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On Thursday afternoon March 8 we observed a customer at the front desk arguing with the general manager. It was terrible. The customer had to call the POLICE to get an extra key to get back into her room. The manager appeared to have lost...More
2 Thank mj2112
Response from ushmacpatel, Front Office Manager at Quality Inn & Suites HersheyResponded 1 week ago
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We do not give room key to anyone how ask for any room. We do take a ID to make sure you are the guest for that...More
If I could give this a zero, I would. Stay away from this place as the owner/manager is a crook. He played games with our reservation, moved it to a week later than we planned without our approval and without telling us. We happened to...More
The hotel wasn’t anything fancy, but we weren’t in the room very much. Room and bathroom were clean. Staff was friendly. The beds were comfortable and breakfast was ok. I would stay there again if only for a short visit.
We were here over Thanksgiving weekend and Hershey was packed! This hotel gave us a nice place to stay without spending a fortune.
The hotel is basic, don't expect anything fancy. The beds were fine and clean. The TV had about 25 channels, but the...More
There was no good part of our experience. The building seemed to be falling down, the room was not clean (1/2 consumed water bottle in the closet and brown marks on a towel), the wallpaper was peeling away everywhere, the hot water vanished every time...More
Response from WinstonWorldTraveler | Reviewed this property |
Though I had many issues with this hotel, I can tell you there were no bed bugs in the room I inspected. I would recommend inspecting the room you will stay in before checking in and lift the covers off the corners of the... More
Though I had many issues with this hotel, I can tell you there were no bed bugs in the room I inspected. I would recommend inspecting the room you will stay in before checking in and lift the covers off the corners of the bed to inspect the mattress seams. If there are black/bloody stains in the seams, its a good indication of bed bugs. They did have mattress covers which cover the entire mattress and zip up which help prevent bed bugs from living in the mattress but I always recommend inspecting a room before staying in it as bed bugs can be a room by room issue as opposed to a hotel issue.