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Candlewood Suites Harrisburg

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Candlewood Suites Harrisburg
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288 Reviews from our TripAdvisor Community

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Showing 288: English reviews
New Salem, Pennsylvania
Reviewed 3 days ago NEW

The room was beautiful, I loved the kitchen, it made things alot easier for me to cook while I was there since were there for several days.Loved the laundry facility. The staff was amazing, so friendly and helpful any time I asked. The front desk clerk, Nakiya is a true asset to the hotel. She was always smiling and laughing...

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Helpful?
Thank decarlofarm
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your kind comments on tripadvisor decarlofarm! We will share this with the staff and we are thrilled we not only met your expectations but exceeded them as well. Please do consider us when you have your next visit to Harrisburg and thank you for your business!

Harrisburg, Pennsylvania
Reviewed 2 weeks ago

We as a family always book a hotel in our area that has an indoor pool so that the children have something to do and honestly it makes them sleepy! This year we choose this hotel big rooms indoor pool even if it was small indoor pool they also had a hot tub for the adults to enjoy. Our group...

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Helpful?
Thank Dawn K
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

We appreciate your comments on tripadvisor Dawn K. We are sorry you were so dissapointed with your stay with us. I have shared all your comments with our staff and we will continue to train and coach everyone on our staff. Please give us an opportunity to restore your confidence in the brand and try other IHG p hotels in...

Reviewed 2 weeks ago via mobile

Worst  hotel to ever take a FAMILY to , on December 31 my family always spends new years eve together with the children. This year we book the candlwood . What a MISTAKE. This hotel has big problems with families,  and children. The problems for us began at the time of check in.. running our credit  cards several times front...

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Helpful?
Thank Tiffanie G
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your comments on Tripadvisor Tiffanie G. We are very sorry you were so disapointed with your stay with us. Hopefully, we can restore your confidence in all IHG hotels in the industry. When booking rooms in the future for a large number of rooms ask for an area of the hotel that could be secluded. Our property...

wv4x4
Reviewed 2 weeks ago via mobile

Checked in and received a room key for an already occupied room. Front desk seemed very unpleasant and disorganized. My biggest complaint was the 5-10 degree swing in the HVAC while sleeping. One minute you were comfortably sleeping, the next your sweating and kicking the covers off.

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Helpful?
1Thank John S
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your comments Sleepless in Harrisburg. We will verify the HVAC is working and will check all the vents in the room. Please give us an opportunity to restore your confidence in our hotel the next time you are in the Harrisburg area. We appreciate your business John S. Happy New Year!

Reviewed 2 weeks ago via mobile

No ice machines at all. There is a full fridge w icemaaker but they are off until you turn it on so barely any Ice at all first night. No towels at pool and lazy employees. Front desk also made a mistake and called our room around midnight but realized it was a mistake. It woke my 2 yr old...

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Helpful?
1Thank Dan H
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your comments Dan H. I will share your comments with the staff & use this for training examples. I am so sorry you were woken by a phone call, that can be so disturbing. Please give us an opportunity to restore your confidence in our property and try us again on your next trip to Harrisburg. Thank...

Canada
Reviewed 3 weeks ago via mobile

This location is very convenient to the highway and about 20 min. drive from Hershey Park. Not part of busier Harrisburg traffic, which is nice. Friendly and helpful staff. Really nice to have kitchen suite including full fridge, toaster, microwave and dishwasher. Additional items available from lending area, which is a clever idea. Free parking close to either front or...

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Helpful?
Thank KiwiFan14
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your review KiwiFan14. We appreciate your comments and your business! I will share the comments with the staff and use this for training examples and to alert them to areas they may be missing. We hope you will stay with us on your next visit to Harrisburg! Happy New Year!

Reviewed 4 weeks ago via mobile

This was our first time staying at a Candlewood suite. We would certainly use them again when needed. They are dog friendly. Clean and convenient with a very friendly desk staff. I look forward to our next stay

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Helpful?
Thank Hilary B
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your comments Hilary B! We appreciate your business and your positive input. I will share this review with the staff. Happy Holidays and come see us again during your next visit to Harrisburg, PA!

Adelphi, Maryland
Reviewed December 5, 2016

The hotel was clean, including the room. The pool and hot tub was wonderful! Everyone was truly helpful and pleasant to deal with. They gave us excellent directions to local restaurants and stores in the area. I would recommend this hotel location to all.

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Helpful?
Thank dacmelito
Robbie H, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your review dacmelito on tripadvisor. We appreciate your positive comments and I will share this with our staff. Please consider our hotel when you a visit to Harrisburg in the future. Thank you for your business!~

Nanticoke, Pennsylvania
Reviewed November 19, 2016

We were in Harrisburg for a conference and had the pleasure of a 2 night stay --great location, nice amenities, and super clean. Sam at the front desk was helpful and pleasant. Would definitely stay there again.

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Helpful?
Thank 56vicki
Ginny S, Guest Relations Manager at Candlewood Suites Harrisburg, responded to this review

We appreciate your positive comments on tripadvisor 56vicki. Please consider Candlewood Suites on your next visit to Harrisburg and thank you for your business!

Pleasant Gap, United Kingdom
Reviewed November 15, 2016 via mobile

I checked in early with a very helpful and attentive staff. My room was clean and I enjoyed being able to open the window to let in some fresh fall air! The room has hooks strategically placed, which is amazing to me. A lot of hotels do not have enough hooks for bags. The bed and pillows are fairly comfortable...

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Helpful?
Thank Lindsay S
Ginny S, Public Relations Manager at Candlewood Suites Harrisburg, responded to this review

Thank you for your very positive comments on tripadvisor LindsayS. I will share your review with the staff. We appreciate that you were pleased with the hotel and the set up of your room. Please consider Candlewood Suites next visit to HARRISBURG and thank you for your business!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Candlewood Suites Harrisburg, where comfort and guest satisfaction are our primary goals. We are conveniently located off Interstate 81 just minutes from Hershey Park and Hershey's Chocolate World as well as the Hollywood Casino at Penn National Race Track. A short drive to the south is downtown Harrisburg and our quiet suburban property is within 2 miles of multiple restaurants and shopping centers, and is an easy drive to PA Dutch country. Our all suite extended stay hotel is built for comfort. Our rooms are the ultimate suites for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your extra large executive desk with high-speed Internet and speaker phone. Relax in the overstuffed recliner while you enjoy the CD and DVD Player. Borrow your favorite movie or CD from our lending library. Work off some stress in our 24 hour fitness center, relax in our indoor heated pool & spa and take advantage of the complimentary laundry facility. You can purchase meals, snacks and sundry items at value prices at the Candlewood Cupboard. ... more   less 

Additional Information about Candlewood Suites Harrisburg

Address: 504 N Mountain Rd, Harrisburg, PA 17112
Location: United States > Pennsylvania > Harrisburg
Price Range: $76 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Harrisburg 2.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Travelocity, Hotels.com, TripOnline SA, Expedia and HotelsforEveryone so you can book your Candlewood Suites Harrisburg reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Harrisburg Hotel Harrisburg
Hotel Style:
#16 Business Hotel in Harrisburg
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Questions & Answers

Here's what travelers have asked, with answers from Candlewood Suites Harrisburg staff and other travelers.
5 questions
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Brisbane, Australia
Lancaster County, Pennsylvania
10 months ago
Enfield, Connecticut
over a year ago
over a year ago

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Questions? Get answers from Candlewood Suites Harrisburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a first floor room if you plan on walking in the room”
 of 5 bubbles dawnk691, 2 weeks ago | Read review
“Join the IHG rewards program for much better room rates!”
 of 5 bubbles Traveler2874, Oct 31, 2016 | Read review
“Rude staff”
 of 5 bubbles nottien, Oct 18, 2016 | Read review
“Just know that there is no breakfast but there are fast food places nearby.”
 of 5 bubbles mooselymaine, Jun 15, 2016 | Read review
“Only need to buy food to make the stay complete!”
 of 5 bubbles ACB93, Sep 16, 2015 | Read review
5 of 5
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