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Hostel Surfing Donkey

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Hostel Surfing Donkey
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94 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Sault Ste. Marie, Canada
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Myself and 2 others stayed at The Surfing Donkey for 3 nights at the end of June. We really enjoyed this hostel and considered it one of the best during our week vacation in Nicaragua. You can really tell maintenance is a priority at this hostel with workers cleaning the gardens and pool and painting the walkways. This place was... More 

Helpful?
Thank 87Globalgirl
Dublin, Ireland
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 days ago NEW via mobile

I found the staff to be nice and friendly the dorm I was in was huge. Nice location walking distance from everywhere. Two criticisms though...they charge you to refill your water bottle from the large water dispenser at the reception which is totally acceptable apart from the fact I caught the caretaker filling it up from the tap beside the... More 

Helpful?
Thank Colin H
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Very, very dissapointing hostel. I got to the hostel and stayed for 2 nights. The last day, me and my 2 friends where leaving at mid day, so we went out to the local market, that is 5 minutes away, to buy some souvenirs. We were all saying in the same room, whith just another backpacker who wasn't there at... More 

Helpful?
1 Thank Simón G
The_Surfing_Donkey, Owner at Hostel Surfing Donkey, responded to this review

We're sorry to hear about your experience, losing things is never fun! Unfortunately theft happens often in large hostels, even with all the security measures we have in place to prevent them, which is why we always recommend for guests in a shared room to keep things locked up or charge them at the reception desk. Even with the cameras,... More 

Travelers are raving about these San Juan del Sur hotels

San Juan del Sur, Nicaragua
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I would not recommend staying more than one night here. First off this place is filthy! Bed bugs and fly's covering the kitchen and dorms. Secondly, every morning you will be awaken by the same loud club songs that play on repeat until 10 pm. All but one of the staff members at the front desk are rude and greedy,... More 

Helpful?
1 Thank ellitrelly
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

We had intended to stay at Surfing Donkey for two nights, in the private room number 5 with a double bed and ensuite bathroom. Went to bed around 11 and realised it was full of bed bugs. Reception was closed and the guard couldn't help us, so we had to find another accomodation after midnight which was obviously tricky. Went... More 

Helpful?
1 Thank Signe S
The_Surfing_Donkey, Owner at Hostel Surfing Donkey, responded to this review

Thank you for your feedback, and we're sorry to hear about the issue during your stay! Bed bugs, as scary as they sound, tend to be a common problem in both hotels and hostels in Central America. Even with fumigation and proper cleaning, all it takes is one guest to bring them in, then the beds need to be treated... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 1, 2016

originally booked to stay at the surfing donkey for 3 nights, on the first night my friend got absolutely covered in bed bug bites! the staff member at the desk was incredibly rude but allowed her to move beds (after a lot of convincing) on the second night, my friend and I also got bitten and had to sleep on... More 

Helpful?
2 Thank Miriam E
The_Surfing_Donkey, Owner at Hostel Surfing Donkey, responded to this review

Thank you for your feedback, and we're sorry to hear about the issue during your stay! Bed bugs, as scary as they sound, tend to be a common problem in both hotels and hostels in Central America. Even with fumigation and proper cleaning, all it takes is one guest to bring them in, then the beds need to be treated... More 

Vancouver, Canada
2 reviews
4 of 5 stars Reviewed May 29, 2016 via mobile

Stayed here 5 nights and had a great time, the pool really helps to cool you down and the staff are very friendly. Stayed in a private room which seemed to be worth the extra money for the increased security, private bathrooms and fans. Overall a great stay!

Helpful?
Thank hromses
The_Surfing_Donkey, Owner at Hostel Surfing Donkey, responded to this review

Thanks for your feedback, and we're glad to hear you enjoyed your stay! The pool is definitely a necessity in San Juan, it gets insanely hot during the daytime. Most people either spend their day surfing at the beach, or relaxing in the cool pool. We try hard to pick friendly staff to help our guests enjoy their time at... More 

Calgary, Canada
2 reviews
5 of 5 stars Reviewed May 17, 2016

Talk about combining your party with a little bit of peaceful atmosphere. If you're looking for a hostel that gives you the best of both worlds this is the place to book! Have stayed here twice now and both times met fabulous individuals and had amazing time! The staff are extremely helpful, friendly and knowledgeable about the area and things... More 

Helpful?
Thank kimberlysvincent
The_Surfing_Donkey, Owner at Hostel Surfing Donkey, responded to this review

Thanks for your feedback, we're always happy when we see return guests! Our guests and staff are what keep the hostel's atmosphere awesome, we've met some great people here. And we agree, the 4 person rooms have the privacy of a private room at dorm bed cost, with a group of 4 that's the way to go! We're glad you've... More 

2 reviews
1 of 5 stars Reviewed May 16, 2016 via mobile

We booked in here to stay 2 nights for Sunday funday and at first seemed nice. Unfortunately my friend and numerous others woke up covered in bed bug bites. We went to reception to let them know and they weren't apologetic and were straight up rude. We asked for a refund for the next night so that we could go... More 

Helpful?
Thank Stephen H
The_Surfing_Donkey, Owner at Hostel Surfing Donkey, responded to this review

Thank you for your feedback, and we're sorry to hear about the issues during your stay! Bedbugs are definitely a tricky issue faced by hostels in Nicaragua - regardless of how clean the hostel is all it takes is one guest to bring them in from anywhere! If we ever have a report, our policy is always to clear the... More 

2 reviews
5 of 5 stars Reviewed May 15, 2016

Wicked hostel with great food, drinks and staff. Internet is good throughout the whole hostel and, while the bathrooms were small, they never smelt terrible and stayed relatively clean. Showers were reasonable enough just for a quick rinse. Rooftop patio is a great spot for drinks, particularly the 2X1 mojito's. While the rooms were hot and sweaty, thats pretty hard... More 

Helpful?
Thank max m
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Surfing Donkey is the best new social hostel in San Juan del Sur, only two blocks away from the city center with a large pool, cheap bar, full kitchen, yoga, and events like group BBQs and pool parties. We balance our social activities with a strict quiet policy before 9am and after 10pm, so guests can have fun and sleep well on the new premium mattresses. ... more   less 

Additional Information about Hostel Surfing Donkey

Address: One block south of Central Park and church, San Juan del Sur, Nicaragua
Location: Nicaragua > Rivas Department > San Juan del Sur
Price Range: $19 - $34 (Based on Average Rates for a Standard Room)
Number of rooms: 11
Reservation Options:
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Also Known As:
Hostel Surfing Donkey Nicaragua/San Juan Del Sur
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