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Sheraton Great Valley Hotel

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707 Lancaster Ave, Route 202 and 30, Frazer, PA 19355-1817
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Breakfast for 2 Included
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Sheraton Great Valley Hotel
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199 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

I visited this hotel very often this year for business purpose. One of the elevators was on maintenance for quite a long period of time, which is quite annoyance if you're not on the first floor, but both are operational now. Helpful staff, main issue that I faced on the regular basis was the Internet connection (through wifi) in the... More 

Helpful?
Thank guantech
Foxboro, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

My family and I stayed at this hotel a few years ago and it was perfectly fine - my Joe things have changed in 3 years. The only positive thing I can say is they did a nice job with the update to the lobby. The rest - a disaster. Let me count the ways: 1. Club level is not... More 

Helpful?
Thank Sarah F
JeanPierre D, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Sarah, Thank you for taking the time to post this review in regards to your recent experience at the Sheraton Great Valley Hotel. We appreciate the feedback from our guests as it allows us to know what we are doing well and where we need to make improvements. I want to apologize for the less than perfect stay you... More 

Travelers are raving about these Frazer hotels

Philadelphia, Pennsylvania
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here as it was part of a reserved room block for a nearby wedding. A standard basic Sheraton. Clean with free wifi. Looks as if it had been updated recently - however, the AC did not work at all (a friend staying here the same night had a similar problem...as do other guests, according to other reviews on this... More 

Helpful?
Thank kyrielle
Exton, Pennsylvania
2 reviews
4 of 5 stars Reviewed June 16, 2016

“We recently had a 3 day meeting at the Sheraton and we were very happy at the overall experience. The staff was friendly, helpful and very accommodating. The Oxford Conference room was perfect for are meeting. We loved the windows, our own temperature control and plenty of leg room. The food was very good and the buffet offered a variety... More 

Helpful?
Thank akkconway
PA
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 8, 2016

From Tom at the front desk to excellent bartender, the staff was outstanding. Breakfast was not outstanding but sufficient. Our room was comfortable with nice selection of pillows for the bed. Happy to see that the hotel participates in recycling. Would definitely stay here again when in the area.

Helpful?
Thank sus24
Long Island N Y
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 23, 2016

Just got back from our Brandywine Valley vacation-we picked the Sheraton because it was equidistant to everything we wanted to see (including Amish country.) and because dogs stay free! I don't know at what hotel the rest of you stayed at but our 4 nights were fantastic...the room was lovely (they even provided our Lhasa Apso with a plush bed... More 

Helpful?
Thank YujiOda
OKLAHOMA CITY
Level Contributor
79 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed May 17, 2016 via mobile

This is an older hotel that has been updated. I would rate this a 3 but the staff makes it a 4. The main issue is the A/C it didn't work very good and kept shutting off and on even though I had it set to run fan all the time. So the nights were filled with hot then cold.... More 

Helpful?
1 Thank SOONERJEREMY
JeanPierre D, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Guest, Thank you for your kind words about our staff here at the Sheraton Great Valley Hotel. We are really working hard to provide a positive and memorable experience for our guests. I am here now two months and very excited about our future. We have a great product and staff, still a few items to update but we... More 

Princeton, NJ
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed April 26, 2016

Very conflicted about this property. Looks great, but some disappointing aspects. PLUS: Rooms for are large & clean, lobby and general areas are refurbished and look great. Hotel restaurant was excellent. Location is fine. NEGATIVES: book hotel solely because it said it had an ethernet connection (and had confirmed with desk in advance) - but the ethernet connection built into... More 

Helpful?
1 Thank DJHillsdon
JeanPierre D, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear DJ, Thank you for taking the time to write a review in regard to your recent experience at the Sheraton Great Valley Hotel. We appreciate all feedback from our guests as it allows us to know what we are doing well and where we need to make improvements. I want to apologize for the less than perfect stay you... More 

USA
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed April 19, 2016 via mobile

Hard to believe this is a Sheraton. It appears to have been refreshed, but not fully. Club level in-room bathrooms are very small with leaky faucets and the second both after the hotel filled up there was no hot water. None, for half hour, as long as I could wait, only cold. Noisy air conditioners - seems like an old... More 

Helpful?
1 Thank travelin_ed
JeanPierre D, General Manager at Sheraton Great Valley Hotel, responded to this review

Thank you for taking the time to write a review in regard to your recent experience at the Sheraton Great Valley Hotel. We appreciate all feedback from our guests as it allows us to know what we are doing well and where we need to make improvements. I want to apologize for the less than perfect stay you had with... More 

Chicago, Illinois
Level Contributor
122 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed April 5, 2016

Rooms: The rooms are smaller but reasonably sized. The property has undergone renovations since I was there a few years prior and the brought welcome updates to the room, but electrical outlets are still a little bit limited. Lounge: The lounge is super tiny and offers very limited offerings in the evening (I even found it completely empty with no... More 

Helpful?
Thank tigrr49
JeanPierre D, General Manager at Sheraton Great Valley Hotel, responded to this review

Thank you for taking the time to write a review in regard to your recent experience at the Sheraton Great Valley Hotel. We appreciate all feedback from our guests as it allows us to know what we are doing well and where we need to make improvements. I want to apologize for the less than perfect stay you had with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the comfort and charm of The Sheraton Great Valley Hotel. Centrally located in beautiful Chester County, just 32 miles outside of Philadelphia. 4 Million Dollar renovation in 2014/15. Sheraton Sweet Sleeper beds, SPG points program, Indoor Pool, State of the Art Fitness Center, Both Fine Dining and Casual Dining onsite. Shuttle Service available to local corporate business, Minutes from QVC. ... more   less 

Additional Information about Sheraton Great Valley Hotel

Address: 707 Lancaster Ave, Route 202 and 30, Frazer, PA 19355-1817
Location: United States > Pennsylvania > Frazer
Price Range: $126 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Great Valley Hotel 3.5*
Number of rooms: 193
Reservation Options:
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Also Known As:
Sheraton Frazer
Frazer Sheraton
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