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MainStay Suites

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253 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Cambridge, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We got to the hotel in the evening after a long drive. After checking in, we went straight to our room and taadaa!!!... the room was clean (which is very important to anyone), lots of towels (important to me because I have 3 kids). And, it's like a one-bedroom apartment with high ceiling. It has a kitchenette with dishwasher, fridge,... More 

Helpful?
1 Thank Marivichs
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Marivichs, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Edison, New Jersey
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was a great hotel close to Hershey Park. The staff was polite and helpful, check-in and out was easy and fast. Breakfast was good, the room was clean and comfortable. I like the fact that each room had a mini kitchen in the front. I also really liked the game room with the basketball court and mini golf.

Helpful?
Thank NikkiElois
GMPA547, General Manager at MainStay Suites, responded to this review

Dear NikkiElois, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago via mobile

This is one of the best hotels I've stayed at. Our room was incredibly clean, large and comfy. I loved the full sized refrigerator, dishwasher and real dishes...it really made the difference- it's nice to have real dishes while away from home instead of napkins and styrofoam. The bathroom was big, with plenty of counter space and a large tub/shower.... More 

Helpful?
1 Thank lunachik285
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Lunachik285, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Clark, New Jersey
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed August 8, 2016

We only stayed for 2 days, but thoroughly enjoyed our short stay. The rooms are clean. The kids had so much fun in the pool and game room. The breakfast was nice. The staff was friendly. Hershey was less than 15 minutes away. This was a great value.

Helpful?
2 Thank Michele Z
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Michele Z, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 6, 2016 via mobile

So me and my family came on vacation and for start our bathroom sink was clogged water was not going down so called up the front desk and they sent a maintenance man to fix he took apart the pipe only to find 6 feet of hair in drain so right there cleaning people not doing there job went down... More 

Helpful?
1 Thank rob1979ddd
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Rob1979ddd, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Travelers are raving about these Grantville hotels

Baltimore, Maryland
Level Contributor
3 reviews
2 of 5 stars Reviewed July 26, 2016

For the price I expected more. Rooms were average and limited cable TV choices... Need help with housekeeping... windows dirty and hair and bandages in the pool. The room AC was noisy too! Upside..close to park.

Helpful?
Thank Maryland716
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Maryland716, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I will mention the cleanliness of the pool to my maintenance staff and also the noisy AC unit.... More 

Raleigh, North Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 24, 2016

This is an all suite hotel. We had three rooms, two were 2 queen bed suites and the other was a king suite. Our request for adjoining rooms was not honored. Both room types included a pull out sofa. The 2 queen bed suite was one room and the king suite had a door between the bedroom and the sitting... More 

Helpful?
1 Thank CarmaleeS
GMPA547, General Manager at MainStay Suites, responded to this review

Dear CarmaleeS, Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We just wanted... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 24, 2016

The Mainstay Suites customer service was excellent. It's 10 to 15 min away from Hershey Park. The suite was roomy and clean. They had Indoor basketball,swimming pool, and miniature golf. There's an Italian restaurant next door that's delicious.

Helpful?
1 Thank moniek w
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Moniek W, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to... More 

Sayre
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed July 17, 2016

We've stayed here many times before. Very expensive for a Saturday in a July. We would not normally pay these outrageous prices, but we had a concert to go to in Hershey. I do not like that the price is jacked up that much just because it is number one - July, number two - a Saturday, and number three... More 

Helpful?
1 Thank Mamaof2-75
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Mamaof2-75, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We apologize for the noise from the air... More 

Burnsville, Mississippi
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed July 6, 2016 via mobile

This was a pretty good hotel for the money. Like most of the hotels we have been in on this trip, it was a bit older, but in decent shape. It had two washer dryer combos which came in handy. It was located close enough to Hershey to make it a convenient drive and was a better value than the... More 

Helpful?
1 Thank PharrDa
GMPA547, General Manager at MainStay Suites, responded to this review

Dear PharrDa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
We are brand new, all rooms are SUITES, we offer a large indoor swimming pool with a 2 story water slide, indoor basketball and 9 hole mini golf, free hot breakfast, All rooms have a pull-out-sofa bed, 2 room suites, free wireless and wired internet and all of our rooms have full kitchens. Hershey is only 5 miles, Harrisburg is also only 10 miles, Penn National Casino & Race Track is 1/4 mile and Fort Indian Town Military Gap is only 5 miles. We have a mixture of 2 queen bed suites, king bed suites and 2 room suites. We have a meeting room which we will not charge. Any questions please feel free to contact us Each room bed type can be arranged individually later. We have 385 sq. feet of meeting space available. ... more   less 

Additional Information about MainStay Suites

Address: 105 Kelley Ct, Grantville, PA 17028-8741
Location: United States > Pennsylvania > Grantville
Price Range: $75 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 64
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Also Known As:
Mainstay Hotel Grantville
Grantville Mainstay Suites
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