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Sheraton Great Valley Hotel

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Sheraton Great Valley Hotel
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213 Reviews from our TripAdvisor Community

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Showing 209: English reviews
London, United Kingdom
Level Contributor
72 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I spent 2 nights here for a business trip. Positives - - Clean and comfortable - Staff are friendly and helpful - Executive Lounge is very nice for breakfast - Wifi as free and quick (enough for work) All as you would expect from a Sheraton Negatives - the aircon in my room was so loud, it woke me up... More 

Helpful?
Thank Alan S
Evanston, Illinois, United States
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

If you're working in the West Chester, PA area, there's no better place to stay. Carrie is a wonderful manager, the front desk staff is extremely helpful, and Shekara is a great lounge host. The entire crew will make you feel at home when you're away for work.

Helpful?
Thank Evan S
Lehighton, Pennsylvania, United States
Level Contributor
73 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel, centrally located with bright lobby. Rooms are spacious and very comfortable. They have a restaurant attached is you do not want to venture too far. They also share a parking lot with outback steak house.

Helpful?
Thank Joan N
Bethlehem, Pennsylvania, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed overnight for a conference and cannot say enough about the professionalism and courtesy of the staff. However, try to get a room away from the lobby - either down at the other end of the hall or on another floor - because the bar noise was *very* loud and kept me awake. Some of the little details were not... More 

Helpful?
Thank Iva F
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Iva F, We are very sorry for the inconveneinces you experienced during your stay. Our staff regularly closes doors to the guestroom corridor on the first floor near the lobby at night when there is much activity in the lounge/bar area. From your comments, it would appear that this was not done so we have revisited this with our... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a business trip and I kept getting blisters from my heels and Eric the front desk guy went out of his way and brought me heel guards the following day without even asking! He definitely goes above and beyond with his customer service, thanks Eric!

Helpful?
Thank paige q
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stay at this hotel as much as 2-3 times per week when I'm travelling a lot and really, the staff make it feel like home. Typically all the attention goes to rooms and location, but in this case, the icing on the cake is the friendly faces working the front desk, and specifically, Shekara who runs the Club Lounge... More 

Helpful?
Thank TheSavages16
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear TheSavages16, We loved hearing that you call this your "home away from home". We know it can be difficult to be away and it's always nice when our guests tell us how comfortable we make them feel. Shekara is one of our staff members that consistently goes out of her way to be that friendly face to welcome you... More 

Wevertown, New York
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed our stay overall. We attended a wedding nearby and were happy to have shuttle service to the wedding. There was a lot of noise early in the morning, slamming doors repeatedly, people talking loud down the hallway, we even heard traffic outside. We didn't call the front desk and were able to go back to sleep. We enjoyed... More 

Helpful?
Thank lgreco99
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear lgreco99, Thank you for staying with us while attending a wedding. The shuttle is a great amenity for such events. The hotel has been extremely busy with weddings and groups this fall. We apologize if the noise from all the activity affected your stay. We're glad that you were able to enjoy the club lounge and that your elderly... More 

Bayamon, Puerto Rico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been staying here for the past four weeks and it's always great. The beds are really comfortable, the hotel is nice, and the personnel is always ready to provide an excellent service. I have access to the club room where Shekara serves the daily hor dourves/happy hour. She is the best and friendliest server, going out of her way... More 

Helpful?
Thank Ricky R
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Ricky R, Thank you for being a regular at the hotel. We have several guests that come again and again which we love to see. Shekara does a fantastic job and we're glad you've had the chance to enjoy the club lounge and the service she's well known for. We've shared your feedback with her and the rest of... More 

Level Contributor
8 reviews
7 hotel reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for a wedding and was very impressed with the staff. Rooms are spacious and newly renovated. Gym and pool were great as well. Restaurant was delicious. No complaints what so ever. The shuttle even took us to a hair salon before wedding. Location is perfect with an outback right next door.

Helpful?
Thank Daphne L
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Daphne L, Thank you for taking the time to share your experience with us. I've already shared your feedback with our team who appreciate it very much. We're glad you were able to take advantage of all our amenities and enjoy the newly renovated rooms. We look forward to seeing you again soon! More 

Frazer, Pennsylvania
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here over a weekend for a hockey tournament. The location is very convenient. The best experience was the club lounge with a super friendly staff -shekara. The lounge provides breakfasts and afternoon snacks. Very impressed. This led us to believe Sheraton is a better brand. Shekara worked very hard to keep the lounge running smoothly. She worked extra hours... More 

Helpful?
Thank dalewz
ChadCouture, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear dalewz, Thank you for staying with us! The Club Lounge is definitely a distinguishing amenity which sets us apart from the rest of the brands. We're glad you were impressed. Shakera does an amazing job for us and she receives numerous compliments. I've shared your comments with her and we've made sure to recognize her as a result. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the comfort and charm of The Sheraton Great Valley Hotel. Centrally located in beautiful Chester County, just 32 miles outside of Philadelphia. Recently renovated. Sheraton Sweet Sleeper beds, SPG points program, Indoor Pool, State of the Art Fitness Center, Both Fine Dining and Casual Dining onsite. Shuttle Service available to local corporate business, Minutes from QVC. ... more   less 

Additional Information about Sheraton Great Valley Hotel

Address: 707 East Lancaster Avenue, Frazer, PA 19355
Location: United States > Pennsylvania > Frazer
Price Range: $107 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Great Valley Hotel 3.5*
Number of rooms: 193
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Also Known As:
Sheraton Frazer
Frazer Sheraton
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