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Courtyard Hershey Chocolate Avenue

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515 E Chocolate Ave, Hershey, PA 17033-1325
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (69)
Dining (27)
Room & Suite (27)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Courtyard Hershey Chocolate Avenue
Updated 06/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 26 hotels in Hershey
Location
Cleanliness
Service
Value
Travelers' Choice
Discover family-friendly amenities and an ideal location near all local attractions at the Courtyard Hershey Chocolate Avenue. Our hotel is located just minutes from Hershey Park, in the vibrant downtown district of Hershey, Pennsylvania and offers complimentary on-site parking and Wi-Fi in all rooms and public area. Our spacious guest rooms and suites, feature plush bedding, a mini-fridge and HDTV. If you are feeling hungry, stop by The Bistro, our hotel restaurant. Our hotel places you near Hershey's Chocolate World, Hershey Giant Center and Hersheypark® Stadium. We know you'll enjoy your stay at the Courtyard Hershey Chocolate Avenue.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court offsite
Kids stay free
Car hire
Secured parking
Internet
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Snack bar
Vending machine
Taxi service
Business Center with Internet Access
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Desk
Housekeeping
Sofa
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Languages Spoken
English
Hotel links
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236Reviews11Q+A32Room tips
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Popular mentions
S S wrote a review Nov 2021
Washington DC, District of Columbia1 contribution
I was looking for a quick stay near DC to surprise my daughter for her 18th birthday since we had been doing a scramble of college visits. My other daughter suggested this Courtyard since she said her soccer team stay a few years ago was "better than JW." As a platinum member, I was a tad hesitant when I read the recent reviews, but I figured it was only one night. After booking online, I called the hotel to ask if I could request an upgrade and mentioned it was my daughter's birithday. I have never asked since I'm usually an online check in/mobile key person, but the points didn't allow me to book a suite. Though Ryan H made no promises, he said he'd make a note. We arrived at the hotel the following evening around 10:30pm, and Ryan was at the front desk.  He said he had been waiting for me since they had a cancellation on their extended suite (!)  He warmly welcomed us, handed my daughter a Marriott Courtyard pin and wished her a happy birthday, which she found touching.  The suite was huuugge, modern and, very well lit. But what blew her away was that there was a full cake, balloon, and card on the table when we entered the suite. There was a card from Laura M wishing my daughter a happy birthday with the note "Welcome to adulthood kiddo," which I though was a nice, personal touch. I went back down to thank Ryan again and to offer to pay for the items. He modestly and repeatedly turned down my request to pay or tip. Upon my pressing, I also learned that he had gone above and beyond by calling housekeeping in the morning to make sure they had received his note. Wow, just wow. I recognize that my experience was because I'm a platinum member and made the added effort to call. However, as someone that has stayed at hundreds of hotels across the globe, I think customer service is really what makes a stay memorable. This Courtyard is a category 5 that punches way above it's weight. Yes, there's a bit of wear, the pool looked like it could be cleaned, and I wish they had glass shower doors instead of curtains, but this is a great hotel. Ryan and Laura made my daughter's birthday weekend truly special, and I doubt if I would have gotten the same treatment at the JW in NYC (even if I was titanium and offered to pay for the cake).  The customer service shown was exemplary--it just had that little extra personal warmth that made it one of the best stays in a very long while. My second posting on TA in ten years, but I felt compelled in order to recognize Ryan, Laura, and the rest of the terrific team at Courtyard Hershey.
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Date of stay: November 2021
Location
Cleanliness
Service
Room Tip: The spacious 2 room suite is well worth the extra $100 if there are more than 2 people.
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LinL wrote a review Nov 2021
1 contribution
We are here now and getting ready to check out. Over all the hotel is clean and modern. They rooms are a nice size and appear clean at first glance. However little care was given to cleaning things like glasses (which are used and dirty) and restocking (coffee maker has one paper cup, three lids…). We requested extra blankets but only one was brought up. Second blanket never arrived and the room was chilly. Requested the blanket thru the app with no response and was advised to call the front in the future (which defeats the app function?) and even then I still was not brought the blanket. Staff appeared to have a meeting in the lobby last night and would stop talking whenever we walked through. It was a very awkward and unwelcoming interaction. If they are talking about matters people shouldn’t hear then perhaps the hotel lobby is not the best place for that. This hotel is not very quiet. Stairwell doors are propped open which creates a lot of noise for rooms close by. The hotel is on the main road and you can hear car noise as well as the train which is quite loud. Overall I would not return to this hotel. There are better options that provide more care in their service and a more welcoming atmosphere.
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Date of stay: November 2021Trip type: Traveled with family
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ilovereb wrote a review Oct 2021
Washington DC, District of Columbia99 contributions76 helpful votes
Not impressed. This hotel will only clean your room after 5 nights. Requested towels at the front desk. Nothing when we returned after about 12 hours. Since I’m “gold” I thought ordering thEM VIA THE APP MIGHT DO something. NOPE. Called from room, Asked for extra towels & Asked for extra trash bags. Young man appears with the towels and informs me they have no more trash bags. Umm, what? Send somebody to food lion, not acceptable! Pool is small and was not warm when I visited. Would not stay again for the price which I thought was a bit much.
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Date of stay: October 2021Trip type: Traveled with family
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Jenny B wrote a review Oct 2021
Pittsburgh, Pennsylvania15 contributions7 helpful votes
We are Chairman Level Marriott owners and "try" to trust the Marriott name but are continually disappointed. The Courtyard in Hershey was just another example of lack of caring. The first room they put us in had broken AC, dirty sheets, an unswept floor and a dirty bathroom. The second room was marginally cleaner - we just didn't want to look too hard. The towels were miniature size and the texture of sandpaper. If I wanted to stay and PAY for a 2 star hotel I would do so. I am sick of paying for "Marriott quality" that does not exist. Keep your level of expectation low at this location.
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Date of stay: October 2021
Value
Location
Service
Room Tip: Don't settle until you find a clean room
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PRaines wrote a review Aug 2021
Cincinnati, Ohio24 contributions7 helpful votes
+1
The people were friendly. Their room was in shambles though. Stayed in a big suite and the water damage was all over. Needs repairs very badly. Then one afternoon the repair guy walked in on us and our kids by accident (wrong floor) without knocking, and a do not disturb sign on ithe door.
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Date of stay: July 2021Trip type: Traveled with family
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PRICE RANGE
$132 - $468 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaHershey
NUMBER OF ROOMS
120
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Frequently Asked Questions about Courtyard Hershey Chocolate Avenue
Which popular attractions are close to Courtyard Hershey Chocolate Avenue?
Nearby attractions include Hershey Theatre (0.6 miles), Tanger Outlets Hershey (0.6 miles), and ZooAmerica North American Wildlife Park (0.7 miles).
What are some of the property amenities at Courtyard Hershey Chocolate Avenue?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Courtyard Hershey Chocolate Avenue?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Courtyard Hershey Chocolate Avenue?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Courtyard Hershey Chocolate Avenue?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Courtyard Hershey Chocolate Avenue?
Conveniently located restaurants include The Hershey Pantry, Devon Seafood + Steak, and Troegs Brewing Company.
Are there opportunities to exercise at Courtyard Hershey Chocolate Avenue?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Is Courtyard Hershey Chocolate Avenue located near the city center?
Yes, it is 0.7 miles away from the center of Hershey.
Are any cleaning services offered at Courtyard Hershey Chocolate Avenue?
Yes, dry cleaning and laundry service are offered to guests.
Does Courtyard Hershey Chocolate Avenue offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Are there any historical sites close to Courtyard Hershey Chocolate Avenue?
Many travelers enjoy visiting H. A. Hartman & Son Storage (9.8 miles).