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Holiday Inn Harrisburg/Hershey

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Holiday Inn Harrisburg\/Hershey
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259 Reviews from our TripAdvisor Community

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Showing 257: English reviews
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

What a great place to stay!!!!! They offer both indoor and outdoor pool areas which was great for my kids they loved it. One loved it so much she swam by herself for the first time in the indoor pool!!! The on site restaurants are great and the live entertainment made it a definite plus. Guest rooms were perfect and... More 

Helpful?
Thank Chris C
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Chris C, Thank you taking the time to review your recent stay and for the 5 star review. I'm so pleased to hear your family loved the hotel. I will let our staff know about your positive review. We appreciate your business and hope to see you back again soon. Sincerely, Brooke Mendoff Guest Experience Ambassador More 

1 review
5 of 5 stars Reviewed 2 weeks ago

First, we didn't stay at this hotel, all we did was go there to eat at the Restaurant. I must say it was amazing. We both ordered the steak. Ii usually cut every piece of fat off my steak, this steak had none. I was very impressed. Our server was "Lottie", she was amazing. Never was my glass empty and... More 

Helpful?
Thank Thomas P
Steubenville, Ohio
Level Contributor
72 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel when attending a concert at Hersheypark. Our room wasn't quite ready right at check-in, but the friendly staff was able to assign us to another room. The drive to and from Hersheypark was easy---just a scenic 6-1/2 mile trip on a non-interstate road between the hotel and Hersheypark Drive. Our room was spacious and clean.... More 

Helpful?
Thank TravelingFromOhio
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

TravelingFromOhio, Thank you for taking time to comment about your stay and for the 4 star rating. I am very pleased to hear that you had a great stay with us. I will have our maintenance team look into the issues in the bathroom. We apperciate your business and look forward to seeing you in the future. Sincerely, Brooke Mendoff More 

Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Meeting season is upon us and we hosted a meeting there last week - I was thrilled to be greeted by the best team member at the Holiday - Ms. Daniele -- she is a rock star! She knows her meeting customers and anticipates our needs - I would be lost without her at the hotel. Valuable employees are the... More 

Helpful?
Thank Jen R
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Jen R, Thank you for taking time to comment about your recent meeting with us at the Holiday Inn. I will personally let Daniele know about the great comments you made about her in your review. We appreciate your business and hope to see you in the future. Sincerely, Brooke Mendoff More 

Tiverton, Rhode Island
Level Contributor
238 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We booked two conjoining rooms. One room had a king bed and the other had 2 doubles. Rooms were great. Eating at the grill for breakfast was ideal and priced fairly. All of the staff in the hotel was perfect from checking in, food and becerage service, and housekeeping...top notch!

Helpful?
Thank Joe G
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Joe G, Thank you for taking the time to comment about your recent stay for the 5 star review. I am very pleased to hear that you had a great stay with us. We truly appreciate your business and hope to see you in the future. Sincerely, Brooke Mendoff More 

wappingrfalls
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

The hotel was just ok. The rooms were clean. The food was affordable at the restaurant. The shower had no water pressure with cold water. The worst part was the lack of concern for a parent that was 3 hours from home and lost her car keys. The indoor pool area was locked( the last place the keys were seen)... More 

Helpful?
Thank tnmhenry98
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Tnmhenry98, I am very sorry for the experience you and the mother had during your stay with us. I will work with all the different departments at the hotel to ensure that this does not happen in the future. I will also work with the front desk staff directly to improve customer service. If you are back in the area... More 

Forked River, New Jersey
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We travel often so finding an affordable, nice hotel is hard sometimes. The outside is older but the rooms are up to date and clean. It came with free real breakfast for kids, not continental breakfast. This information was not easy to find so hopefully this helps someone else.

Helpful?
1 Thank Alldoneat3
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Alldoneat3, Thank you for taking the time to comment about your recent stay and for the 4 star review. We apperciate your business and hope to see you in the future. Brooke Mendoff More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 weeks ago via mobile

Upon check in, the front desk staff wasn't friendly at all. Didn't acknowledge our platinum status. I've managed those hotels before in a different state and know the staff is trained to do so for priority club. Room was decent. Hotel seems to be a little outdated with some new upgrades. House keeping staff were very friendly and helpful. Wish... More 

Helpful?
Thank A TripAdvisor Member
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Tripadvisor member, I apologize that we did not meet your expectations during your recent stay. I will work with the front desk team to ensure we are always acknowledging our member's status. I will also work with them on making sure our customer service is always great. I hope you will let us make this up to you in the... More 

Level Contributor
45 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 22, 2016 via mobile

Nice remodeled hotel. Pretty large property. I can tell its one of the older Holiday Inn buildings that was nicely remodeled. Worth the stay. This location is within 15 minutes of Hershey Park. Nice scenic route to the park. Very family friendly hotel. American Grill restaurant located in the lobby had a nice breakfast bar or you can order off... More 

Helpful?
Thank Ralph P
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Ralph P, Thank you for the four star rating and for taking the time to comment about our hotel. I am pleased you had a good stay with us. We appreciate your business and hope to see you again in the future. Brooke Mendoff More 

West Berlin, New Jersey
1 review
2 of 5 stars Reviewed July 21, 2016

I wasn't pleased with our stay. The indoor pool looked disgusting the bottom of the pool looked dirty. I only let me kids go to outdoor pool which was better but not great. The room had no refrigerator- they say they have limited ones available. The air conditioning in the room rattled sooo loud at night. The bathroom was soo... More 

Helpful?
Thank susanrob77
BrookeMendoff, Guest Relations Manager at Holiday Inn Harrisburg/Hershey, responded to this review

Susaneob77, I apologize we did not meet your expectations during your stay. Unfortunately, we do not have refrigerators in every room, but we are in the process of acquiring more to better serve our guests. I will have our maintenance team work on the issues you brought to our attention so we can ensure it does not happen again. I... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Newly Renovated Holiday Inn Harrisburg/Hershey Hotel, conveniently located 8 miles north of Hershey and east of Harrisburg at Exit 80 off Interstate 81. The Holiday Inn is in the heart of Central Pa Attractions. We are adjacent to Hollywood Casino and Penn National Thoroughbred Race Course and nearby points of interest like Hersheypark and the Harrisburg State Farm Show Complex. The Harrisburg International Airport and the PA Turnpike are a short drive away. We take your stay seriously, but we do know how to have fun too! The whole family can enjoy our famed indoor recreational facility! During the warmer months, our outdoor pool is always popular.We have two diverse restaurants that we are sure you will enjoy! We promise the experience will be memorable! The Great American Grille offers a casual atmosphere where you can enjoy a meal near our fireplace. We offer a variety of traditional American dishes, but we prepare them with a unique twist that we are sure you will enjoy! The Winner's Circle Saloon is home to Buffalo Bob's Famous jumbo wings and award winning chili. The saloon is more than a restaurant we are the area's original country nightspot featuring live bands. We have the perfect location for you to hold a meeting, banquet, or convention. We offer all the services and support you need to make it a success. ... more   less 

Additional Information about Holiday Inn Harrisburg/Hershey

Address: 604 Station Rd, Exit 80 off I-81, Grantville, PA 17028-9154
Location: United States > Pennsylvania > Grantville
Price Range: $135 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Harrisburg/Hershey 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Holiday Inn Harrisburg/Hershey Hotel Grantville
Holiday Inn Grantville
Grantville Holiday Inn
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