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Quality Inn & Suites Hershey

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Traveler (53)
Room & Suite (29)
Dining (6)
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Overview
  • Excellent20%
  • Very good23%
  • Average12%
  • Poor14%
  • Terrible31%
Feb 13, 2018
“Stay for Women’s Conference”
Dec 4, 2017
“Nice clean place to stay”
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness center
2 Star Hotel
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Rooms
Jun 3Jun 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (362)
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Reviewed May 27, 2013

We called to add an extra night prior to arriving and they quoted us $99 and they charged us $129.00 come on this is a quality inn (no quality my 9 year old calls it) would not change the price still waiting on the manager...More

2  Thank SW19345
Response from ushmacpatel, General Manager at Quality Inn & Suites HersheyResponded May 29, 2013

We wish to offer our sincere apology and thank you for sharing your concerns with the hotel. Your comments help us to know what we are doing right and what we are doing wrong and how to improve. The pool complies with The Pennsylvania Department...More

Reviewed May 21, 2013

We booked this hotel through Expedia.com. Never book through Expedia! Was on the line for an hour and half with them! They messed up our reservations terribly and blamed the hotel for their mistake. We had 10 people and only one room was showing being...More

Thank Pekin17
Response from ushmacpatel, General Manager at Quality Inn & Suites HersheyResponded May 29, 2013

Thank you for sharing your comments with the hotel. They help us to know what we are doing right and what we are doing wrong and how to improve. We are glad to hear that you enjoyed your stay. We are looking forward to serving...More

Reviewed May 18, 2013

I booked this hotel through choice hotels for three nights, but I only stood for two nights. This hotel put several holds on my card doubling the entire stay. When I addressed the situation they made me call choice hotels which is their corporate, they...More

2  Thank Sandy12287
Reviewed April 30, 2013

Nice clean hotel. Nice friendly staff. Breakfast could have been better, but not bad for the price. Close to the theme park and chocolate world. Restaurants not far away but great ice cream place right across the street.

Thank awh14
Reviewed April 8, 2013

My son and I were hesitant about staying here, but they appeared to offer so much, we decided to give it a try. We should have gone with our instincts. The staff is not very friendly or helpful at all. When we got to our...More

3  Thank JuwelAnn
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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Center with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
$84 - $304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
$84 - $304 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveler (53)
Room & Suite (29)
Dining (6)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
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monica c
November 25, 2017|
AnswerShow all 3 answers
Response from TERRY_C | Reviewed this property |
Don't believe you can smoke inside. Breakfast was not good. Even the coffee wasn't refilled unless you asked. Then more had to be made. Lavatory off lobby you wouldn't want to use either.
0
Votes
jb9707
July 13, 2015|
AnswerShow all 3 answers
Response from WinstonWorldTraveler | Reviewed this property |
Though I had many issues with this hotel, I can tell you there were no bed bugs in the room I inspected. I would recommend inspecting the room you will stay in before checking in and lift the covers off the corners of the... More
0
Votes
Room Tips
"Choose another hotel."
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"do not stay here"
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