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Kings Arms Hotel

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06/04/2017 06/05/2017
1 room 2 adults 0 children
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147 Reviews from our TripAdvisor Community

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Showing 145: English reviews
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New Forest National Park Hampshire, United Kingdom
Reviewed 6 days ago NEW

Me and my mother stayed here. Both rooms were dirty. My room had hair savings all over the sink, hair in the shower & a dirty tea tray. My mothers room had no soap and the toilet was dirty. Rooms were run down and breakfast was awful. Lack of choice, tea was served cold and food wasn't great. There was...

Thank 964christina
Reviewed April 6, 2017

This hotel has the potential to be excellent, I had stayed here before but it has changed hands and gone rapidly downhill. The cleaners need to be better supervised, the beds and furnishings require updating and an experienced member of staff should be on hand at all times. It was cheap but certainly not cheerful. I will definitely not be...

2Thank George P
London, United Kingdom
Reviewed April 2, 2017

I don't like leaving negative reviews but feel compelled as I feel that this could be made into a true gem! I was welcomed on arrival by a lovely lady and was directed to the outhouse... my room was tiny (ok as it was only me) but there was loads of spare furniture hoarded in there, no milk for the...

1Thank saphisa
Chichester, United Kingdom
Reviewed March 20, 2017 via mobile

Stayed for 4 nights, good value for money, room comfortable, bar staff really friendly, not much of a choice for food, only down side very narrow to court yard parking, didn't mention it on web site. Apart from that very enjoyable stay.

Thank Phil M
Nottinghamshire, United Kingdom
Reviewed December 30, 2016

Have stayed at this hotel several times. We stayed there over the Easter Break, I asked for a disabled room , the only thing for disabled was the ramp into the outside room. There were no handrails or aides whatsoever. THe shower was over the bath, so had to buy a step and help my husband into it. The room...

1Thank jackieb4263
Surrey, United Kingdom
Reviewed December 21, 2016 via mobile

I stayed at the Kings Arms early December having visited a year ago, and I was pleasantly surprised regardless of the previous reviews about the hotel. Although the rooms are seemingly slightly dated they were well cleaned and cosy. I came to understand the new management team are refurbishing the entire business as the bar and restaurant have come a...

1Thank LauraJones123
Reviewed November 30, 2016 via mobile

Staff are all incredibly friendly, currently in the middle of a refurbishment so understandably a little topsy turvy but they cope well! Clean and welcoming place. Will most definitely be returning! The food is possibly the best I've had in malmesbury and the portions are incredible!

Thank Erin R
Reviewed November 16, 2016 via mobile

Photo from website looks good but don't be fooled! Booking & deposit system worked fine. Poor receptionist tried her best under circumstances. However, rooms expensive, unclean, in need of maintenance (including unsafe lights over shower), Internet was sporadic. I lost my deposit of £75 but could not even stay for 1 night!!

2Thank Wendy S
Reviewed November 9, 2016 via mobile

Stayed at this hotel for one night with friend and our children. We occupied a family room which was on the small side but was adequate. Getting into the property was an issue as our jeep could barely fit through the tiny drive, however the rear of the car park is set with beautiful countryside views. the hotel has old...

2Thank Sylvia1941
Llanelli, United Kingdom
Reviewed October 31, 2016

Lunch time stop. Everywhere else was packed for lunch time in this little town, so we popped in Kings Arms . It was dead quiet. Ordered soup and it was lovely. Along with large warm baton style roll . So a good choice. Nice place, clean and friendly .

Thank Val W
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25 photos of this hotel

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Bathroom (3)
Room/Suite (6)
Dining (1)
Other (11)

Management photos: Courtesy of the property manager

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Other (4)
06/04/2017 06/05/2017
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Questions? Get answers from hotel staff and past guests. Ask a question


  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Public Wifi
  • Free Parking

Additional Information about Kings Arms Hotel

Address: 29 High Street, Malmesbury SN16 9AA, England
Location: United Kingdom > England > Cotswolds > Malmesbury
Price Range: $63 - $77 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Kings Arms Hotel 3*
Number of rooms: 11
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Also Known As:
Kings Arms Hotel Malmesbury, England
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Questions & Answers

Here's what travelers have asked, with answers from Kings Arms Hotel staff and other travelers.
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Questions? Get answers from Kings Arms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go elsewhere”
GeorgeP303, Apr 6, 2017 | Read review
“None they are too dirty.”
jackieb4263, Dec 30, 2016 | Read review
“Before booking make sure it has been updated as is urgently needed, and a chef is in place.”
ValerieT254, Oct 28, 2016 | Read review
“Not room 9!”
Sarahtheo, Oct 23, 2016 | Read review
“Nothing will escape the bar clientele.”
Dexter56, Oct 19, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
$65* /night
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Prices are for 1 room, 2 adults
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