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731 Welcome Lake Rd., Hawley, PA 18428-7840
COVID-19 update: See the added health and safety measures this property is taking.Read more
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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Hand sanitizer available to guests & staff
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 7 hotels in Hawley
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
This exceptional Poconos resort, nestled in a pristine mountain lake setting, is regarded as one of America's "Best All-Inclusive Family Resorts". Their traditional warm hospitality has been nurturing and embracing the spirit of spending quality time with family and friends for over fifty years. This Pocono Mountains resort provides a four-season, fun-filled, lakeside escape for your entire family with endless activities and entertainment for all kids from 2 to 92.
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Room & Suite (357)357
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Golf course
Babysitting
Wifi
Hot tub
Indoor pool
Outdoor pool
Heated pool
Restaurant
Poolside bar
Hiking
Mini golf
Skiing
Tennis court
Water park
Billiards
Darts
Entertainment staff
Evening entertainment
Fishing
Karaoke
Table tennis
Books, DVDs, music for children
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
Concierge
Gift shop
Non-smoking hotel
ATM on site
Laundry service
Self-serve laundry
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Room features
Air conditioning
Additional bathroom
Private balcony
Safe
Telephone
Kitchenette
Refrigerator
Flatscreen TV
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Lake View
1774Reviews77Q+A100Room tips
Traveler rating
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Popular mentions
Suanne L wrote a review Yesterday
Brooklyn, New York30 contributions23 helpful votes
My family visited Woodloch Pines for five days in early May to get out of town. But with two kids under the age of 5, we needed a trip that took care of cooking and cleaning and had lots of age appropriate activities. Woodloch definitely delivered. The food is all American and pretty good, and plentiful. Their bakery is top notch - breads, cakes, cookies, brownies - everything out of the oven was exceptional. The fries are addicting, the bacon is crispy. The salads were surprisingly good, fresh, and crunchy. The lake is gorgeous, making a beautiful backdrop for pictures, stargazing, and some peace. The grounds are very well kept and most everything is stroller and wheelchair friendly. (There are some steep hills though.) The staff even have two or three mini buses that make their way around campus to get you from one side to the other every 15 minutes! The activities are sure to please everyone, from the toddlers to the grandparents. My tinies liked art times with clay, chalk and bubbles, and all the craft supplies. There are THREE playgrounds, one which is brand new and has a 30 ft (enclosed) slide that my oldest mastered. The indoor playground is dark, but super challenging in a fun way that kept my oldest occupied for hours, but also kids as old as 10. The kiddie cars, bumper boats, and go carts were also huge hits. There are plenty of activities for older kids too, from paintball, rock climbing, arcades, trapshooting, kan jam, scavenger hunts. There were paddle and row boats and in a few weeks, stand up paddle boards. There's an indoor and outdoor swimming pool with splash pads, a water slide, a sauna, hot tubs, and a concession stand. There's a volleyball court, a gym for basketball, mini golf, bocce. There's also Woodloch Springs down the road for a full 18 holes. They offer two movies and a show every evening, which are appropriate for even young kids in many cases. I would love to do karaoke in a non-pandemic world. The room we had in Springbrook was large, with a walk in coatroom, two bathrooms, and a patio. The only cons to the rooms were that the floors in the bathroom are legit freezing (even with the heater timers) and the air is so dry that our hands were unhappy. The staff were great. Everyone was kind, excellent at communicating, and helpful. The staff was diverse (some families spoke Spanish and Mandarin and they got servers who were fluent for both!) All staff consistently wore masks correctly. COVID-19 PROTOCOLS: I picked Woodloch for our trip because they seemed to be taking all precautions seriously and they had plenty of space to social distance. We chose to take meals in the dining rooms and while the tables were a bit closer together than I would like, we got to be friends with our neighbors. You can take all your meals to go as well, they bag everything up nicely for a very fast pick up. I think they are also going to open up more outdoor tables in a few weeks which will be nice! Half of the activities had sign ups to ensure proper spacing (the app is pretty good) and it even counts how many people are using the pool. They do not do daily room cleaning unless you request it, which was fine by us, but I can imagine would get gross if you were eating all your meals in your room. The staff all consistently wore masks, kept space, and cleaned frequently. There are hand sanitizer stands everywhere and plenty of signage to encourage good behavior. That said, not every guest is compliant or sympathetic to social distancing or masking, and there were several occasions where I needed to move my family to avoid other people who were not wearing masks or distancing. The playgrounds, indoor and out, do not have a Woodloch staff person supervising or cleaning regularly, so when we were uncomfortable with the crowd we packed up and left. Any of the arcade spaces also are not staffed. I understand the staff have a very narrow line to walk of creating a place to relax while also creating a healthy environment, so I will not fault them for bad guest behavior. But if you're particularly nervous about coronavirus, do know that you will have to continue being vigilant because your neighbors will not be safe on your behalf. WOODLOCH APP: I recommend it. I would like the activity sheet and the daily menu to be obvious choices on the starter page (why should I have to click through three pages to find out what's for dinner?). Also the app tends to crash when you leave it on the activity page and you try to go back. The activity sign ups list shows every activity known to man, and not the activities for the current day. It would be nice to either click from the activity sheet to the sign up, or see a list of todays activities only that require sign up to minimize the guessing. The app is pretty, it is logical, and it saves you time and paper, so its definitely worth it.
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Date of stay: May 2021
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Melissa M wrote a review Aug 2020
21 contributions26 helpful votes
Hotel's Favorite
We visited Woodloch for the first time last week and liked it so much we are returning tomorrow. It is a fabulous family resort that makes things easy. The edgewater suite could perhaps benefit from a cosmetic refresh, but it is the perfect layout for families, with a beautiful lake view as an added bonus. The activities are plentiful and the app made it easy to schedule. We did all of our meals take-out to avoid indoor dining, and the system the resort set up for that was seamless. The staff were all consistently pleasant and professional, and whatever capacity limits have been set make it possible to responsibly social-distance. It is evident how thoughtful and dedicated the management is to making this a great, safe experience for guests.
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Date of stay: August 2020Trip type: Traveled with family
5 Helpful votes
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Response from Steve Kiesendahl, Owner at Woodloch Pines Resort
Responded Aug 27, 2020
WOW, we love that you decided to return for a second stay in two weeks! We're very pleased to hear that you enjoyed your first visit to Woodloch so much and found the new protocols that we've implemented to be seamless. We thank you for your feedback regarding our Edgewater Suites. We re-invest well over a million dollars each year on improvements and renovations and take great care in maintaining immaculate and comfortable accommodations for our guests. We're fortunate to have had gorgeous weather this summer, and the beauty of the takeout meals is that you can enjoy them anywhere across our 1,500+ acre property. As you noted, our staff are crucial to our success; they have done an amazing job of adapting and implementing our new policies and procedures during these challenging times. Thank you very much for your kind review, and we look forward to seeing you again in the near future!
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Jen Z wrote a review May 14
1 contribution
I'm a big fan of The Lodge at Woodloch where my husband and I often visits before we had kids. Now that we are a family of 4 and our first family trip is Woodloch Pine (The pandemic also delayed some of trip planning) We were super excited after being home for over a year about this trip. However, this experience is super disappointing. 1. We stayed on May 13th, 2021 (we were only at the resort for less than 24 hours) at approx. 5pm we were at Bumper Car Complex, my son who is only 4 years old was trying to play with the kiddie car, he accidently pressed the gas panel too hard and bumped into another empty car next to him. The staff (a lady with dark brown hair) screamed and yelled at him that made him cry. My husband had to carry him out and comforted him. The rest of night to the next day, every event/game that we attended he always asks, mommy is she going to yell at me? this staff lady totally traumatized my 4 years old and ruin our time at the resort. This behavior is unacceptable and should be serious addressed. 2. Quality of food needs to be improved-all four of us got stomach aches 3. the facility is dated 4. Covid rules were not enforced.
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Date of stay: May 2021
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Helen Walderman wrote a review May 5
Ashburn, Virginia1 contribution
Beautifully kept grounds of wooded pathways, gardens of color, a shimmering lake, landscaped to allow for so many activities. An elegant dining room with food prepared to satisfy anyone's diet and palate. Indoor and outdoor activities flor all ages. Staff who take pleasure in serving you with any request. Shops to visit with a variety of merchandise you are sure take home.
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Date of stay: April 2021
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MarylandLadyBug wrote a review May 2
Maryland35 contributions76 helpful votes
This is our third time at Woodloch. We always have a good time. We needed a break, and the secluded setting in the Poconos made it even more appealing during COVID. As always, the food was great and plentiful, and there were plenty of activities. Our only concern was the cleaning. We stayed in one of the homes, and we found hairs from the previous guest all over the carpet. There was also a ring around the tub as if it had not been cleaned. We were very concerned the house had not been cleaned properly, or at all. This was only concerning since the resort said they are taking extra cleaning measures during COVID.
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Date of stay: April 2021Trip type: Traveled with family
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Response from Brooke James, Owner at Woodloch Pines Resort
Responded 1 week ago
Thank you for your continued loyalty to Woodloch, MarylandLadyBug. While we are glad that your expectations were met in most areas during your vacation, we are very sorry to read about the cleanliness issue in your guest home. Providing immaculate accommodations has been -- and continues to be -– a trademark of the Woodloch experience since we first opened in 1958. Since reopening last June after the onset of the Covid pandemic, we have worked tirelessly to further enhance our already stringent cleaning protocols and sanitization measures. This makes it especially disheartening to read your review, which as you know from being a previous guest, is certainly an unfortunate singular exception to the rule here. Additionally, we want to be sure to note that you are always welcome to contact one of our team members with any issues you may have during your stay, and we will do everything in our power to rectify the situation. We would appreciate the opportunity to speak with you directly so that we can gather more details and ensure that the condition of this home meets our rigorous cleanliness standards and that there are no further issues moving forward. Please feel free to contact me directly at 570-685-8047. Again, we offer our deepest apologies and look forward to welcoming you back in the future to show you how we have improved and share our hospitality with you once again. On behalf of the entire Woodloch Family, Brooke James
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PRICE RANGE
$505 - $1,002 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
woodloch pines hotel hawley, woodloch pines resort, woodloch pines hawley
LOCATION
United StatesPennsylvaniaPocono Mountains RegionHawley
NUMBER OF ROOMS
160
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Frequently Asked Questions about Woodloch Pines Resort
Which popular attractions are close to Woodloch Pines Resort?
Nearby attractions include Ski Big Bear (3.4 miles), Vanderbeek Stables - Private Rides (2.1 miles), and The Loft Antiques (2.1 miles).
What are some of the property amenities at Woodloch Pines Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Woodloch Pines Resort?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Woodloch Pines Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Woodloch Pines Resort?
Yes, free parking is available to guests.
What are some restaurants close to Woodloch Pines Resort?
Conveniently located restaurants include TREE Restaurant & Bar, White Owl Tavern & Restaurant, and The Summit Restaurant.
Are there opportunities to exercise at Woodloch Pines Resort?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Woodloch Pines Resort?
Yes, laundry service and self serve laundry are offered to guests.
Does Woodloch Pines Resort offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Woodloch Pines Resort have any great views?
Yes, guests often enjoy the lake view available here.
Is Woodloch Pines Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.