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Crowne Plaza Harrisburg-Hershey

Traveler (204)
Room & Suite (134)
Dining (6)
Hotel website
23 S 2nd St, Harrisburg, PA 17101-2004 See on map
Free Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
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Oct 28Oct 29
1 room, 2 adults, 0 children
Standard Room
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Reviews (666)
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1 - 5 of 656 reviews
Reviewed 1 week ago

Quick Check-In and Check-Out. I found all the staff professional and courteous. The bed was very comfortable! The hotel exceeded my expectations. I would recommend the hotel for business or solo travelers. Thank you Toni for making my stay pleasant and comfortable!

Thank B1_Ella2
Hotel's Favorite
Reviewed January 2, 2018

This was my 2nd time staying at this hotel as I travel from Baltimore to Harrisburg often. My 1st stay was awful about 6 months back but this stay was nothing like I would expected. Upon check-in ( didn't make reservation ) the service far...More

1  Thank bvest2016
Response from Andy B, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded January 17, 2018

Thank you so much for taking the time to send us such kind words in regards to your recent stay. I am so thrilled to know that we have redeemed ourselves from your first stay and I look forward seeing you during your next trip!...More

Reviewed 1 week ago via mobile

Came here for a wedding. The place is way past needing an upgrade and the service is poor and chaotic. We arrived at 1pm and followed up on an earlier request for an early check in so we could change. Despite being told at 9am...More

1  Thank CabinteelyFlyer
Reviewed 2 weeks ago

The customer service is terrible. Highly recommend if you enjoy the staff adding charges to your account behind your back. I was improperly charged almost $70.00 for breakfast I was given free coupons for. The assistant manager Tony argued with me for almost 20 minutes...More

1  Thank Global557602
Response from IHGService, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded yesterday

Hi Global557602, Your thoughts are important, thanks for choosing to stay with us. I'm worried to learn about your troubles with the charges and that we missed the mark in terms of service level. Rest assured that your feedback is shared with the management so...More

Reviewed 4 weeks ago via mobile

I've never seen such poor customer service. Working in hotel service myself, I was in awe at the lack of care given by the ASSISTANT GENERAL MANAGER Tony. We were given free breakfast coupons upon arrival by the front desk worker stating it "comes with...More

1  Thank C C
Response from IHGService, Guest Relations Manager at Crowne Plaza Harrisburg-HersheyResponded 2 weeks ago

Hello C C, Thank you for choosing us and for leaving a review. I am sad that you were not able to fully enjoy your stay with us due to the level of service you received. I'd like to check on this further. We take...More

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Come and see what s new at the Crowne Plaza Hotel Harrisburg Hershey! We are proud to announce the completion of a $3M renovation throughout all areas of the hotel. The friendliest and most welcoming hotel in More Harrisburg PA now features new décor and amenities from top to bottom. Discover all that downtown Harrisburg has to offer at the convenient, comfortable Crowne Plaza Harrisburg. You are at the heart of everything, including shopping, dining, entertainment and the arts. You are within easy walking distance of Restaurant Row, Harrisburg s Capitol Complex and State Museum, the Whitaker Center for Science and the Arts and the Susquehanna River s picturesque waterfront. Whether you re coming to Harrisburg for business or just for fun, your room at the Crowne Plaza is your personal retreat. Our intimate rooms welcome you in cozy Boutique fashion, and amenities such as luxurious Sleep Advantage Bedding and complimentary HSIA mean every night is a great night and every day starts right. Centrally located between Interstates 83 & 81, we're only minutes away from PA's biggest attractions, including Hershey Park, Historic Gettysburg, Lancaster Amish Country and Carlisle. Less than 2 miles from the PA Farm Show Complex & Expo Center, we're the hotel of choice for the annual Farm Show, Sports & Outdoor Show, and Horse Show. Stay at the Crowne Plaza Hotel and discover all that Harrisburg has to offer! Less
Hotel class
Contact Information
Hotel Amenities
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room Service
Air Conditioning
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Refrigerator in room
Wheelchair access
Free Parking
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
$112 - $191 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
United States > Pennsylvania > Harrisburg
Hotel class
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
$112 - $191 (Based on Average Rates for a Standard Room)
Also Known As
Crowne Plaza Harrisburg-Hershey Hotel Harrisburg
United States > Pennsylvania > Harrisburg
Traveler (204)
Room & Suite (134)
Dining (6)
Pool & Beach (6)
Business Center & Event Rooms (6)
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Questions & Answers
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September 19, 2018|
AnswerShow all 7 answers
Response from Jeff J | Reviewed this property |
Honestly, I have stayed here many times on my way through Harrisburg and I have always used the overnight valet. There is no real parking on the streets that I have seen other than the valet. Personally, I would pay the... More
Stephen C
October 11, 2016|
AnswerShow all 3 answers
Response from TravelerThreeThrees | Reviewed this property |
Not that I know of.... I suggest calling them because they're renovating and may have them now.
July 11, 2016|
AnswerShow all 4 answers
Response from photosnatchers | Reviewed this property |
there is public parking across the street; do not know the daily rates.
Room Tips
"Ok for a brief stay"
Aug 5, 2018
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"This hotel has valet parking underground, so be aware that if you are traveling in a large vehicle"
Jul 9, 2018
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"I think that the west side of the hotel has the best rooms.."
Jul 7, 2018
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"Avoid a room near the service elevator. Its noisy and they seem to use it all night long. An example would..."
Jun 26, 2018
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