I took my family for lunch and to enjoy the pool - we had a great time. Excellent and welcoming service , the food was some of the best in San Juan - a great spot to enjoy the afternoon. The grounds are well maintained , but a bit of an uphill walk to get there.
We visited this restaurant a week ago! The food was absolutely amazing! I would highly recommend this place for any visitors to San Juan. We went around 3 o’clock in the afternoon enjoyed the pool had appetizers and then our dinner. And then of course the amazing sunset! Two hoots for the amazing chef for his fantastic preparation and presentation ... I think his name was Eddie!
This restaurant used to be good, with the new staff, service is very poor. Not sure if it was just a bad night for them. But obviously not very attentive to customer needs. In past years the staff, wore Pelican Eyes attire. Suspect now it’s been outsourced. No uniforms.
Music and crowd were excellent, very inviting, but the bar service was poor. Bar tenders charged wrong + overpriced, and when my friends and I tried to give feedback to the supervisor/manager in a positive tone, he was pretty much a jerk about it. Didn’t like his attitude at all, and that must definitely be the reason for the poor customer service overall. What a pity! I do not recommend celebrating NYE if they keep same staff at the bar.
This place is terrible. We stayed for 6 nights and there was no: Restaurant, pool staff, bars, or wellness area open. The internet constantly goes out. The power goes out which I get but they don't use the back up generator. There isn't even a reception area. Don't bother trying to use the phone in the room because no one answers it.the pool area was packed with old mattresses and furniture. You couldn't even sit in the area.I was looking to invest in one of these condominiums but I'm so glad I stayed here and saved my money.
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