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Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey)

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Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey)
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488 Reviews from our TripAdvisor Community

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Showing 485: English reviews
Turnersville, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

Not a good experience. No coffee and very empty food bar at breakfast. Housekeeping barged into our room as I was getting out of the shower, 2 hours before check out time. Only clothes dryer on site not working so we didn't have the option to swim the night before our Hersey Park trip since we needed to pack dry... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Karen G
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you... More 

New York
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Friendly staff, clean and updated rooms, coffee, fruit, cookie refreshments in lobby. Breakfast area needs to be cleaner- including trays food is served in as well as counter and utensils. If there can be more attention to this, It would increase the over-all stay.

Helpful?
1 Thank queensboy
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Thank you for your kind comments and review regarding our high standards of cleanliness and hospitality. We can't thank you enough for sharing the ways that we were able to impress you and the ways that we can continue to improve upon our service . We also appreciate your suggestions for how we can continue to improve and we hope... More 

Amsterdam, United States
1 review
4 of 5 stars Reviewed 2 weeks ago

After driving 525 miles on our way home after a vacation we sought a place to rest to refresh and continue our trip home the next day. We were pleasantly surprised at the courteous, quiet Hotel. We were comfortable and slept well. A good memory and our final hotel stay of the many we stayed in during our vacation. A... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank Joel R
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Thank you for taking the time to let us know how you enjoyed your stay with us! We seek to give each guest a very comfortable and accommodating experience and we are thrilled to hear of our success in this ambition. We are very happy to learn that your stay was so peaceful, and we hope to see you again... More 

Boston, Massachusetts
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We arrived to find that the hotel did not have one out of two of our reservation. Even with an email print out of the confirmation they proceeded to say we canceled it. We were able to book a room (which we booked for 3 nights at the front desk). On the second day there we found the room bill... More 

Helpful?
Thank sjoy996
CIS_Harrisburg_NE, Guest Relations Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

Thank you for reporting this incident you had in the hotel. We are already making reports about this so the management will be informed by this news. We are very sorry about your disappointment but rest assured, your concerns will be highly appreciated to better our services to our dear customers. We hope you can consider us again after the... More 

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

The room was nice and very roomy BUT housekeeping never made the bed nor brought in clean towels. We were there for 2 nights. Breakfast was okay. When trying to check out we waited ~10 minutes for someone to come to the front desk to check us out.

Helpful?
1 Thank Lisa K
CIS_Harrisburg_NE, General Manager at Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey), responded to this review

At the Country Inn and Suites Harrisburg Northeast, we take great pleasure in ensuring that our valued guests enjoy an experience that is caring, consistent and comfortable. I regret that you were disappointed with your service during your stay. I assure you that we will address this issue with our team and take the corrective action to ensure the exceptional... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey)

Address: 8000 Jonestown Rd, Harrisburg, PA 17112
Location: United States > Pennsylvania > Harrisburg
Price Range: $102 - $215 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Harrisburg Northeast (Hershey) 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson Harrisburg Northeast (Hershey) Hotel Harrisburg
Country Inn And Suites By Carlson Harrisburg Northeast (Hershey)
Country Inn Harrisburg Ne
Harrisburg Country Inn
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