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Karma Sanctum on the Green Hotel

Traveler (69)
Dining (19)
Room & Suite (17)

About

Location
Cleanliness
Service
Value
Karma Group and Sanctum Hotels bring opulence to the centre of England's poshest country address with Karma Sanctum on the Green - one of, if not the best hotel near Windsor. Karma Sanctum on the Green offers guests an exclusive, luxurious stay in the English countryside. The beautifully appointed property's nine guests rooms, traditional British bar and dining room, outdoor heated pool, enclosed spa, and a range of luxury ‘glamping’ tents make Karma Sanctum on the Green perfect for weekend escapes, midweek romantic getaways, or extended country sojourns year round. The restaurant is the heart and soul of our hotel, presenting the very best of traditional British cuisine, served with a modern twist. Karma Sanctum on the Green is ideally located in the picturesque village of Cookham Dean. One of the most easily accessible hotels near Windsor and Maidenhead, we’re a short 25-minute drive from Heathrow airport.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Hot tub
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Concierge
Non-smoking hotel
Free internet
Wifi
Public wifi
Internet
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
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Room features
Non-smoking rooms
Suites
Family rooms
Air conditioning
Minibar
Flatscreen TV
Good to know
HOTEL CLASS
430Reviews
6Q+A
73Room tips
Traveler rating
  • 158
  • 107
  • 71
  • 54
  • 40
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Popular mentions
Such a lovely place and has potential to be a real gem of a place....but, they need to get their act together. The staff need to work on their hospitality skills. A pleasant welcome would have been nice rather than looking too busy and inconvenienced that we were checking in. They couldn’t find a key for our room. We had no towels in our room either. When we were shown to our room, a little information would be courteous such as asking if we were planning to dine with them, hours of operation for the bar, would we like fresh milk for our room, would we like breakfast, a newspaper? were we looking for recommendations of things to do in the area etc... general stuff you’d expect. The building is so lovely. Our room was lovely, great comfy bed, nice big TV and the hotel was quiet so a great nights sleep. It’s just the little things they are lacking which would raise this hotel tremendously. On check out, we weren’t even asked if we’d enjoyed our stay and please do come see us again etc. Such a shame, but these are things that could so easily be addressed.
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Response from conceptvenues1, Receptionist at Karma Sanctum on the Green Hotel
Responded 1 week ago
Dear Guest, We are glad you enjoyed the hotel. Thanks so much for your review. We will look carefully into all the aspects you have mentioned and better them! Apologies for any inconvenience. Hope you stay with us again. Kind Regards, Iris
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A huge thank you to the team, especially Mark, Sherene and Emma who looked after us from start to finish. We felt welcomed (as did our family and guests) and confident that our wedding would be exactly what we had hoped for, and we were not disappointed. Karma Sanctum is the perfect place to have a wedding, it had a relaxed, intimate feel, with places where everyone could relax (we even had a dip in the pool!) - just want we wanted. Also, the food was delicious and beautifully presented - thanks to the chef! We always enjoy our visits here, and will of course be returning soon. Highly recommended.
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Response from conceptvenues1, Owner at Karma Sanctum on the Green Hotel
Responded Jun 7, 2019
Dear Jennifer, Many thanks for your review! It was a true pleasure to look after you, your family and friends from start to finish. Each and every one of the Karma team are so proud of themselves to receive your kind words. You are such a beautiful couple we hope to see you very soon! With great pride and thanks ! Mark and Sherene Fuller
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We come to this hotel 6 years ago and it was amazing so we come back! But was very disappointed on how it had gone down hill! The rooms were filthy dirty we had no hot water! Asked for a iron but that was filthy dirty and burnt so it marked my husbands shirt! The good thing was the staff was lovely!
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Review collected in partnership with this hotel
Response from conceptvenues1, Front Office Manager at Karma Sanctum on the Green Hotel
Responded May 22, 2019
Dear Guest Many thanks for taking the time out to feedback your experience. We are disappointed to learn that your experience was less than satisfying. This is not the service we normally offer. Our house keeping department has clearly let us down. (I apologise). I must also apologise for our faulty boiler which has now been fixed We take these issues serious and has since changed management, our London team is now managing the property and the service is now much improved. Kind Regards Management
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Review of the restaurant rather than hotel. We were a party of eight dining on a Friday night. It was surprisingly quiet, but all the better for us I suppose. We each had a choice between the set menu or a la carte. I went for the latter and had a superb gnocchi with wild mushroom, truffle and tomato sauce for starter (actually a main dish but they kindly agreed to make a small one for me). This I followed up corn fed chicken, potato terrine with creamed morels and wild garlic - I could have dined on the aroma alone. Then to finish me off I plumped for the passion fruit souffle with chocolate sauce. Beautifully made. Others enjoyed the fillet of cod with hazelnut crust, beef brisket etc, bread and butter pudding. Just about everything on the menu came out a winner. There was some disappointment that the smoked salmon on the set menu was a bit plain and that the cheese option for dessert a little spare. The wine list was good, clearly heavily influenced by Berry Bros, although we stuck with several bottles of a rather delicious NZ Pinot Noir rather than graze more widely.
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Response from conceptvenues1, Front Office Manager at Karma Sanctum on the Green Hotel
Responded Apr 14, 2019
Dear Martin, We thank you very much for your lovely review regarding the Restaurant awarding us a top score. We are delighted that you enjoyed so much your diner and all of your group found what suited you the most for a convivial evening. Without forgetting our wine list and a special mention to our Pinot Noir wine. We very much hope to have the pleasure of welcoming you back in our restaurant. We will also be very happy to welcome you in our Hotel and orient you in finding the room that will suit you the most. Warm regards, Front Desk Team
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Rural hotel, great for dogs, comfortable room with large bed but quite a small room. Very friendly service. The restaurant requires improvement and the breakfast menu was basic. There was no bread on one of the days!
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Review collected in partnership with this hotel
Response from conceptvenues1, Front Office Manager at Karma Sanctum on the Green Hotel
Responded Apr 14, 2019
Dear Guest, We thank you for your review regarding your recent stay at the Karma Sanctum on the Green Hotel. We are happy that you enjoyed our comfortable bed and friendly service. We have already mention your comment to our team, thank you. Regarding the room, we do have different category to suit different needs, for your next booking, do not hesitate to contact directly our reception team that they can orient you and make the most of your stay. Our clients are usually happy with our breakfast offer, however, we do apologise for bread been missing one day. We very much hope to welcoming you in a close future. Warm regards, Reception Team
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PRICE RANGE
$112 - $174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sanctum on the green hotel cookham dean
LOCATION
United KingdomEnglandCookham Dean
NUMBER OF ROOMS
9
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