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Extended Stay America - Philadelphia - Horsham - Welsh Rd.

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Traveler (3)
Room & Suite (6)
Dining (1)
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Overview
  • Excellent40%
  • Very good22%
  • Average15%
  • Poor16%
  • Terrible7%
Travelers talk about
“sam's club”(2 reviews)
“safe area”(2 reviews)
“free wifi”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair access
2 Star Hotel
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Additional information
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (77)
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All reviewssam's clubsafe areafree wificomfortable bedoatmealnice stayrooms are cleanwalking distancewalmartphiladelphia
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1 - 5 of 76 reviews
Reviewed March 15, 2018 via mobile

The Asian and African Lady that worked there had a very bad attitude and overpriced me for staying one night I called my card in front of her and she still didn’t give me my money back . Not to mention my key wasn’t working...More

1  Thank Justice s
Response from 00esa, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded March 15, 2018

Justice, thanks for evaluating your stay. We are disheartened to read you were unhappy with our hotel policy in regard to kitchenware, and we regret the difficulties you experienced while here. This is not the level of service we generally provide, and it certainly does...More

Property's Favorite Review
Reviewed November 18, 2017 via mobile

This is my first ever review that I've written. But after the exceptional customer service that I received from Kelly, at the Horsham Extended stay, I felt compelled to not let this go unheard..Kelly, displayed all the attributes of what a good customer service representative...More

Thank Tyrone H
Response from 00esa, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded November 19, 2017

Tyrone, thank you for sharing a wonderful review of your visit to Extended Stay America. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know our team accomplished this during your...More

Reviewed March 10, 2018

We stayed 4 nights while our power was out from a snowstorm. 1 out of 4 washers broken; 5 out of 6 dryers broken; took 14 hours after snow stopped for the property to clear the sidewalks; kitchen is bare (but you can ask for...More

Thank MarkWalter
Response from 00esa, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded March 11, 2018

Mark, we are disappointed to read that we did not live up to our typical standards and are truly sorry your stay was anything less than exceptional. We hope you will consider giving us another chance to prove we are up to the task of...More

Reviewed October 18, 2017

I am a vegetarian and loved being able to cook my own food whilst on a course. Cooking facilites were basic but fine for a few days. Hotel was in walking distance of a great supermarket (Fresh Market). Hotel staff were all very friendly. Facilities...More

Review collected in partnership with Extended Stay
Thank hafrenherbs
Response from 00esa, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded October 19, 2017

Thank you for taking the time to post a nice review of Extended Stay America. We are delighted to know you were impressed not only with your well-appointed room and our convenient location, but also with the courteous service provided by our staff. Thanks again...More

Reviewed October 16, 2017 via mobile

Missing dishes, no forks, room smells of smoke, nicotine all over Lysol wipes I used to wipe everything down! Haitian girl at desk could care less, when i called down to desk about garbage from previous guest in cabinet!! Floors filthy, no carpet in rooms.More

Thank Kristen C
Response from 00esa, Manager at Extended Stay America - Philadelphia - Horsham - Welsh Rd.Responded October 17, 2017

Kristen, please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Details
Price range
$89 - $111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
$89 - $111 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveler (3)
Room & Suite (6)
Dining (1)
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Room Tips
"If you want a clean room, clean beds, clean bathroom and need a kitchen stay here!"
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"Allows pets and smoking. You'll hear occasional barking and smell smoke. I'm a smoker and dog owner..."
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"Upper floor!"
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"-Rooms on the north side are quieter -Higher floors have less noise form the A/C and the people coming in..."
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