa Hotel in Hounslow
#2 Luxury Hotel in Hounslow
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