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Villas de Palermo Hotel & Resort

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Villas de Palermo Hotel & Resort
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297 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Reviewed 4 days ago NEWvia mobile

Large spacious units, free shuttle to town, nice pool, would stay here again. Highly recommended. Bar & restaurant on premises but also full kitchen in units so can eat in too. Receptionist at front desk not the best

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Helpful?
Thank ANNA D
Reviewed 1 week ago via mobile

The villas are beautiful, spacious, comfortable and located on the hill overlooking the bay of San Juan del Sur. Ours was very well equipped for a long stay and was handed to us impeccably clean. The service however was awful - don't eat there or expect anything from staff, as guests/clients we felt we were treated as an inconvenience. In...

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Helpful?
Thank Guardabarranco92
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Guest.Thank you for your good comments about the villas. this situation is really and the quality of food you received, usually our guets have a lovely experience with our food and service, hope next time when you come change your mind...all your comments are going to be taken as a tools for improvement. Thanks...

Ottawa, Canada
Reviewed 1 week ago

we rent a house for our stay at the resort for 2 month and had a great time the pool and bar it was grate to have access to this facility on a hot days. The shuttle service to town was very appreciated. staff is very plaisent and friendly same as most people in Nicaragua Thank you Rene & Manon

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Helpful?
Thank renecorbeil2
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Thank you for your comments Mr. we hope to see you again. Greetings from the staff

Reviewed 3 weeks ago via mobile

I absolutely loved this place. Everyone was so nice and helpful. They had happy hour drinks pretty much all day. We only planned to stay 4 days but we ended up being there for a week and a half! Downside is that in every place in San Juan del sur the power goes out regularly so hopefully they'll fix that...

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Helpful?
Thank Sharlie M
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Sharlie. Thank you for the good comments. Hope to have you as our guest again. Greetings from our Staff

Reviewed 4 weeks ago

This is my third time in San Juan and I really enjoyed staying at this place! Staff was amazingly accommodating! Really helpful in coordinating travel from airport and to other cities/local beaches. Pool was lovely. Food was pretty good, we did the all inclusive, not sure about the a la carte menu. Rooms were lovely! There were some bugs but...

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Helpful?
Thank Gabriella C
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Gabriella. We are so happy that you had a wonderful time here at your house in Villas de Palermo. Our doors are wide open for you any time you want to come. Villas de Palermo say thank you.

Prince George, Canada
Reviewed 5 weeks ago via mobile

We really like the area and resort. We rented a car at the Airport in Managua and drove the 2.5 hrs to Villas de Palermo, good roads, light traffic, slow speeds, 60-90km most of the trip. Great resort, very quiet, separate units, 2 floors, 2 beds, 2 baths, 2 decks. Stayed in unit 27, short walk in, 125ft, hilly as...

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Helpful?
Thank 564,070
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear friend. Thank you for the good comments about us and ingeneral San Juan del Sur. We are so glad that have the saving spirit in order to protect the environment, (talking about the A/C) we would love to have you as our guest again. Cheers.

Reviewed February 21, 2017

This property is a series of Villas that I think might be owned by individuals and rented out and managed by the Hotel. We stayed in Villa 1, which is a short walk to the pool and restaurant. Villa 1 does not have a view of the ocean and is next to the guarded entrance, so it can be a...

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Helpful?
Thank James M
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Friend. We are so happy that you had a nice experience staying with us at Palermo, inclyuding dinner and the polaris. Best. Gaspar

Managua, Nicaragua
Reviewed February 17, 2017

Hi! Thank you for the opportunity to write a review on Villas de Palermo. I checked in Feb. 12 with my husband and some friends. We stayed in one villa, the upper part (# 43). We had a great stay with the exception that we experienced a power outage something that happened the same night we were there, which was...

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Helpful?
1Thank mirias0244
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Guest. Thank you for sharing the good experience you had with us. guys from reservations and front desk say thank you for the good comments. About the generator the manager is taking care now about that issue, as soon as the Company can we will have the problem solved. cheers. Concierge

Tamarindo, Costa Rica
Reviewed February 16, 2017

Upon arrival, I checked the price again with the staff since we were overchatged the last time. And again, they feigned ignorance of their own pricing on the website and tried to raise the rate. The rooms and bathrooms are in sad disrepair, show a lack of maintainance and poor upkeep. Pillows are tiny and lumpy, lamps broken, no ice...

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Helpful?
Thank TicaChica54
VillasdePalermo, Director de Relaciones con Clientes at Villas de Palermo Hotel & Resort, responded to this review

Dear Ticachica. Sorry for the bad experience you had in your third time coming to Villas de Palermo. I assure you next time you are going to have a nicer experience staying with us. As usual we will take care of all details in order to make your stay more comfortable. Best. Villas de Palermo

Reviewed February 15, 2017 via mobile

I enjoyed my visit, villas were beautiful and had great view. I didn't have a problem with it but there are usually ants everywhere remember you are in the tropics while you visit. The gardener there Macs went above and beyond for us. I with there was a basic spice rack or at least salt and pepper at least. There...

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Helpful?
Thank k4m4
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
The Palermo Hotel and Resort is located in San Juan del Sur, a city that bridges Costa Rica and Nicaragua on the Pacific Ocean. The hotel features 50 villas, poolside spa, flexible in-room work spaces, full-kitchens and room service, wireless broadband connectivity throughout the property, as well as both large and small, air-conditioned conference and meeting spaces. Villas are for rent by the day, week or month, as well as for sale as vacation homes. Terraza de Palermo Restaurant and Bar offer a dramatic dining experience overlooking the tropical pool and sunsets into the Pacific Ocean. Locally sourced, vegetarian, vegan, healthy and Nicaraguan meal service available. ... more   less 

Additional Information about Villas de Palermo Hotel & Resort

Address: Carreterra San Juan del Sur, km 139, San Juan del Sur 48600, Nicaragua
Location: Nicaragua > Rivas Department > San Juan del Sur
Price Range: $96 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Villas de Palermo Hotel & Resort 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Villas De Palermo Hotel And Resort
Villas De Palermo Hotel San Juan Del Sur
Villas De Palermo Hotel & Resort Nicaragua/San Juan Del Sur
Hotel Style:
#2 Spa Hotel in San Juan del Sur
#4 Family Hotel in San Juan del Sur
#4 Green Hotel in San Juan del Sur
#8 On the Beach Hotel in San Juan del Sur
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Questions & Answers

Here's what travelers have asked, with answers from Villas de Palermo Hotel & Resort staff and other travelers.
8 questions
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Questions? Get answers from Villas de Palermo Hotel & Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good view of the Sea in most unit”
 of 5 bubbles renecorbeil2, 1 week ago | Read review
“better view the higher number villa, but can be a strenuous climb”
 of 5 bubbles jamesmM2894BC, Feb 21, 2017 | Read review
“Best views are in the higher # villas (#40+), but these have the longest (hilly) walk to the restaurant/pool/entrance.”
 of 5 bubbles J2399BMryanm, Jan 14, 2017 | Read review
“Lower number villas are closer to the restaurant and pool, so noisier. Higher number villas, quieter.”
 of 5 bubbles rajar417, Jan 6, 2017 | Read review
“Villas 1 and 2 have great views of the bay and statue, and also next to the office and restaurant.”
 of 5 bubbles NickSanJuan, Jun 13, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question