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Fairfield Inn & Suites Hershey Chocolate Avenue

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Fairfield Inn & Suites Hershey Chocolate Avenue
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357 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Hershey Chocolate Avenue
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Showing 354: English reviews
Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Went to Hershey to see a band at the Stadium. First time to this Fairfield Hotel. They were4 very helpful at check in. The room was very clean. Definitely worth the money. Will use them again for a Hersey visit.

Helpful?
Thank busylizzie
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Hi BusyLizzie, Glad you had a wonderful experience with us - hope you had fun at the concert as well! Hope to see you on your next adventure to Hershey! Safe Travels, Kristine Gulick Area Sales Manager More 

Raleigh, North Carolina
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a 1-day visit in Hershey and didn't want to pay the high fees of the "on property" hotel options. Found this option online, and was a little apprehensive to pay ~$200 for 1-night at a Fairfield Inn - but the location was great, ample parking, very attentive staff, super clean and comfortable room and very extensive breakfast options.... More 

Helpful?
Thank Brian C
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Thanks Brian C for the kind words! We can't wait to share this review with our staff- We're glad you selected us! We hope to he your hotel of choice next time you and your family are traveling to Hershey! Best, Kristine Gulick Area Sales Manager More 

Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

The front desk staff were super nice and welcoming. We requested a bottom floor when we had booked the room months before and they did give us one which was great! While we did not do any of the Hershey attractions, we did get a good night's rest before we hit the road again the next day. Would definitely stay... More 

Helpful?
Thank mlb5817
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Mlb5817, We strive to provide the best guest service, it's so nice to hear that our staff was able to go above and beyond- and we're so glad we were able to accommodate your first floor request. Hope to see you again for your next trip through town! Best, Kristine Gulick Area Sales Manager More 

wv
Level Contributor
33 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

As a lifetime Marriott platinum Marriott member I expect more. At check in they didn't even recognize me as a member just gave me the keys. No welcome, no thank you, could careless. Went back downstairs to buy a water and had another employee and was hoping for a different experience but guess what same attitude. No smile, no how... More 

Helpful?
Thank cynte921
Mark F, Front Office Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Thank you for taking the time to review our hotel. I sincerely apologize for the issues you had with the front desk staff. I will be addressing your comments with the people involved. As you can see from our other reviews, this is not the norm for us. My breakfast staff does write some fun and witty sayings on our... More 

Arlington Heights, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 weeks ago

The kids were completely turned off by the idea of a salt water pool but the breakfast was good. There were plenty of food options and I follow a Gluten Free diet. This breakfast was fresh and healthier than other hotels. The room was clean and the staff was very helpful. I'd recommend it to friends.

Helpful?
Thank Eileen F
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Hi Eileen, We appreciate you taking the time to review our hotel- We're so happy to offer a variety of items for breakfast, including items that are gluten-free. Thanks for the kind words about our staff and room cleanliness. We hope to see you the next time you and your family are in Hershey! Safe Travels, Kristine Gulick Area Sales... More 

Level Contributor
8 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Very welcoming! Great free breakfast buffet! Beds are very comfy and the rooms are very clean! Nice to be close to attractions but away from the hustle and bustle. Also great to have computers and a printer to help plan things to do on our honeymoon

Helpful?
Thank JillPinkLady
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Hi Jill! Congrats to the Newlyweds! Thank you for your kind review- We're glad we could host and we hope to see you on your next visit to Hershey, Pa! Warm Regards, Kristine Gulick Area Sales Manager More 

Benezette, PA
Level Contributor
113 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Upon entering the hotel, we walked into one of the most amazing lobbies I have been into. This seems strange to comment on, but I have stayed in a lot of different hotels, and this one is just beautiful. The room was equally nice, very modern and clean. In the morning we ate the complimentary breakfast, which had a great... More 

Helpful?
Thank Benezette_Jr
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Woo-hoo! These are the comments we love to read! Thank you for your compliments on our decor, breakfast and service. We hope to see you on your next visit to Hershey, Pa! Best, Kristine Gulick Area Sales Manager More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 22, 2016

Overall the place was very good.Employees very helpful and service was great.Clean as a whistle and the rooms were a good size.Breakfast was good for a complementary meal.Plenty of parking and the hotels location was convenient.One issue , the room was noisy, or perhaps the folks next to me never traveled , they yapped until after midnight.I just countered with... More 

Helpful?
Thank bigguy2016
KristineGulick, Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Thanks for your feedback, BigGuy2016! We strive to provide a superior experience while our guests stay with us- I'm so happy that you had a positive experience with our staff, cleanliness, and breakfast. I do apologize for any noise issues you experienced; for any future stays, please alert a guest service representative and we'll take action to correct that immediately.... More 

florida
Level Contributor
199 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

Affable people at the front desk. Typical Marriott room layout. A/C worked well if a bit noisy. During the summer the hotel is full of kids because of Hershey Park. The walls and floors are thin so you will hear kids running around. We pointed out that the stopper in our bath tub didn't work and the toilet seat was... More 

Helpful?
Thank hankbauer
Mark F, Front Office Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Thank you for taking time to review our hotel. I apologize for the issues you had during your stay. I have talked with the various departments to make sure it was an isolated incident. As you can see from the other reviews, we always strive to give the best possible service and value that we can. And again, I apologize... More 

Denver, Colorado
1 review
1 of 5 stars Reviewed June 21, 2016 via mobile

While the hotel was nice in appearance and location relative to the park, it has serious noise control issues. We stayed in a 3rd floor room and had people above us check in at 10:45pm. They made so much noise for over 3 hours that there was no way neither my young kids nor myself could sleep. We were exhausted... More 

Helpful?
Thank kroth5
Mark F, Front Office Manager at Fairfield Inn & Suites Hershey Chocolate Avenue, responded to this review

Thank you for taking the time to review our hotel. I apologize for the guests above you being disruptive. We do realize that it is tough arriving late after a day of traveling, but also understand that it can be even tougher on the guests that are already checked in who are trying to sleep when those travelers arrive. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Free Breakfast
  • Meeting Rooms
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Award-Winning Fairfield Inn and Suites by Marriott Hershey Chocolate Avenue opened April 2013. The hotel is located minutes from Hersheypark, Giant Center, Tanger outlets, Troeggs Brewing Company, museums and restaurants. Offering everything you need while in Hershey; spacious guest rooms, high speed internet, indoor pool, workout facility, business center and complimentary full hot American breakfast ... more   less 

Additional Information about Fairfield Inn & Suites Hershey Chocolate Avenue

Address: 651 West Areba Avenue, Hershey, PA 17033-1929
Location: United States > Pennsylvania > Hershey
Price Range: $189 - $382 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Hershey Chocolate Avenue 2.5*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#3 Romantic Hotel in Hershey
#3 Business Hotel in Hershey
#4 Family Hotel in Hershey
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