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Renaissance London Heathrow Hotel

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Traveler (636)
Room & Suite (223)
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Overview
  • Excellent59%
  • Very good32%
  • Average6%
  • Poor2%
  • Terrible1%
Travelers talk about
“runway view”(115 reviews)
“market garden”(29 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Rooms
Jun 11Jun 12
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,673)
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2,564 results
Traveler rating
1,474
832
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1,474
832
169
51
38
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All reviewsthe executive loungerunway viewmarket gardenmagpiehoppa busfree buslondon heathrowour waiterlarge hotelan overnight staypre flightbath roadcar parkclose to the airportbar and restaurantone night stayfollowing morning
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1 - 5 of 2,564 reviews
Reviewed 2 days ago via mobile

Modern clean decor, helpful and friendly staff. Long ques to check in, bar and restaurant very busy with a long wait for food but the food was good quality with a varied menu. The accommodation was spotless with good quality linen, pillows and a comfortable...More

Thank Anna J
Response from RenGeneral_Manager, General Manager at Renaissance London Heathrow HotelResponded yesterday

Dear Anna J, Thank you for writing about your stopover at our Hotel. Recently, our Hotel has been busy, which has led to at times, long queues – which I apologise for. Despite this, I am pleased that the rest of your stay went well....More

Reviewed 2 days ago via mobile

The night before our flight out of Heathrow and back to Canada we had the chance to visit the Executive Lounge. Anka was the one looking after us there and she was excellent. She was very nice, would joke around with us and most importantly...More

Thank infanteer18
Response from RenGeneral_Manager, General Manager at Renaissance London Heathrow HotelResponded yesterday

Dear infanteer18, Thank you for writing a review about your experience of our Executive Lounge. It is great to read that you had enjoyed your recent visit and the service provided by Anka. I will let Anka know about your comments, as she will be...More

Reviewed 2 days ago via mobile

Booked parking for two weeks with over night stay on our return. Arrived at the hotel at 6.15 in the morning following an overnight flight from Hong Kong, absolutely shattered and desperate for a shower and some sleep. David on reception managed to get us...More

Thank sharonprobyn0304
Response from RenGeneral_Manager, General Manager at Renaissance London Heathrow HotelResponded yesterday

Dear sharonprobyn0304, Thank you for taking the time to write a review about your recent stay. It is great to learn that you had enjoyed your visit to our Hotel. I will let David know about your comments, as he will be delighted to hear...More

Reviewed 2 days ago via mobile

Amazing! Edna is so amazing and so sweet and so nice! Great food, cheese and wine! We are awaiting a flight and had amazing cheese and never ending wine. Everyones so kind and the gastronomy is amazing!More

Thank Ashley S
Response from RenGeneral_Manager, General Manager at Renaissance London Heathrow HotelResponded yesterday

Dear Ashley S, Thank you for writing about your dining experience at our Hotel. I was pleased to learn that you had enjoyed your visit and the service provided by our ambassador, Edna. I will let Edna know about your comments, as she will be...More

Reviewed 3 days ago via mobile

Excellent food, great atmosphere and wonderful staff! Mainly looked after by Praian who provided us with great knowledge on food and wine and had a wonderful personality to match. He went above and beyond to provide a fantastic service and kept us smiling from start...More

Thank slwinter91
Response from RenGeneral_Manager, General Manager at Renaissance London Heathrow HotelResponded yesterday

Dear slwinter91, Thank you for writing about your Bar Eleven experience. It was great to read that you had enjoyed your visit and the service provided by Praian. I will let Praian know about your comments, as he will be delighted to hear this. I...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Room Service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Details
Price range
$90 - $218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Hounslow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
$90 - $218 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Hounslow
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveler (636)
Room & Suite (223)
Dining (80)
Pool & Beach (1)
Amenities (26)
Business Center & Event Rooms (5)
Questions & Answers
Ask a question
Christa_BinxT
May 26, 2018|
AnswerShow all 2 answers
Response from C1NDA | Reviewed this property |
I didn't see any. I read another review on another website which states there are no usb ports.
1
Vote
May 17, 2018|
AnswerShow all 2 answers
Response from RenGeneral_Manager | Property representative |
Dear Guest, Like most, if not all hotels in Heathrow, there are no courtesy shuttle services. The options are a taxi service, Hotel Hoppa or the red London Bus. We have a taxi service provider at our Hotel with prices... More
0
Votes
Room Tips
"View of the airport runway"
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"All good, rooms seem to have been updated recently"
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"Next to an airport runway. Request runway rooms if you are a plane watcher. Some noise."
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"Could be a bit bigger and a place to store your clothes."
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