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The title says it all. Very disappointing as I have stayed here before. The cheap price does not excuse the fact that they gave me a room that wasn't cleaned - the bed and towels had been used. Eventually i was given another room but...More
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1 Thank clairebirkhall
Response from TravelodgeUK, Remy from the Social Media Team at Travelodge Haydock St. HelensResponded 5 days ago
Thank you very much for submitting your review.
Feedback like yours is very important to us and we have passed your comments onto the hotel manager as cleanliness and room service are the basics of our promise to our customers and this is far from...More
Stayed here for one night.
It was a very tired looking hotel room, very basic. The bathroom was horrible, and bath very slippy and unsafe.
The room lacked plug sockets and we could only find 2 which made getting ready to go out very difficult....More
1 Thank Bethany G
Response from TravelodgeUK, Joe from the Social Media Team at Travelodge Haydock St. HelensResponded 3 weeks ago
Thank you for taking the time to write a review for our Haydock St. Helens Travelodge.
We do apologise for your experience at the hotel in that you felt the room and overall hotel was looking worn. It is feedback like this that we greatly...More
Hotel was nice, bed was comfy, We booked here to allow us to re-visit our old neighbourhood, meet up with old friends and family still living in the area. Couldn't have asked for a better stay here. Thank you to the night receptionist Dave job...More
My husband, sister-in-law and I stayed here for two nights, visiting family. We arrived early and the receptionist, Carla, couldn’t have been more helpful, finding us rooms that were ready. The room was spacious, warm and clean. The bed was also very comfortable.
Great little hotel with good friendly staff. Only issue is the post code takes you to the IBIS :-(
Spent 30 mins driving up and down trying to find it, tried the Travelodge number on the reservation but gave up when I realised it was...More