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Crowne Plaza Harrisburg-Hershey

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Crowne Plaza Harrisburg-Hershey
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527 Reviews from our TripAdvisor Community

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Showing 520: English reviews
Phoenix, New York
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

On our way to Williamsburg Virginia we decided to stop about halfway in Harrisburg Pennsylvania we searched and found The Crowne Plaza the price was fantastic at $119 a night. And the parking is valet only and was $20 for the night and the staff was very accommodating Anne pleasant. The room was clean and very modern at this price... More 

Helpful?
Thank Nick K
Hagerstown, Maryland
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

It is nice, fairly quiet, and had good service from the staff. They are very willing to help you with everything. My husband had forgot to pack his razor, and we were in the tiny gift shop looking for one to buy, and the people at the front desk heard us saying "there aren't any". So they gave us two... More 

Helpful?
Thank photosnatchers
IHGService, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear photosnatchers, Thank you for your feedback and for choosing to stay at our property for your travel needs. I am happy you liked our quiet hotel, clean room and helpful staff. However, I apologize if your experience with us was not completely satisfactory due to the ceiling condition. We appreciate our guest’s comments as they are the most important... More 

A TripAdvisor Member
3 of 5 stars Reviewed 3 weeks ago via mobile

I thought based on the name and rating, this will be a med high class hotel. It was nice but Nothing special. Room was clean but small. The breakfast bar was ok but not too many choices. It's located in the business district, so the streets were empty on a weekend. The bridges nearby were a beautiful sight.

Helpful?
Thank A TripAdvisor Member
IHGService, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Valued Guest, Thank you for taking the time to convey your comments regarding your recent experience with your stay. It is wonderful to know that the cleanliness of the room received is at par. However, it is regrettable if you found the room small and the breakfast selection fell short of your expectations. Your satisfaction is important to us... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

It's beautiful and the people are so nice and it's Great service I love it It was very fancy and I had a lot of fun. The pool was so pretty and I loved that the room the pool was in had heat so u wouldn't be cold.the elevators are Gorgeous and so far the nicest people

Helpful?
1 Thank Isabella I
Nj
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The only parking they offer is the valet parking. The cost is $20. That was a bit off putting. I did not notice the public parking lot across the street until the next day. I did not check the costs. Check in was ok. The hotel is ok, small. I have stayed at a dozen or more Crowns and this... More 

Helpful?
Thank Magicmanraw
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Magicmanraw, Thank you for your detailed review. Our team appreciates all feedback, as it is valuable in providing the highest level of service our valuable guests deserve. Our department heads will take all of your comments back to their staff to help aid in improving and enhancing our service. We are currently under renovation throughout the hotel and are... More 

New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This hotel is alright. It's clean but is getting pretty old so needs some refurbishment. Service is very good and friendly. The price I received from a third party guessing site was reasonable but parking is expensive. Air conditioning worked very well. Bathroom was very nice but small. Pool is old so it has a nice deep area 9 ft.... More 

Helpful?
Thank Thechidz1
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Thechidz1, Thank you for choosing our Crowne Plaza Harrisburg/Hershey for your recent stay. I am pleased our team provided you with a good and friendly stay. We are currently under renovation, so refurbishment is on it's way. We are excited for the completion of our project, so that our guests can enjoy our new updated look. Again, thank you... More 

Littleton, CO
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 weeks ago

Spent the weekend at this hotel (checked in Fri, 8/19/16). Although dated, and in the middle of renovations, it was a a good selection. The front desk customer service was exceptional!! I was traveling with my 95 year old mother. She uses a walker, but for longer distances/outings, I push her in a transport chair. My reservation (booked online via... More 

Helpful?
1 Thank John-in-Colorado
Fonda, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were only there for the weekend but everyone (and I mean everyone) was friendly and very welcoming. Even though we arrived later at night the restaurant was open and the food was very good. I have a special dietary need and the manager had the chef come out to our table to discuss it and my options. We ate... More 

Helpful?
1 Thank SStock1967
Thiensville, Wisconsin
Level Contributor
4 reviews
3 hotel reviews
1 of 5 stars Reviewed August 22, 2016

had to cancel after reserve was done a month ago. One of my kids had to have surgery and we couldn't go. Manager told me that I'll loose the 3 nights. I was excepting to loose only one , but I realized that's one way to make money easy.

Helpful?
Thank lhuck67
Toni R, Guest Relations Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, I would like to apologize for your dissatisfaction with your reservation and being unable to cancel. Being unsure of the actual name on the reservation and I can't be confident in my reply, but given the details that you were unable to cancel, I am thinking it may have been a pre paid third party reservation that has... More 

1 review
1 of 5 stars Reviewed August 18, 2016

I been traveling all over the country for the past 15 years for business. This hotel ranks second to the last. Ironically, the worst place I stayed at was also in Pennsylvania. They low ball the rate and then forces you to "valet" park your car for $20 a night. This is Harrisburg. NOT San Francisco. One of the smallest... More 

Helpful?
Thank Jun L
Toni R, Manager at Crowne Plaza Harrisburg-Hershey, responded to this review

Dear Traveler, Thank you for taking time to post your valuable feedback. Our team uses all feedback to improve and enhance all levels of service. I apologize for your less than satisfactory stay. We are currently under renovation throughout the entire hotel and the challenges you experienced will all be resolved with the completion of our renovation. Parking in our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! ... more   less 

Additional Information about Crowne Plaza Harrisburg-Hershey

Address: 23 S 2nd St, Harrisburg, PA 17101-2004
Location: United States > Pennsylvania > Harrisburg
Price Range: $106 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Harrisburg-Hershey 3.5*
Number of rooms: 80
Reservation Options:
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Also Known As:
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
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