Our room was very clean. Throughout our stay the staff was carefully and tactfully cleaning and maintaining the hotel and conference center. My family had a great stay and look forward to visiting again! I actually left something in our room after checking out and leaving the hotel, but the hotel staff was super helpful to get the item back to my family. Very grateful!
Many families are itching for a vacation but are also apprehensive because of safety and health precautions. Rest assured, this hotel lived up to all expectations with its cleanliness and safety measures. According to Best Western, all rooms are cleaned with hospital grade products and left vacant for 24-48 hrs before next booking. It smelt and felt clean and the beds are so comfy. The family suite gives the perfect amount of room. Peter (GM) and team were always out asking guests about their stay. Elka at O'Reilly's was ready to serve you for breakfast. AND your only 10 mi away from Hershey park and other great attractions. Highly recommend
As many others have experienced, COVID has had a huge impact on hotels. We've had plenty of stays at various properties, Best Western or other that have had cleanliness concerns or where staffing was so reduced that rooms weren't ready until way past check-in time etc. What a breath of fresh air literally and figuratively The Central was. During our 3 night stay we didn't have a single issue or concern related to the hotel. The Lobby is very attractive and made for a nice quiet place to play games. Our room was at the end of the hallways which made for a bit of a walk to the lobby but was worth it for peace and quiet. The WiFi did everything I needed it to with great performance. Housekeeping did a great job at delivering a spotless room when we checked in and a freshened room every day of our stay. The on-site dining was satisfactory with great service and quality, but in my opinion, somewhat bland food. Being a Premier, this is one of Best Western's most full-featured properties. All my BW Premier experiences have been stellar and I always hope to find one nearby when I'm booking travel.…
The rooms smelt horrible - like a smoker was just in there. The halls smelt of marijuana. The toilet was never clean. Really high hopes, really bad experience. I won’t be staying here again in the future.
Stopped here on our way back from Florida. Pet friendly, this is one of the best we've found on our trips south from New Hampshire. Roomy and very comfortable, we highly recommend it. O'Reilly's Irish Pub had an early bird (7-9) breakfast special that for us was perfect. Their St. Patrick's Pot Roast was more than enough for 2 to split. We don't however, recommend the Bacon Bread Pudding.
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