We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

The Castle Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
The Castle Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

202 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 198: English reviews
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago

I'm sorry this is the first bad review i've ever given a place but after paying £99 you expect more. My food came out uncooked and when sent back, still came back uncooked. Breakfast was served with rotten salmon - and when i complained the staff barely cared. If i'd had time i would have called the inspectors in. By... More 

Helpful?
1 Thank herbierichard
Spalding, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago

Have stayed here a couple of times to meet up with family and also for a recent overnight business trip. What can I say? This is an hotel that delivers and disappoints in equal measure. A warm welcome from friendly, helpful staff. Great food and a good selection at the bar although no guest ales as hotel is tied in... More 

Helpful?
Thank Ian H
OldSarumHotelsLtd, General Manager at The Castle Hotel, responded to this review

Good afternoon Ian, I would like to thank you for your review of The Castle Hotel. I pride myself on the team I have here and glad that they delivered the service that our guests have come to expect from us. Sarah our chef is a fantastic asset to the team and I will certainly pass on your very kind... More 

2 reviews
Reviewed 5 weeks ago via mobile

Average. Room rather tired and smelled of stale smoke - unpleasant. Shower lacked power. Did not take breakfast so can't comment. Location was fine and main parts had character. Staff friendly and helpful.

Helpful?
Thank emroka
OldSarumHotelsLtd, General Manager at The Castle Hotel, responded to this review

Good morning, Firstly I would like to apologies for the issues that you had with your stay with us here at The Castle Hotel, I have looked into these and they have been addressed as a matter of urgency. I hope that we can welcome you back to stay with us again and show you that we do take care... More 

Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 29, 2016

The castle hotel is in the town and we found that it was ideal for short stay shopping expedition and tour of town. Our room was at the rear of the building overlooking church and cemetery so neighbours very quiet. We had one of their executive rooms which was large and clean, the bathroom a bit tired and needs updating... More 

Helpful?
Thank stephen s
OldSarumHotelsLtd, General Manager at The Castle Hotel, responded to this review

Good morning Stephen, Firstly I would like to thank you on behalf of myself and the team for your review, and glad that you enjoyed your stay with us here. We aim to deliver exceptional service with a smile and quality food here at The Castle Hotel. I have built an excellent team here and I am glad that they... More 

Melbourne
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 18, 2016

A cheerful and efficient greeting but no offer to help with bags. Room spacious and comfortable, bathroom clean, towels large and soft. Hotel is on a busy corner but we found no problem with traffic noise at the weekend - perhaps could be noisy during the week. Generous and well-cooked breakfast. Would definitely stay there again.

Helpful?
1 Thank Jane F
OldSarumHotelsLtd, General Manager at The Castle Hotel, responded to this review

Good Morning Jane, On behalf of myself and the team I would like to thank you for your review of The castle Hotel and glad you a lovely stay with us. We do hope that you return and visit us soon. Yours thankfully Danny More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 15, 2016 via mobile

As soon as we got through the front door we were welcomed with smiles and was offered a nice hot meal which was amazing!! Breakfast in the morning was glorious and freshly made. The manager could not have been more friendly if he tried and got to know us personally and had lots of time to spend with all who... More 

Helpful?
Thank Lauren D
OldSarumHotelsLtd, General Manager at The Castle Hotel, responded to this review

Good morning Lauren, I am really pleased that you had a most enjoyable stay with us here at The Castle. I am proud of my team and what they aim to deliver to each and everyone of my guests. I am over the mood that you had great food here, Sarah the chef is a great asset to myself and... More 

Surrey, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 14, 2016

The staff were extremely friendly. There was very limited parking and we had to park 200 yds down the road in the long stay car park although it was only £6 for the day. The car park opposite is only short stay but free between 18.00-08.00hrs. Our room(no. 16) was the furthest from reception overlooking the church yard, very pretty.... More 

Helpful?
Thank Mick T
OldSarumHotelsLtd, General Manager at The Castle Hotel, responded to this review

Good morning Mick, Apologies for the delay in responding to your review, we had a family bereavement recently. I am glad that overall you enjoyed your stay with us here at The Castle. I have addressed the issue with your room and spoken to my housekeeping team, I would like to send my sincere apologies for this as it is... More 

Devizes, United Kingdom
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 10, 2016

Historic building, friendly staff and great location, however sadly a prime example of a building which has been woefully under invested in by the owners. Looks like the last refit was several decades ago. Have no objection to "spit and sawdust" pubs but this could be a great venue which has just been allowed run down for far to long.

Helpful?
Thank traveller9752015
OldSarumHotelsLtd, General Manager at The Castle Hotel, responded to this review

Good evening, I would like to thank you for your review, we take pride in our staff here at The Castle and aim to deliver a warm and friendly atmosphere to each and everyone of our guests. With regards to the investment in the building, the sheer size of this Grade 2 listed 18th century building, means that we need... More 

Claygate, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed September 29, 2016

A really nice hotel, with character and great staff. One in our party was disturbed by the church clock, and another feared he would be kept awake by traffic - but after 11, there isn't any! And the hotel provides ear plugs in every room ,just in case. The rooms are comfortable and clean with facilities you would expect from... More 

Helpful?
Thank Peter W
OldSarumHotelsLtd, General Manager at The Castle Hotel, responded to this review

Good evening Peter, I would like to take this opportunity to thank you personally for your feedback. Myself and the team here at The Castle really do appreciate our guests taking time to do this. I am pleased that you enjoyed your stay with us and appreciate the character of this Old coaching inn. I will pass on your comments... More 

Weston super Mare, United Kingdom
Level Contributor
155 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed September 26, 2016 via mobile

Small hotel situated on main road through Devizes. Room was clean and compact however traffic noise was a problem. Good breakfast and overall good value for money. Secure storage for our cycles was made available which was a big plus.

Helpful?
Thank Westonsupermackem
OldSarumHotelsLtd, General Manager at The Castle Hotel, responded to this review

Good evening, Thank you for your feedback about The Castle Hotel, I apologise for the traffic noise and I sincerely hope that it did not compromise your stay with us too much. We certainly do try to reduce this wherever possible, unfortunately with our location we will never be able to eradicate it totally. I really do hope that you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

47 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (22)
Viewed
Hotel & Grounds (5)
Viewed
Dining (2)
Viewed
View from Room (3)
Viewed
Room/Suite (6)
Viewed
Bathroom (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (6)
Viewed
Dining (5)
Viewed
Room/Suite (10)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Devizes hotels
0.1 mi away
The Bear Hotel Market Place
0.1 mi away
The Black Swan
The Black Swan
#4 of 4 in Devizes
257 reviews
0.9 mi away
Travelodge Devizes Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
The Peppermill Hotel
The Peppermill Hotel
#5 of 23 in Devizes
54 reviews
4.6 mi away
The Green Dragon
The Green Dragon
#1 of 1 in Market Lavington
72 reviews
1.1 mi away
Avalon Lodge Bed & Breakfast
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
Official Description (provided by the hotel)
The Castle Hotel, in the picturesque Wiltshire town of Devizes, is a privately run 18th Century Hotel, situated near the banks of the Kennet and Avon Canal, famous for the flight of 29 locks over the 230 foot Caen Hill. Visitors from all over the world flock to the Kennet and Avon Canal to watch or participate in the famous Devizes to Westminster Canoes Race. The Hotel is, also, a perfect location for cyclists to stop off on their journey to London or Bristol. Other areas of natural beauty and historical interest nearby include: Avebury, Stonehenge and Silbury Hill. The Castle Hotel is just metres away from the historic Wadworth's Brewery offering a number of traditional brewed ales delivered to us by dray horse and cart. (*On Thursday's you will find the dray horse and cart at The Castle Hotel where you are welcome to offer the shire horses a small treat). Devizes is close to many major towns and cities including Bristol, Swindon, Salisbury and Bath, making it an ideal base from which you can explore the surrounding area. The M4 is the nearest motorway, accessible from Hungerford at Junction 18, Chippenham at Junction 17, Swindon at Junction's 15 and 16 or Bath at Junction 14. Major roads include the A4, A303, A342 and the A361. We pride ourselves on offering great service in a relaxed friendly environment, through-out our bar, hotel and restaurant. All our facilities have recently undergone a refurbishment, which has made our bar and restaurant very popular with the locals. The 19 bedroom Hotel which has always been popular with tourist and business guests alike has had lots of additions to update this traditional Hotel. ... more   less 

Additional Information about The Castle Hotel

Address: New Park Street, Devizes SN10 1DS, England
Location: United Kingdom > England > Wiltshire > Devizes
Price Range: $83 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Castle Hotel 3*
Number of rooms: 18
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Priceline, Travelocity and Booking.com so you can book your The Castle Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Castle Hotel Devizes
The Castle Hotel Devizes, Wiltshire
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from The Castle Hotel staff and other travelers.
4 questions
Ask a question
Reading, United Kingdom

See all questions (4)

Questions? Get answers from The Castle Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose room at back”
 of 5 bubbles herbierichard, 1 week ago | Read review
“Rooms at the rear of hotel are quieter, despite the church clock.”
 of 5 bubbles IanH59, 2 weeks ago | Read review
“rooms at rear are quieter”
 of 5 bubbles stephensL2695FT, Oct 29, 2016 | Read review
“The front of the hotel is on a busy road & the back of the hotel gets the noise from the church bells but benefits from the pretty view.”
 of 5 bubbles mickt447, Oct 14, 2016 | Read review
“Await investment by owners”
 of 5 bubbles traveller9752015, Oct 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay