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Holiday Inn Express Harrisburg East

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Holiday Inn Express Harrisburg East
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312 Reviews from our TripAdvisor Community

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Showing 309: English reviews
Potomac Falls, Virginia
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The staff was very friendly but the hotel needs a little elbow grease to get it looking clean again. Our room had wall dust hangings and a stained towel was hung up on the towel bar. Everything just felt like it can use a good cleaning. Aside from that, the bed was comfortable, the room was a good size and... More 

Helpful?
Thank jkk918
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

jkk918 I would like to apologize for not meeting your expectations. I have reviewed this review with our housekeeping staff. We hope you can give us another chance to meet your expectations the next time your in the area More 

Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

The location was clean and the staff was very friendly. The gentlemen working the breakfast buffet was outstanding, and he tried his best to meet everyone's needs. The humidity in the rooms was high, but the rooms had no odor, which was better than my recent stay at another local hotel.

Helpful?
Thank Ragarver
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Ragarver Thank you for your review. The location was clean and the staff was very friendly and better than my recent stay at another local hotel. We hope to see you again in your next visit in the area More 

Easton, Pennsylvania
Level Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Typical Holiday Inn with clean lobby, rooms, and decent breakfast selection. Beds were comfortable and the AC worked well. They ran out of cribs so I would recommend you call the hotel early to reserve one. Single elevator which was painfully slow so plan ahead if you're on a higher floor.

Helpful?
Thank rxp188
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

rxp188 Thank you for taking the time to review the Holiday Inn Express Harrisburg East. I'm glad that we met your expectations when it came to clean lobby, rooms, and decent breakfast selection. Beds were comfortable and the AC worked well. We hope to see you soon More 

Spring Arbor, Michigan
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Yes, this is a Holiday Inn Express, but it's a higher-priced model due to its proximity to Hershey attractions as well as the state capital. At least the front desk staff were friendly and very helpful and our rooms were clean. Another kudo was for the a/c system which was very quiet and had a fan which would run all... More 

Helpful?
Thank Benchwarmer
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Benchwarmer, I am pleased to hear that you did like some of the things the hotel had to offer as in the staff, and ac. I do apologize for some of the not functioning equipment as we have purchased new ones and are awaiting the delivery to be able to satisfy all the issues that we have not met your... More 

New York City, New York
Level Contributor
64 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Extremely rare to find such a wonderful staff and was truly looking forward to an extended stay...then I went to my room. This hotel needs to be entirely renovated in the fashion of Hotel Rescue. You cannot fault the attempt by the housekeeping or management staff it is the matter of a massive renovation that needs to take place. I... More 

Helpful?
Thank Rich G
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Rich G I am glad that you appreciated our staff. We will be starting renovations next month, and we can't wait till they are completed and for you to come back and enjoy the hotel More 

2 reviews
5 of 5 stars Reviewed July 19, 2016

We had a great experience visiting this hotel. I was blown away by how sweet and accommodating Christine was. I brought my little dog with me. The front desk person even gave him a treat. I would definitely stay there again!

Helpful?
Thank Roseanna A
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Dear Super Friendly Staff, Thank you for your kind words on our staff. We do above and beyond and want you to feel like our hotel is home! We are pet friendly and must "treat" all of our guest(s) included the four legged ones. We look forward to seeing you again while in the Harrisburg/Hershey area. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 17, 2016 via mobile

Hotel needs some updating . Although adequate to sleep over for one night, the carpeting seemed like it needed some refreshing . The security door on the right side of the hotel didn't lock. Felt a little uneasy about having strangers enter the building after hours. Surprisingly, my wife got into the shower in the morning, AND THERE WAS NO... More 

Helpful?
1 Thank Steve R
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Dear HIE Harrisburg East, We strive for 100% guest satisfaction and in your case we have not done so. I want to apologize on behalf of our entire team here at The Holiday Inn Express Harrisburg East for not meeting nor exceeding your expectations. We value your feedback and will be sharing your response with all of our departments. We... More 

2 reviews
4 of 5 stars Reviewed July 14, 2016 via mobile

we found this hotel because they allow pets but we stayed because the customer service. Brittany the front desk clerk was great on the phone we must have called 3 times because there was a huge accident and we were stuck in Scranton for like 2 extra hours.

Helpful?
Thank Robert O
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Robert O We definitely can't agree with you more that Brittany is great and you enjoyed her hospitality. We hope your pet enjoyed it as well. More 

New York City
Level Contributor
155 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed July 8, 2016

The holiday inn was friendly and convenient to many stores and restaurants. The offer a complimentary washer and dryer. The free breakfast was decent enough. Offered free wifi and the parking lot always had a spot no matter what time you came back. About 10-15 ride to Hershey Park and 40 minute drive from Dutch wonderland. The room was a... More 

Helpful?
Thank Art800
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

Art800 Thank you for taking the time to review the Holiday Inn Express Harrisburg East. The ammenities we offer and our location we are glad to hear that you enjoyed More 

Leesburg, Virginia
Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 6, 2016 via mobile

I thought for the price, the hotel was quite nice. Our rooms were updated recently I thought. Things were clean. Had a nice eating area in the center of the hotel. The staff was very nice. Nice location near the interstate. There's a Panera close by also.

Helpful?
Thank 4KidsLuvTravel
MicheleSchultheis, General Manager at Holiday Inn Express Harrisburg East, responded to this review

4KidsLuvTravel Thank you for choosing our hotel for your stay. We are pleased that you were able to enjoy breakfast, along with our easy and convenient location. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Express Harrisburg East is perfect for both business and leisure travelers with easy access to the Pennsylvania Turnpike, I-83, I-283, and I-78. Nestled among major corporations such as Phoenix, Contact, Tyco, Highmark Blue Shield, UPS, Pepsi and Sysco, the Holiday Inn Express Harrisburg East is conveniently located 5 miles from the Pennsylvania State Capital and just 4 miles from downtown Harrisburg. It is easy to plan a family fun day in Historic Gettysburg, beautiful Lancaster or charming Pennsylvania Dutch Country. Make a sweet ending by visiting Hershey Park. The Holiday Inn Express Harrisburg East is also close to Harrisburg International Airport (12 miles), the National Civil War Museum, the GIANT Center sports venue and Carlisle Events. Complete your day with all the comforts of this Harrisburg hotel while enjoying your favorite snack and drink from the hotel s market. Surf the Internet free with wireless access. All our guest rooms are fully equipped with plenty of work space to spread out and make your trip a success. Every day starts out complimentary with the Express Start breakfast. We look forward to you experiencing a warm welcome to our new Holiday Inn Express Harrisburg East. See you soon! ... more   less 

Additional Information about Holiday Inn Express Harrisburg East

Address: 4021 Union Deposit Rd, Harrisburg, PA 17109-5925
Location: United States > Pennsylvania > Harrisburg
Price Range: $122 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Harrisburg East 2.5*
Number of rooms: 115
Reservation Options:
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Also Known As:
Holiday Inn Express Harrisburg East Hotel Harrisburg
Holiday Inn Harrisburg
Comfort Inn Harrisburg
Harrisburg Holiday Inn
Hotel Style:
#17 Business Hotel in Harrisburg
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