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Holiday Inn Harrisburg/Hershey

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Holiday Inn Harrisburg\/Hershey
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264 Reviews from our TripAdvisor Community

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Showing 262: English reviews
Harrisburg, Pennsylvania, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I'm a "local" and eat rather often at the hotel. So this review will be mostly about the food service. But first a few words about the hotel itself. The hotel is conveniently located close to the Hollywood Casino, Hershey area attractions, and Gettysburg is not too far for an excursion. The property has been around for a number of... More 

Helpful?
Thank TheSeer2006
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

TheSeer2006, Thank you for taking the time to review our property. We sincerely appreciate your business with us. I will make sure to pass your review along to our Food and Beverage Director so he can see all of your comments. I will also make sure the employees you mentioned in your comments know about the positive things you said.... More 

North Bellmore, New York
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We get to the desk and tell them our name, receptionist asks "Are all 6 of you here?" My sister says "Not 6 people, 6 rooms!" So the scramble is on because the hotel is booked solid with a military ball and a wedding. The employees did their best and arranged for rooms, which ended up being scattered throughout the... More 

Helpful?
Thank JoanE_Bee11710
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

JoanE_Bee11710, I apologize that your recent stay did not live up to the expectations of a Holiday Inn. We do our best to accommodate all the needs of our guests and unfortunately sometimes we cannot meet them all. If you have some time I would like to hear a little more about what happened with your reservation so I can... More 

Springfield, Virginia
Level Contributor
207 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I attended a conference and stayed at this property. It was very well done and the staff was friendly and helpful throughout. They did everything they could to take care of the guests and make everyone comfortable. They even offer white noise machines and sleep masks if you need them. We didn't as our room was very quiet even though... More 

Helpful?
Thank Robin B
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Robin B, Thank you for the 4 star review about your recent stay. We have been working very hard to satisfy all our guests and I'm glad you could see it during your stay. We appreciate your business and hope to see you in the future! Sincerely, Brooke Mendoff Guest Experience Champion More 

Scranton, Pennsylvania
1 review
5 of 5 stars Reviewed 3 weeks ago

The international riding organization Women in the wind recently held our summer conference at this location. despite a few bumps which is always expected with a group of nearly 200 people. The staff at this location was absolutely amazing. From the front desk staff, to the set up crew, to Mike and his kitchen crew, our personal bar tenders, and... More 

Helpful?
Thank brgteyes01
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

brgteyes01, Thank you very much for taking the time to review our facility and for the 5 star rating. I will let the staff know about all the great things you said about them. We strive to always give the best customer service and I'm glad you saw that with your conference. We look forward to seeing you all in... More 

Buffalo, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Very enjoyable stay due to the helpful and friendly staff. Upon arrival requested assistance with the television as network stations were limited. A member of the Holiday Inn crew arrived promptly and quickly recognized the problem. Despite the fully booked hotel, Dan S located a replacement. Dan S. was extremely polite, professional and pleased that he could help us.

Helpful?
1 Thank 351KPauly
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

351KPauly, Thank you for taking the time to comment on your recent stay. I will let Dan know about the positive comments you said about him. We hold ourselves to a high standard and I'm very glad you saw that during your stay. We appreciate your business and we look forward to seeing you in the future. Sincerely, Brooke Mendoff... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed August 18, 2016 via mobile

What a great place to stay!!!!! They offer both indoor and outdoor pool areas which was great for my kids they loved it. One loved it so much she swam by herself for the first time in the indoor pool!!! The on site restaurants are great and the live entertainment made it a definite plus. Guest rooms were perfect and... More 

Helpful?
2 Thank Chris C
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Chris C, Thank you taking the time to review your recent stay and for the 5 star review. I'm so pleased to hear your family loved the hotel. I will let our staff know about your positive review. We appreciate your business and hope to see you back again soon. Sincerely, Brooke Mendoff Guest Experience Ambassador More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 13, 2016

First, we didn't stay at this hotel, all we did was go there to eat at the Restaurant. I must say it was amazing. We both ordered the steak. Ii usually cut every piece of fat off my steak, this steak had none. I was very impressed. Our server was "Lottie", she was amazing. Never was my glass empty and... More 

Helpful?
1 Thank Thomas P
menglish604, General Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Dear Thomas P: Thank you for taking time to complete a review of our restaurant. I am pleased that you enjoyed your meal and most of all Lottie's service. She is a true asset and works diligently to ensure our customers are satisfied. Again thank you for your kind words. I hope to see you in the future. Sincerely, Matt... More 

Steubenville, Ohio
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed August 8, 2016

We stayed at this hotel when attending a concert at Hersheypark. Our room wasn't quite ready right at check-in, but the friendly staff was able to assign us to another room. The drive to and from Hersheypark was easy---just a scenic 6-1/2 mile trip on a non-interstate road between the hotel and Hersheypark Drive. Our room was spacious and clean.... More 

Helpful?
1 Thank TravelingFromOhio
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

TravelingFromOhio, Thank you for taking time to comment about your stay and for the 4 star rating. I am very pleased to hear that you had a great stay with us. I will have our maintenance team look into the issues in the bathroom. We apperciate your business and look forward to seeing you in the future. Sincerely, Brooke Mendoff More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 7, 2016

Meeting season is upon us and we hosted a meeting there last week - I was thrilled to be greeted by the best team member at the Holiday - Ms. Daniele -- she is a rock star! She knows her meeting customers and anticipates our needs - I would be lost without her at the hotel. Valuable employees are the... More 

Helpful?
Thank Jen R
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Jen R, Thank you for taking time to comment about your recent meeting with us at the Holiday Inn. I will personally let Daniele know about the great comments you made about her in your review. We appreciate your business and hope to see you in the future. Sincerely, Brooke Mendoff More 

Tiverton, Rhode Island
Level Contributor
239 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed July 30, 2016

We booked two conjoining rooms. One room had a king bed and the other had 2 doubles. Rooms were great. Eating at the grill for breakfast was ideal and priced fairly. All of the staff in the hotel was perfect from checking in, food and becerage service, and housekeeping...top notch!

Helpful?
Thank Joe G
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Joe G, Thank you for taking the time to comment about your recent stay for the 5 star review. I am very pleased to hear that you had a great stay with us. We truly appreciate your business and hope to see you in the future. Sincerely, Brooke Mendoff More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Newly Renovated Holiday Inn Harrisburg/Hershey Hotel, conveniently located 8 miles north of Hershey and east of Harrisburg at Exit 80 off Interstate 81. The Holiday Inn is in the heart of Central Pa Attractions. We are adjacent to Hollywood Casino and Penn National Thoroughbred Race Course and nearby points of interest like Hersheypark and the Harrisburg State Farm Show Complex. The Harrisburg International Airport and the PA Turnpike are a short drive away. We take your stay seriously, but we do know how to have fun too! The whole family can enjoy our famed indoor recreational facility! During the warmer months, our outdoor pool is always popular.We have two diverse restaurants that we are sure you will enjoy! We promise the experience will be memorable! The Great American Grille offers a casual atmosphere where you can enjoy a meal near our fireplace. We offer a variety of traditional American dishes, but we prepare them with a unique twist that we are sure you will enjoy! The Winner's Circle Saloon is home to Buffalo Bob's Famous jumbo wings and award winning chili. The saloon is more than a restaurant we are the area's original country nightspot featuring live bands. We have the perfect location for you to hold a meeting, banquet, or convention. We offer all the services and support you need to make it a success. ... more   less 

Additional Information about Holiday Inn Harrisburg/Hershey

Address: 604 Station Rd, Exit 80 off I-81, Grantville, PA 17028-9154
Location: United States > Pennsylvania > Grantville
Price Range: $114 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Harrisburg/Hershey 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Harrisburg/Hershey Hotel Grantville
Holiday Inn Grantville
Grantville Holiday Inn
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