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Tru By Hilton Hershey Chocolate Avenue

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204 Hillcrest Road, Hershey, PA 17033-1659
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (43)
Room & Suite (34)
Dining (3)
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Tru By Hilton Hershey Chocolate Avenue
Updated 08/03/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 26 hotels in Hershey
Location
Cleanliness
Service
Value
Tru by Hilton Hershey Chocolate Avenue is located in the heart of Hershey, close to Hersheypark, Giant Center, and Hershey’s Chocolate World. Our minimalist guest rooms include free WiFi, hardwood-like floors, premium HDTV channels, and a rolling desk. Unwind in our lobby gaming area and cozy alcoves, and enjoy other hotel amenities like free breakfast, our interactive fitness room, and more.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Children's television networks
Children Activities (Kid / Family Friendly)
Business Center with Internet Access
Wifi
Indoor pool
Heated pool
Breakfast buffet
Highchairs available
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Telephone
Iron
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee
155Reviews2Q+A8Room tips
Traveler rating
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Popular mentions
jimhennigan614 wrote a review Apr 2021
Levittown, Pennsylvania1 contribution
Our overall stay was wonderful. Our only issue was lack of supplies in the bathroom. Both rolls of toilet paper were almost empty we had to go to the front desk to get more less than 12 hours after check in, one hand soap was completely empty and the second only had a very little soap in it and the shampoo container was also empty. The buffet was well stocked and safety precautions were fantastic, our room was very clean and the staff was extremely nice and helpful.
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Review collected in partnership with Tru by Hilton
Date of stay: April 2021
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Matt wrote a review Mar 2021
Pennsylvania103 contributions10 helpful votes
Hotel's Favorite
Went here for a hockey weekend to see the Phantoms at Giant center and decided to make it a full weekend and see the game Sunday as well since this was the first time we were allowed back to a sports game so after scouring trip advisor we chose Tru-Great choice!! Staff was super friendly. Room was very clean and more than enough space for me and my son, nice tv with YouTube and free shows. Only drawback of tv imputs were impossible to reach- I travel with a roku that I couldn’t use but the showtime and YouTube made up for that. The free 24/7 coffee is a HUGE benefit. Noise wasn’t bad overall , but my second night, I could hear the neighbors coming their room in at like 3 am, sort did wake me up, but that was quick, not a huge deal, so if your a light sleeper it seems the walls are a little thin, but that’s most hotels! . I enjoyed the squeeze shower accessories, very easy to use. Shower was quite roomy and of course clean. Beds pillows some of the best I’ve slept in at hotels, very good for price! One note the app only controls the tv, not thermostat, lights etc like some other Hilton’s not a big deal though, but wanted to point that out. Oh and breakfast was AMAZING. Good fresh pancakes and sandwiches. Great value added to stay.Hotel had snacks that weren’t outrageous for other times of day, CVS, staples and Exxon very short walk if you need more. Didn’t use pool or fitness center, but both looked clean and nice. Last thing, 5th floor views are good. I could see giant center and mountains from my room 😎 as a hockey fan it made me happy! The elevator lobby there had a great view of Hershey while you waited and I hear some rooms have views of the parks and town as well. Overall 5 stars outstanding!
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Date of stay: March 2021
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Room Tip: 5th floor for views , even if you have houses in view you’ll still be able to see something neat...
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1 Helpful vote
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Response from Stephanie Sager, Sales at Tru By Hilton Hershey Chocolate Avenue
Responded Apr 5, 2021
Dear Matt P, Thank you for your wonderful review! I apologize that you ran into some small issues but I am glad that it didn't ruin your stay with us. Hilton has made the Tru so that you have everything you need right on the TV instead of needing to use any of your devices. Quick access to Netflix, youtube, and showtime. Although I empathize because I take my roku everywhere! Also the Tru in Hershey is in phase 1 of connected rooms meaning that your phone will give you access to your hotel room, entrances, fitness center and pool ( normally, when we don't have COVID restrictions) and your TV. The next phase would be controlling of thermostats and lighting in the room! Also, I am so glad you mentioned the view. That is one of my favorite parts of the Tru- next to all the amazing restaurants in the area is the view of Downtown Hershey and HersheyPark :) I hope you think of us next time you are in the area. We would love to host again soon.
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sparkles1388 wrote a review Apr 2021
Va93 contributions49 helpful votes
Hotel was clean and staff was pleasant. Lack of storage and any additional seating would prevent me from staying longer term but from my understanding this is the case with the tru brand. I also woke with a sore back and heard quite a bit of noise but my husband slept well and felt great in the morning.
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Review collected in partnership with Tru by Hilton
Date of stay: April 2021
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Response from Stephanie Sager, Sales at Tru By Hilton Hershey Chocolate Avenue
Responded 1 week ago
Dear sparkles1388, Thank you for your feedback. I apologize that your sleep was interrupted and the hotel was not as expected. The Tru by Hilton brand is the newest in the Hilton Portfolio and offers a more modernized style of accommodations - eliminating closet space and drawers, but offering alternatives for storage throughout the room like under the bed, hooks on the wall and the bench! They replaced bottles of shampoo/soaps with bulk dispensers, etc. Its minimal and clever design allows you a unique space to relax, work, play and chew. As a brand, Tru offers a 100% commitment of satisfaction to our guests. Please contact the hotel and ask to speak with Wayne, who is the General Manager of the hotel. We would like to speak with you regarding your experience in hopes that we can earn your trust and loyalty for a future stay at a Tru property!
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baumtt600 wrote a review Apr 2021
1 contribution
Stayed here for a night in Hershey. Celebrated my wife’s birthday. Very easy check in. Receptionist was very knowledgeable and friendly. Rooms were clean and spacious. Lots of storage available. Close proximity to downtown Hershey. Walking distance. Would definitely stay again.
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Review collected in partnership with Tru by Hilton
Date of stay: April 2021
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Response from Stephanie Sager, Sales at Tru By Hilton Hershey Chocolate Avenue
Responded 3 weeks ago
Dear baumtt600, Thank you for taking the time to share your experience with us at the Tru by Hilton in Hershey! I am so happy to hear you had a great time with us. Hopefully you think of us next time you visit Hershey, we would love to host you again!
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fawnconnolly wrote a review Apr 2021
Sicklerville, New Jersey1 contribution
Could have definitely been cleaner than it was. It made me feel as if I had to clean and disinfect the room a little bit in order to feel safe. I would stay here again though because the location was convenient and everything else was fairly decent.
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Review collected in partnership with Tru by Hilton
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
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Response from Stephanie Sager, Sales at Tru By Hilton Hershey Chocolate Avenue
Responded 3 weeks ago
Dear fawnconnolly, Thank you very much for taking time to leave feedback regarding your stay. I do apologize that we fell short of cleanliness during your stay. The Tru by Hilton brand is a new brand within the Hilton portfolio, and your feedback goes a long way in ensuring we can enhance the experience of all of our guests at the hotel. Please reach out to Wayne, our General Manager and we would be happy to discuss your experience and what we can do to earn your trust to stay with us again on your next visit to Hershey!
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PRICE RANGE
$127 - $343 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaHershey
NUMBER OF ROOMS
112
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Frequently Asked Questions about Tru By Hilton Hershey Chocolate Avenue
Which popular attractions are close to Tru By Hilton Hershey Chocolate Avenue?
Nearby attractions include Escape Room Hershey (0.4 miles), The Hershey Story Museum (0.7 miles), and Hershey's Chocolate World (0.7 miles).
What are some of the property amenities at Tru By Hilton Hershey Chocolate Avenue?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Tru By Hilton Hershey Chocolate Avenue?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Tru By Hilton Hershey Chocolate Avenue?
Guests can enjoy free breakfast during their stay.
Is parking available at Tru By Hilton Hershey Chocolate Avenue?
Yes, free parking is available to guests.
What are some restaurants close to Tru By Hilton Hershey Chocolate Avenue?
Conveniently located restaurants include Fenicci's of Hershey, Phillip Arthur's Cafe, and The Chocolate Avenue Grill.
Are there opportunities to exercise at Tru By Hilton Hershey Chocolate Avenue?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Tru By Hilton Hershey Chocolate Avenue located near the city center?
Yes, it is 0.7 miles away from the center of Hershey.
Are there any historical sites close to Tru By Hilton Hershey Chocolate Avenue?
Many travelers enjoy visiting H. A. Hartman & Son Storage (8.4 miles).
Is Tru By Hilton Hershey Chocolate Avenue accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.