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Villas de Palermo Hotel & Resort

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270 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This is my second time staying at Palermo and I love them even more now. We came on a last minute trip and they made sure we where accommodated correctly. We stayed for 3 nights and even do we where busy traveling around the beaches, my favorite time of the trip was coming back to Palermo and interacting with all... More 

Helpful?
Thank Carlos B
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review
Google Translation

Hola Carlos! muchísimas gracias por tus palabras, tus comentarios acerca del hotel y su staff, de los servicios, etc. y... More 

Gaithersburg, Maryland
Level Contributor
10 reviews
4 of 5 stars Reviewed 6 days ago NEW

Individual villas allow to stay with family comfortably and with some privacy. Nice hotel, quite, relaxing, reasonably priced. Nice views from the upstairs bedroom. Only boiling hot or cold water in the shower (go for cold) and a finicky AC system (big differences in temperature between the 2 bedrooms). Don't expect reliable WiFi either.

Helpful?
Thank Flo Jo D
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello Flo Jo D! thanks for taking the time to review the hotel. We always appreciate honest reviews/reviewers, and wanted to thank you for letting us know about things that were not working properly during your stay so that we can inmediately start working on fixing them. Would you be so kind to tell me in what Villa were you... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

I'd really liked this place. Location is great, with fantastic views and close to San Juan del Sur. The villa's are fantastic: big and comfortable, with a well equipped kitchen and two bathrooms. The hotel restaurant is quite expensive. Free shuttles to San Juan del Sur are great!

Helpful?
Thank Mareille F
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello Mareille F! We are very happy that you enjoyed your stay with us, and appreciate that you took the time to write a review... we hope to have the chance to have you visit again in the future. More 

San Jose, Costa Rica
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This is my second visit in 6 months. Our family likes this villa resort for many reasons: 2 bedroom privacy, full kitchen, hot water w/good pressure, delicious food (restaurant & room service),clean pool, and a back porch with rocking chairs, sweeping views of the mountains, beach, and statue. It's a quick ride into town(they offer shuttles all day) for great... More 

Helpful?
Thank GidgetontheGo
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello Gidgetonthego! Thank you so much for the time taken to review us. Regarding the flashlight: we are actually already getting some emergency lights that turn on when the power goes off. We do not loose power everyday, only sometimes but still we will take measurements to make our guests stay more comfortable on the occassions it happens, and we... More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

There were ants in our room, fleas in the bathroom, no broom or paper towels in the kitchen, the room didn't get serviced. The pool and the view give it some redeeming qualities. The staff was friendly but clearly the issues are beyond their decision making.

Helpful?
Thank Nicholas K
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello Nicholas! I am deeply sorry to hear that you did not enjoy your stay as much as you could have. We spray for insects with regularity, but, after all, nature always finds its way, specially when we are situated on a hill, in a tropical setting. We have never had any issues with fleas and it does not make... More 

cork
Level Contributor
100 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed July 15, 2016 via mobile

Visited for a week with husband and teenage son. The villas are fabulous- modern, clean and comfortable. You have to borrow an iron from reception if you need one, though and there are no hairdryers in the villas. Be aware that you also have to pay separately for electricity and if you use the air con, it will be very... More 

Helpful?
Thank amdev
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello! Thank you so much for your very nice review. We will definetely take into consideration your advice about putting hammocks to enjoy the view from the Villas. Regarding electricity, if you paid for it, is because you made your reservation directly with the Villa´s owner. The hotel does not charge electricity with its regular prices (RAC rates) When you... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 15, 2016

We stayed at Villas de Palermo during our visit to San Juan del Sur in Nicaragua. it was amazing! the villas are big and super clean. our village had (2) B/B and a full kitchen. they have a restaurant if you want -- we decided to eat in town. It is only about 5 minutes driving to town/beach. they have... More 

Helpful?
Thank Olga S
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello! thank you very much for your very nice review. We hope that you can come visit us again in the future. More 

Level Contributor
7 reviews
4 of 5 stars Reviewed June 28, 2016 via mobile

My BF and I have stayed at this Hotel many times and love it. We always stay at this hotel each time we visit San Juan . all was good. our stay was always pleasant , service was excellent . Staff was very friendly, polite. Pool area was great , food was good. Highly recommend

Helpful?
Thank Aiks D
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello Aiks D! thank you so much for the nice comment. I am happy that you are always satisfied with us and stay here. It is always a pleasure to be of service! More 

San Jose, Ca.
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 21, 2016 via mobile

Villas de Palermo has a beautiful pool, lovely villas and great friendly staff who are very welcoming ! The food is consistently excellent. The lamb was melt in the mouth wonderful and the fresh fish with shrimp sauce and plenty of shrimps was to die for. I found their prices to be very reasonable and even there was a fully... More 

Helpful?
Thank LaurieLev
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello there! thank you so much for the time you dedicated to write your nice review about the Hotel and us. We do appreciate it and hope to see you again in the future! More 

San Diego, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 13, 2016

We were lucky to find this place last minute since our initial place didn't work out and the staff sympathized with us and understood our situation. They were able to book us two Villas right next to the office and restaurant. We stayed in Villa 2. Complete with super AC throughout the day to cool off and a beautiful patio... More 

Helpful?
Thank NickSanJuan
VillasdePalermo, Director de Relaciones Públicas at Villas de Palermo Hotel & Resort, responded to this review

Hello Nick, We are glad your initial hotel did not work out and we got the chance to serve you. ;) I hope that when you come back we can help you enjoy your stay as much as possible. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Shuttle Bus Service
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Palermo Hotel and Resort is located in San Juan del Sur, a city that bridges Costa Rica and Nicaragua on the Pacific Ocean. The hotel features 50 villas, flexible in-room work spaces, full-kitchens and room service, wireless broadband connectivity throughout the property, as well as both large and small, air-conditioned conference and meeting spaces. Terraza de Palermo Restaurant and Bar offer a dramatic dining experience overlooking the tropical pool and sunsets into the Pacific Ocean. ... more   less 

Additional Information about Villas de Palermo Hotel & Resort

Address: Carreterra San Juan del Sur, km 139, San Juan del Sur 48600, Nicaragua
Location: Nicaragua > Rivas Department > San Juan del Sur
Price Range: $120 - $242 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Villas de Palermo Hotel & Resort 3.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Villas De Palermo Hotel And Resort
Villas De Palermo Hotel San Juan Del Sur
Villas De Palermo Hotel & Resort Nicaragua/San Juan Del Sur
Hotel Style:
#2 Spa Hotel in San Juan del Sur
#4 Family Hotel in San Juan del Sur
#6 On the Beach Hotel in San Juan del Sur
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