easyHotel London Heathrow
Brickfield Lane Harlington, Hounslow UB3 5DX England
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About
#32 of 37 hotels in Hounslow
Location
3.4
Cleanliness
3.5
Service
3.2
Value
3.4
easyHotel Heathrow is just 10-15 minute drive from Heathrow airport, while central London is a 20 minute journey on the London Underground – making the hotel a great base for your trip to London. A 24 hours taxi service to all terminals is available for an additional charge. Our super budget accommodation is also well located for Legoland Windsor, 30 minutes away, and Stockley Park Business Estate just 3 miles away. All bedrooms are fully equipped with heating/air conditioning and have an en-suite bathroom. WiFi and TV are available free of charge, while parking is available for an additional charge. We also provide towels, free use of irons and hairdryers are available on request.
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Property amenities
Paid public parking on-site
Parking
Wifi
Vending machine
Airport transportation
Baggage storage
Non-smoking hotel
24-hour front desk
Taxi service
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Room features
Air conditioning
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Budget
Residential Neighborhood
Location
38Car recommended
Grade: 38 out of 100
23Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
Brickfield Lane Harlington, Hounslow UB3 5DX England
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Rental CarsSee rental cars from $99/day
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I had a booking for EasyHotel, London Heathrow, for a 10 Day stay in August 2021, which was booked through Booking.com (Booking Ref: 2445976269). EasyHotel Heathrow agreed to change the dates on my booking as my travel plans changed because of Covid-19 restrictions on travel, so that I could stay at the hotel on some other dates. However, three months later when I tried to contact the hotel to reschedule the dates, the hotel was closed because of Covid-19, although their website was still live with three contact phone numbers. So, I then contacted booking.com to arrange the rescheduled dates through them, or to seek a refund if that wasn’t possible. I rang the EasyHotel property many times, using the three numbers on their website but there was no response. I also e-mailed the property but got no reply. Booking.com also tried to contact EasyHotel multiple times, including sending emails but also no response. Booking.com have refused to refund any money and are now not responding to me any more about this booking. Apart from not getting the refund, this has cost me quite a lot of money on phone calls to the UK to the hotel and to Booking.com. EasyHotel is part of EasyGroup Ltd, which also includes EasyJet Airline. Clearly, they can afford to refund me because of the Heathrow EasyHotel closure. Therefore, be aware of this kind of possibility if you book accommodation with an EasyHotel, either directly or with Booking.com. …
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Date of stay: December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I’m having an awful experience with easyHotel and I haven’t even stayed there yet! Their communication is absolutely dire. After 3 days of radio silence I received a message saying’yeah that’s no problem’. This comes after many efforts to try and explain how I made a simple error whilst booking. It was a non refundable booking but Booking.com were showing March as the default month. Days and dates in February are exactly the same so when I pressed ‘book now’ and received confirmation I immediately realised I’d made an error and contacted the hotel directly. They were exceptionally rude, unprofessional, unsympathetic and lacked any sort of understanding about my situation. Eventually I had a couple of ‘yeah, whatever’ replies and some tentative reassurance that ‘I’m sure we’ll sort something out’ type of replies. I wasn’t reassured in the slightest by this and not surprisingly then received notice via Booking.com that they would not be willing to honour my request to amend the booking. On a point of principle I’m determined to publicly shame easyHotel via every social media platform I can. I would strongly recommend anyone not to be drawn in by their cheap rooms. It is really not worth the grief!…
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Date of stay: February 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Booked the hotel for a stay on the 02 August 2021. Cancelled by the hotel (by email) with less than 2hrs notice- told by the hotel that there were “technical difficulties” which I interpreted to be COVID or similar. Told I would be refunded as soon as possible. I booked directly with the hotel so was shocked to hear the refund would come through Bookings.com It is now September 2nd and still waiting for the refund. I have emailed the hotel, Twitter and Facebook. No reply and worse- still no refund! Avoid! Premier Inn at Terminal 4- far better and more professional! Just as close to the airport and nicer all round. Booked there with half an hour notice. Very clean and large room waiting for me.
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Date of stay: August 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Not going to comment on the room itself as they're standard across all easyHotels - small and basic, but adequate for one night. Beware of car parking however. Upon checking in, the receptionist asked if I had a car - after answering yes, he circled a part of the check-in form for me to write down the car reg. I assumed he would then enter the details on the system to notify ParkingEye (the car parking management company). There is an iPad set up near reception to enter your car reg yourself, but I did not use it, assuming the receptionist would do it for me - part of their job, no? One week after checking out, I got a £100 fine from ParkingEye for not paying for parking - luckily an email to the hotel manager sorted it out, and the fine was cancelled, but the receptionists need to ensure that car reg details are actually entered on the system. The impression I got from the manager was it happens a lot. If staying here, ensure you enter your car reg on the iPad yourself, and don't trust the receptionist to do it for you!…
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Date of stay: August 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
I arrived, queued to book in due to covid which I respected of course, really wouldn't bother staying here, the reception staff Ailman was nothing short of disgusting! My card for whatever reason was not accepted by contactless or chip he said, what are we going to do,I said I don't know tbh as it is the only card I have on me and use He said I have the same card/bank, I'll pay, you go to atm and give me the cash, I said that's fine but I don't know the area etc and having driven for 3hrs I just want to go to sleep... I said I will transfer the money from revolut account to revolut account What i had said, And then called me a scammer?? I said I'm a healthcare professional, that's a slanderous comment you've made against me, I said I will tweet it, he said he didn't care, he took his name badge off and continued raising his voice telling me That I am a scam artist and will circulate photos of me, he then told Those outside again what had been said! He then said and I have blocked your name with ALL easy hotels, you will never be able to stay at any again!! He said I don't care now you will have a £100 fine for Parking now too as you have been here for 30 minute no payment made, he then ordered me out like a dog in front of at least 15- 20 people who found it funny whilst shouting that I was trying to scam him then shouting at me to go now, leave!.... I videoed some but not all as I was so shocked to be treated that way by anyone never mind a receptionist.... Pure slanderous comments against me, this needs further investigation and I want an apology in writing at least and will discuss further formal action for the slanderous comments and humiliation I suffered as a result of something beyond my power!! And I was treated like scum of the earth!! The place is cheap for a reason, I've never stayed at an easy hotel before nor will I ever again and will advise anyone else to do the exact same, spend the extra £20-30 elsewhere! Unfortunate my wife paid as normal for my accomm upfront thats how much of a scammer I am! All this over £17.50 for parking, that is what it all.came down too and the machine not taking my card whilst they are cashless only so don't accept cash unless you're the receptionist. The humiliation I faced was beyond anything I could possibly describe, the "guests" outside around 15-20 of them with no disrespect appeared to be vagrant alcoholic/drug taking clients of a long term stay arrangements given the receptionist appeared to know them all and spoke to all with what happened with me inside the hotel foyer.... them all laughing whilst I was ordered away like a dirty, stinking rat by the disgusting receptionist who was not fit for any customer care or service role. Awful hotel, Awful receptionist who I have been advised by the manager no longer works there having reviewed his cctv, I am unable to upload the video of the said receptionist however he also stated he would fine me £100 for car parking and didn't care.... this is true, days later I received the fine for which the manager advised in a previous email that he would not allow to occur yet having emailed him he hasn't replied since lol mind I can't expect amazing service following the ordeal I had gone through already. I wouldn't allow my dog to stay there tbth. My wife did happen to speak to a very friendly professional lady receptionist who was beyond shocked and very apologetic, for this I thank the lady, it is just a shame she works for that company. Buy cheap buy twice, basic rooms and the staff aren't nice, I've told you my experience and given true advice.…
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Date of stay: July 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Room 003 A few stains were indicated on the walls and bathroom mirror, a broken blind and TV doesn't work. Also the doors were heavy to open and close and they creak very loud. The shower also need visible temperature indication.
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Date of stay: August 2021Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Arrived here at 1 Am via The Dingy lane with no path to check inn to be Told By The Blunt Romanian Girl On Reception We No Longer accept Bookings Made Through Agoda And I need to contact them. Had no Prior Notice Of This So stood My Ground asked for a Manager Was Told She could not call up a Manager at 1 am Asked her are You really Fully Booked She replied I can give You a Room For £35 Barr in Mind I’d already Payed for a Room I declined. So stood My Ground More When Suddenly The Girl Started To Cry Saying Other Staff Were not being nice to her and this was the last Straw Which Being a soft touch I called a cab and stayed with My Son. n,b I have since been fully imbursed by Agooda . I have stayed here often since Covid it has become a doss house Drugs Prostitution all types of low life as permanent Guests Definitely Not Returning anymore…
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Date of stay: June 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The first thing that hits you is the disgusting smell in the rooms. The beds are generally unmade, I was taken to two rooms as I complained about the 1st one, second one was the same . Hairs on the bed, the bathrooms are the same size as airport ones with a shower, the smell emanating is disgusting . No heating in the rooms, or even hooks to hang up a jacket or a table of sorts. Not worth the humiliating waste of money when you thought u grabbed a bargain. Once again I'll say it, disgusting and horrible.
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Date of stay: April 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Really good and clean Hotel.... I was underestimate in the beginning, but stay for more than two weeks and was really happy 😊! Amazing service for budget Hotel.... Room was clean and tide and staff make it to look great.... Like 5* site.... Receptionists (Alexis and Nick) really friendly and helpful.... Me happy
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Date of stay: February 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stay at this hotel regularly, twice a month for a week at a time & I have never had any issues before. However, on this occasion, I had an unpleasant experience due to Iulia- one of the staff members. I’m a Nurse on night shifts, so I usually ask to change rooms after my last night shift, as I don’t like to sleep in the same bed after i’ve finished 3 sets of nights. I have never had a problem with this request before. On many occasions, other staff members- including a gentleman who’s name I don’t know & Alma have been extremely helpful ensuring I have a comfortable stay. However, on this occasion Iulia was extremely rude, demanded I pay £5 if i wanted to change rooms & when I told her I had never had this issue before. She went on to say other staff members were wrong for allowing it. I even explained I had stayed in other hotels & made the same request with no difficulties. She continued arguing with me- became quite aggressive & went on to say I was demanding a free room- which is of course absolutely inaccurate- even after I had clarified I wasn’t expecting that at all. I then simply asked if I could upgrade my room (which i have done on every other occasion) & she demanded I pay £15 in order to do that. I told her that was ridiculous as I had already spent £25 for the room. An easy hotel room with a window is not worth £40. She continued being rude & made my stay very unpleasant. I am unsure whether I would stay at Easy Hotel Heathrow again due to this experience. As a Nurse working in the midst of a pandemic- I do not expect to come back from 3 night shifts & spend 20 minutes arguing with a staff member. …
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Date of stay: February 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$34 - $34 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
easyhotel london heathrow hounslow
LOCATION
United KingdomEnglandGreater LondonHounslow
NUMBER OF ROOMS
82
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Claim Your ListingEASYHOTEL LONDON HEATHROW - Prices & Hotel Reviews (Hounslow, England)
Frequently Asked Questions about easyHotel London Heathrow
Which popular attractions are close to easyHotel London Heathrow?
Nearby attractions include Cranford Country Park (0.7 miles), Airport Bowl Heathrow (0.6 miles), and The Photographic Angle (0.6 miles).
What are some of the property amenities at easyHotel London Heathrow?
Some of the more popular amenities offered include airport transportation, internet access, and reduced mobility rooms.
Is parking available at easyHotel London Heathrow?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to easyHotel London Heathrow?
Conveniently located restaurants include Steak And Lobster Heathrow, Carluccio’s - London, Marriott Heathrow, and The White Hart.
Does easyHotel London Heathrow have airport transportation?
Yes, easyHotel London Heathrow offers airport transportation for guests. We recommend calling ahead to confirm details.
Are there any historical sites close to easyHotel London Heathrow?
Many travelers enjoy visiting St Margaret's Church (4.4 miles), St Martins Church (2.0 miles), and St Anne’s Well (3.2 miles).
Is easyHotel London Heathrow accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.