We loved the furniture, well equipped kitchen. The bed and the sofa-bed were very comfy. You can regulate the heating by yourself in each room. Free parking and Wi-Fi. Kindly responsive host. Loved the apartment so much! Fell in love with Jerry - dog living in the yard, always welcoming you :) We were lucky that when we arrived the receptionist was at her place, so we get the keys to the apartment quickly, rest of the times we wanted something from reception nobody was there. Other amenities like spa, pool or sauna not worked. The whole place seems like under construction and not working 100% - maybe due pandemic situation. The apartment on 3rd and a half floor getting on foot. There is no lake view from the apartment
So glad I found this gem in the heart of the Rhodope mountains!!! Bumped into Oak Residence a year ago on my way to Smolyan Lakes and for my short stay in Bulgaria I visited it 3 times. Customer service is superb, food is traditional , homemade and fresh, facilities are perfect for a quiet getaway.The resort is in the midst of an area known for its medicinal and therapeutic air which truly makes the place special.Oak Residence just hosted my family reunion and we can't be happier❤❤❤
Can't stop thinking about what a wonderful time I had in Smolyan at Oak residence. what a welcoming atmosphere. I felt like I was staying with good friends at their home. The rooms are bright well furnished and clean. The food is amazing and the service is ever so friendly. The mountains, the air, the sun light were like a therapy for body, mind and soul. I liked that I could be in the mix with people or always find secluded spots at the hotel or out in nature to recharge my inner batteries. Next time I will schedule my visit so I can go berry and mushroom gathering in the near by woods.
The hotel was decent, the breakfast was very poor, but the staff were very polite and helpful. The room was very well heated and cleaned regularly. Good place, but no noisy company in the restaurant, that is heard a lot.
The rooms are very close to the restaurant which makes the stay of the guests awful! We asked for silence but nothing changed. Then after 1:30 after midnight and many more next request they finally stopped. Wherever you choose just not there not recommend it !!!