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MainStay Suites

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247 Reviews from our TripAdvisor Community

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Showing 247: English reviews
Raleigh, North Carolina
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

This is an all suite hotel. We had three rooms, two were 2 queen bed suites and the other was a king suite. Our request for adjoining rooms was not honored. Both room types included a pull out sofa. The 2 queen bed suite was one room and the king suite had a door between the bedroom and the sitting... More 

Helpful?
Thank CarmaleeS
2 reviews
5 of 5 stars Reviewed yesterday NEW

The Mainstay Suites customer service was excellent. It's 10 to 15 min away from Hershey Park. The suite was roomy and clean. They had Indoor basketball,swimming pool, and miniature golf. There's an Italian restaurant next door that's delicious.

Helpful?
Thank moniek w
Sayre
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

We've stayed here many times before. Very expensive for a Saturday in a July. We would not normally pay these outrageous prices, but we had a concert to go to in Hershey. I do not like that the price is jacked up that much just because it is number one - July, number two - a Saturday, and number three... More 

Helpful?
Thank Mamaof2-75
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Mamaof2-75, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We apologize for the noise from the air... More 

Burnsville, Mississippi
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

This was a pretty good hotel for the money. Like most of the hotels we have been in on this trip, it was a bit older, but in decent shape. It had two washer dryer combos which came in handy. It was located close enough to Hershey to make it a convenient drive and was a better value than the... More 

Helpful?
Thank PharrDa
GMPA547, General Manager at MainStay Suites, responded to this review

Dear PharrDa, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More 

Duncansville, Pennsylvania
Level Contributor
3 reviews
1 of 5 stars Reviewed 3 weeks ago via mobile

When I booked the room via telephone directly, I was not asked if I preferred a King or Double room. Since I said I was bringing 3 kids with me, I assumed I was booked for a Double with a fold out sofa- WRONG. When I called to confirm the reservation the day before our visit, I was told we... More 

Helpful?
Thank Jen K
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Jen K, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer... More 

Fair Lawn, New Jersey
Level Contributor
211 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
2 of 5 stars Reviewed 4 weeks ago

At check in, the staff made a big deal about this being a zero tolerance noise hotel. That being said, this was one of the noisiest hotels I've ever stayed in! Loud families and children running in the halls at all hours of the night. The doors slammed and echoed so loudly that they woke me up! The air conditioner... More 

Helpful?
1 Thank TDypko
GMPA547, General Manager at MainStay Suites, responded to this review

Dear TDypko, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Tobyhanna, Pennsylvania, United States
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Checked in at 4 and the gentleman was more interested in what his co worker was doing while checking in his guest than helping us. He just typed something and handed us a key and asked to see our credit card then went about his carrying on with his co worker. How about at least telling us to have a... More 

Helpful?
1 Thank Kathi A
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Kathi A, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. I will have a word with the employees who worked the desk on the afternoon you checked-in.... More 

Crofton, Maryland
Level Contributor
44 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here last weekend while our daughter played in the Hershey Invitational. The rooms were clean and a decent size. They had a nice kitchen set up in the room that we were not expecting. The pool was very small and extremely loud. The non-stop bouncing of basketballs from the court on the floor above you was unbearable and... More 

Helpful?
1 Thank Stephanie H
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Stephanie H, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to our breakfast to... More 

Cape Coral, Florida
Level Contributor
420 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 224 helpful votes
5 of 5 stars Reviewed June 7, 2016

My mom and I stayed 3 nights here and we were very happy. The location was great! The room we had was very large and clean. The fact that there was a kitchen was also amazing! Almost full size fridge/freezer, microwave, compact dishwasher, flat top two-burner stove and real dishes/silverware. Beds were comfy and the bathroom was spacious too with... More 

Helpful?
Thank DessertsDivaFL
GMPA547, General Manager at MainStay Suites, responded to this review

Dear DessertsDivaFL, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide... More 

Burke, Virginia
Level Contributor
5 reviews
3 of 5 stars Reviewed June 6, 2016

Took my 14 year old for a weekend away and concert at Hershey Park stadium. The hotel offers a great deal of amenities for the price. Was clean and comfortable for family though better suited for families with younger children. Not upscale but if your looking for great value for your money in close proximity to Hershey attractions, this is... More 

Helpful?
Thank Wendy I
GMPA547, General Manager at MainStay Suites, responded to this review

Dear Wendy I, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Self-Serve Laundry
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
We are brand new, all rooms are SUITES, we offer a large indoor swimming pool with a 2 story water slide, indoor basketball and 9 hole mini golf, free hot breakfast, All rooms have a pull-out-sofa bed, 2 room suites, free wireless and wired internet and all of our rooms have full kitchens. Hershey is only 5 miles, Harrisburg is also only 10 miles, Penn National Casino & Race Track is 1/4 mile and Fort Indian Town Military Gap is only 5 miles. We have a mixture of 2 queen bed suites, king bed suites and 2 room suites. We have a meeting room which we will not charge. Any questions please feel free to contact us Each room bed type can be arranged individually later. We have 385 sq. feet of meeting space available. ... more   less 

Additional Information about MainStay Suites

Address: 105 Kelley Court, Grantville, PA 17028
Location: United States > Pennsylvania > Grantville
Price Range: $98 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites 2.5*
Number of rooms: 64
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Also Known As:
Mainstay Hotel Grantville
Grantville Mainstay Suites
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