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Mercure Haydock Hotel

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Mercure Haydock Hotel
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604 Reviews from our TripAdvisor Community

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Showing 598: English reviews
York, United Kingdom
Level Contributor
659 reviews
183 hotel reviews
common_n_hotel_reviews_1bd8 423 helpful votes
4 of 5 stars Reviewed yesterday NEW

I'm not a fan of chain hotels but the Haydock area isn't awash with choice & the Mercure is well placed for the racecourse & the Three Sisters track. Whilst the surrounding area isn't particularly appealing the hotel itself is attractive & low rise. We received a friendly, efficient greeting from reception & found staff across all departments to be... More 

Helpful?
Thank mrstraveller1
London, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed yesterday NEW

This Mercure is an adequate 3 star hotel, not 4 star. Pros: Spacious room, comfortable bed, excellent room service for dinner, lovely bar staff, lovely front desk staff at check-in, ideal location for Haydock Park Racecourse. Cons: Cleaning issues (a couple of dead mosquitos on the walls and ceilings, dusty areas), very poor lighting in the bathroom and the bedroom,... More 

Helpful?
Thank callie118a
Blackburn, United Kingdom
Level Contributor
81 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Can't understand anyone's negative comments about this Hotel from entering the ground beautiful the service is 2nd to none all the staff are helpful and smiling breakfast is 1st class and top quality yes drinks expensive but that goes with the class of the Hotel so all in all Top Marks to the Hotel and Staff ⛤⛤⛤⛤⛤

Helpful?
Thank neil1955
Northamptonshire, United Kingdom
Level Contributor
89 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

We stayed here for two nights while in the area for a wedding. We struggled to find a decent hotel in the area and settled for this place ( as did two of our friends) It's a pretty typical business traveller/ event hotel adjacent to major roads. It's a big place with a spacious secure car park and common areas.... More 

Helpful?
Thank Dazzled1062
Adam C, General Manager at Mercure Haydock Hotel, responded to this review

Dear Dazzled, It is always a pleasure to receive constructive feedback when given in the manor that you have communicated. Thank you for taking the time to share your feedback which will give us the opportunity to improve. We are currently undergoing a bedroom refurbishment which will be completed before the end of November, I hope that you give us... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Great location, staff helpful and very friendly. The rooms were lovely and clean and spacious, and the had a great nights sleep as bed was so comfortable. Breakfast was delicious and ordering of the menu was no trouble at all. We would stay again!

Helpful?
Thank Sonia P
Adam C, General Manager at Mercure Haydock Hotel, responded to this review

Hi Sonia, Thank you so much for your kind words. It's great to here that you have had such a lovely time. Thank you for your feedback and I hope your next visit is just as pleasant. Regards Adam Condron General Manager More 

London, United Kingdom
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is brilliant and completely different to any of the others nearby. Homely and hospitable, the staff were reliable and courteous. The gym was well equipped and my colleagues loved the swimming, hot tub and steam room facilities which were open from 630 to as late as 10. The food was tasty and the breakfast in the room option... More 

Helpful?
Thank From C to C
Adam C, Manager at Mercure Haydock Hotel, responded to this review

C to C, It looks like you have stayed with us for business which makes your review even more special. When people are working away from friends and family it is so important to us that they are made to feel welcome, so for you to say the hotel is homely is a massive compliment and really appreciated. Kind Regards... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Firstly we would like to Thank everyone who helped to plan, organise & make our day PERFECT in every single way. Kathy was our wedding planner and went above and beyond to help us to plan our day prior to the wedding. We would also like to say a HUGE THANK YOU to Steph and Matt who where absolutely fantastic.... More 

Helpful?
Thank NadineMoss
Adam C, Manager at Mercure Haydock Hotel, responded to this review

WOW, "perfect" Thank you Nadine for sharing this review online. It really does mean a lot to the team to hear that we have been able to make and Brides day run so smoothly. I will make sure that everyone mentioned gets to see this review as I am sure that it really will make their day. Kind Regards Adam... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

On arrival we found plenty of parking spaces available,check in was made very easy with the online check in, room we had was a reasonable size...clean and nice decor with a freeview tv. We did not try the hotel restaurant as the menu looked a bit pricey! However the leisure facilities are immaculate with a pool/jaquzzi steam room and sauna... More 

Helpful?
Thank Lee O
Adam C, Manager at Mercure Haydock Hotel, responded to this review

Hi Lee, Brilliant to here that you would visit us again if you are in the area. Thank you so much for your feedback, I hope your next stay is as pleasant as your last. Kind Regards Adam Condron General Manager More 

Cheshire, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for just the one night, excellent location to the race course. Used shuttle bus to the races for a small fee of £2 pp. room was clean and perfectly fine gir just the one night. Friendly & helpful staff. Lovely breakfast the next morning 😀

Helpful?
Thank Krystal M
Adam C, Manager at Mercure Haydock Hotel, responded to this review

Hi Krystal, Great to hear that you had a nice stay and fabulous to hear feedback about friendly and helpful staff. Thank you for sharing your thoughts on tripadvisor. Regards Adam Condron General Manager More 

Skipton, United Kingdom
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We booked this hotel for two nights as it was close to the racecourse. It is a very popular hotel for weddings and there were three over the weekend we were there. Check to see before booking a room and make sure you get a "quiet room" which will be outward facing rather than into the central area where the... More 

Helpful?
Thank Graham J
Adam C, Manager at Mercure Haydock Hotel, responded to this review

Hi Graham, It's really nice to receive positive feedback but then equally important to receive constructive criticism. Thank you for your comments please rest assured that they have been taken on board and we will use them to improve. Regards Adam Condron General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Beechers
Cuisines: European
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
Mercure Hotel, part of Mercure Brand operated by Accor Hotels, is perfectly placed for exploring Merseyside and the north-west - or enjoying a day at the races. Located exactly halfway between Liverpool and Manchester, the hotel is just a mile from the famous Haydock Park racecourse. Local attractions include stately homes, the region's industrial heritage, and Britain's biggest designer outlet. ... more   less 

Additional Information about Mercure Haydock Hotel

Address: Penny Lane, Haydock WA11 9SG, England
Location: United Kingdom > England > Merseyside > Haydock
Price Range: $71 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Haydock Hotel 4*
Number of rooms: 135
Reservation Options:
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Also Known As:
Thistle Haydock Hotel Haydock
Thistle Hotel Haydock
Haydock Thistle Hotel
Mercure Haydock Hotel Merseyside
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