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Hilton Garden Inn Harrisburg East

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3943 TecPort Drive, Harrisburg, PA 17111
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1 room 1 adult
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Hilton Garden Inn Harrisburg East
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475 Reviews from our TripAdvisor Community

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Stony Brook, United States
1 review
5 of 5 stars Reviewed 1 week ago

Great hotel. Clean, bright. Cookies in the lobby in the evening, along with water. Staff is very polite and friendly. I stayed in late January. Hotel was quiet and peaceful. This is the second time I have stayed at this hotel.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jennifer S
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Jennifer S, Thank you for taking the time to review our hotel and for the wonderful comments about how friendly and polite our staff are. We pride ourselves on providing the best experience for you while you stay with us. Thank you for making us your go to hotel while you are in the Harrisburg Hershey area. We look... More 

Boston, United States
1 review
4 of 5 stars Reviewed 1 week ago

Excellent Staff; Very Good Customer Service; Offered me Free Shuttle Service to Airport. Very neat and clean with professional look. Nice swinging pool and exercise room. Very good food and excellent Breakfast choices. Hotel offered free use of Business Center services. I very enjoyed stay and positively recommend with very good rating.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Suresh D
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Suresh D, Thank you for taking the time to review our hotel and for the wonderful comments. We are very happy to hear that you received wonderful customer service from all of our staff, that you enjoyed the numerous breakfast options, as well as the swimming pool and fitness center. We hope that when you return to the Harrisburg... More 

San Clemente, California
Level Contributor
128 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was supposed to fly out of MDT on a Friday, but was snowed-in for four days. As such, I spent a very long weekend at this property, and it was great. Much of the staff was camped-out too, as they could not drive in/out either. Troy has a great team; Charles, Helen, Nyishia, Janele and Chef Sheldon made the... More 

Helpful?
Thank AngusPodgorny1960
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear AngusPodgorny1960, Thank you for the recent review and awesome comments on your stay during the blizzard. We are beyond thrilled to hear such great reviews of our staff and how pleasant they made your stay while everyone was snowed in. We are looking forward to your next stay when you are in the Harrisburg Hershey area. More 

Level Contributor
178 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I must say that Hilton Garden Inn's are probably one of my least favorite Hilton Hotels. I think they are overpriced for what they offer (basic rooms, no free breakfast even for Diamond Members (unless you decline the bonus points) and usually a very mediocre restaurant with high prices). That being said I rated this Hilton Garden Inn and left... More 

Helpful?
Thank Tampachris25
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Tampachris25, Thank you for your recent review, as well as the kind comments about the cleanliness and the friendliness of our staff. We are very happy to hear that you found our hotel above average. We want to apologize for the room service experience that you encountered. If there is anything we can do to make it right for... More 

Harrisburg, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

Extra kudos to Helen, who assisted us during breakfast hours on the weekend. Helen remembered us from a previous stay, and was friendly and attentive. She went above and beyond to attend to our every need. We look forward to staying again, just to say hello to Helen!

Helpful?
Thank Stacylyn1969
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Stacylyn1969, Thank you for your recent review and wonderful compliments to our breakfast attendant, Helen. We are very happy that you were able to experience the kind of service that Helen provides to our guests. She is a great asset to our team. We hope you return to stay with us soon. More 

Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This is a home away from home. The rooms are clean, the staff is friendly, and the commons areas, including the pool and gym are pristene. My room was conucive for after hours work as the facility is quiet, not to mention the Keurig coffee maker--a nice touch. Al in all, I would rate it as a must stay!

Helpful?
Thank Brian M
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Brian M, Thank you for taking the time to review our hotel, as well as the wonderful comments and rating. We are very happy that you found your room clean, our staff friendly, and the common areas, pool and gym in wonderful shape. We are happy that you enjoyed your stay with us and hope that you return soon. More 

McAdoo, Pennsylvania
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am a clean freak when it comes to hotels. I've stayed at a lot of Hilton garden inns. This one by far is the cleanest. As soon as you walk into the lobby you can see and smell the clean. The fireplace and Christmas tree was a nice touch. The room had the same fresh look and smell. As... More 

Helpful?
Thank BOBH500
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear BOBH500, Thank you for taking the time to review our hotel and for the wonderful comments. We pride ourselves in the cleanliness of our hotel, and we are very happy that our guests notice. We are happy that you found not only the lobby fresh and clean, but also your room. We hope that when you return to the... More 

Philadelphia, United States
1 review
5 of 5 stars Reviewed January 3, 2016

My family and I had a great time during our stay over the Christmas Holiday. This hotel is close to Hershey Park, a really nice Mall with a movie theatre. Tons of dine-in and take-out restaurants. The hotel staff was very nice. The best folks work in the restaurant. They were soo helpful and friendly. The food was great as... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ameerah M
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Ameerah M, Thank you for taking the time to review our hotel and for the wonderful review and rating. We are very happy to hear that you and your family had a delightful stay over the Christmas holiday and that the staff was very friendly and accommodating. We hope that when you and your family return to the area,... More 

Chester, UK
Level Contributor
92 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed December 24, 2015 via mobile

An excellent location for the airport, being a short shuttle drive away. The hotel itself provides a half hourly service. Reception was welcoming and helpful and the bedrooms were as you would expect in any Hilton brand hotel. Its location on the edge of a retail park meant that there were a number of restaurants and other amenities at a... More 

Helpful?
Thank DCDP
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear DCDP, Thank you for taking the time to review our hotel. We are very happy that you found our hotel welcoming, but our location convenient to the airport and the restaurants in the immediate area. We are glad that you enjoyed your breakfast and found many options. We hope that you will stay with us again when you return... More 

Seabrook, New Hampshire, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 21, 2015 via mobile

I travel a lot with my husband for business and stay at Hiltons quite frequently. The Good: Beautiful lobby, near the mall, good beds. The Bad: unprofessional Front Desk, bathtub and shower. On our way home from Florida to Massachusetts and decided to stop in Harrisburg for the night. While getting out of the car heard other guests complaining about... More 

Helpful?
Thank Susan S
Lois H, Sales Assistant at Hilton Garden Inn Harrisburg East, responded to this review

Dear Susan S, First and foremost, thank you for taking the time to review our hotel. We sincerely apologize that you did not receive the customer service we hold ourselves to while you and your husband stayed with us. Thank you for bringing these issues to our attention, so that we may address them. If you would like to discuss... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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