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Sheraton Great Valley Hotel

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Sheraton Great Valley Hotel
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268 Reviews from our TripAdvisor Community

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Showing 263: English reviews
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Reviewed 3 days ago NEW

I stay here ~once a month for business; it is always a comfortable, enjoyable stay. A big contributing factor is that the staff (Erik at the front desk, Rocco at the bar, Shekara in the concierge lounge) are all great and they have been there for a while - it is great to see familiar faces when traveling.

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Helpful?
Thank Gene S
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Thank you for your 5-star review of your recent stay. We were delighted to hear that you enjoyed your stay and that our staff provided over and above service to you. Hats off to Eric, Rocco and Shakira who go above and beyond to take care of you. Thank you for your high recommendation to our property and we look...

Horsens, Denmark
Reviewed 5 days ago NEWvia mobile

Have been here a few times and like the hotel and business facilities that it offers. Rooms are nice and up to date. Great bar and restaurant. The hotel also offers a gym and pool. Hotel staff is very friendly.

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Helpful?
Thank alte_arild
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guests, Thank you for your 4-star review of your recent stay. We were glad to hear that our hote and our staff met and exceeded your expectations. It is our goal that every guest have the ultimate stay experience and we were delighted to hear that we were able to shine. We look forward to you continuing to...

Farmingdale, New Jersey
Reviewed 1 week ago

We had a wonderful time thanks to the hotel staff that goes out of its way to make your stay comfortable and enjoyable. Tony and "Big" Mike the van drivers will take you anywhere you want to go and will pick you up when you are ready to return. That is such a nice perk so you don't have to...

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Helpful?
Thank nan692017
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest, Thank you for your 5-star review of your recent stay. We were delighted to hear that you enjoyed your stay and that our staff provided over and above service to you. Hats off to our associates that went above and beyond to take care of you. Thank you for your high recommendation to our property and we...

Yoe, PA
Reviewed 1 week ago via mobile

Stayed one night, the room was clean and comfortable. The air unit was a bit loud but was good to drown out the loud party in the room beside us. Slept fairly well. The toilet seat in room 301 needs to be fixed, it is loose and slides around when you sit on it. The Jetted tub was a nice...

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Helpful?
Thank cuinthemoon
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest, Thank you for your 4-star review of your recent stay. We were delighted to hear that your room was clean and comfortable. I am very sorry that you had multiple discrepancies in your room but I assure you that I have addressed them with my team. Thank you for your candid feedback and we look forward to...

Reviewed 1 week ago via mobile

The lobby is updated, bright and modern but BEWARE!!! The hallways and rooms are dark and outdated. The carpets were stained and during my 3 night stay I noticed a few guests left their room service plates/glasses outside of their doors to be picked up and they never were picked up! I didn't see one cleaning crew member through my...

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Helpful?
1Thank 511mariavictorias
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest Thank you for providing us with your candid feedback regarding you most recent stay with us. We use the feedback from our guests as training tools to improve our staff and guest experience. We are upgrading our lighting in the hallways to make it brighter and we are installing brand new carpet in the hallways. We hope...

boston
Reviewed 1 week ago via mobile

Stayed one night on my way traveling to VA, free breakfast and under $100. Room was updated and clean, safe area, nice/helpful staff. Would go back again, but breakfast wasn't worth it only waffles good.

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Helpful?
Thank Aydinlik79
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest, Thank you for your 5-star review of your recent stay. We were delighted to hear that you enjoyed your stay and that our staff provided over and above service to you. Hats off to our associates that went above and beyond to take care of you. Thank you for your high recommendation to our property and we...

Reviewed 2 weeks ago via mobile

From the time we arrived until we left we were taken care of by a friendly, responsive and attentive staff. Lynda took care of us for our drinks, dinner and breakfast. She is friendly and hard working. Special needs like an ether network cable so we could setup our video monitor we're no problem as the manager on duty handled...

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Helpful?
Thank Henry W
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time out of your busy schedule to post a wonderful review about your recent stay. We appreciate the 5-Star Review, as this speaks volumes to our prospective guests. We were delighted to hear you enjoyed your stay with us and Lynda took great care of you. It is our goal that every...

Garnet Valley, Pennsylvania
Reviewed 2 weeks ago

I stayed here with my two dogs during a move where I wasn't able to stay in my home. It was fantastic! Not sure about some of these pictures, but my room was clean and up to date. The bed was huge and super comfortable and the TVs were also new. There was a gorgeous wedding going on while I...

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Helpful?
Thank JessicaDiamonds7
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear JessicaDiamonds7, We were glad to hear that you enjoyed your stay and cleanliness of the hotel. It was our pleasure to accommodate you during your move. Thank you very much for your kind words, and we hope that you would select and recommend us as your preferred hotel when you, your family or your friends need a hotel in...

Reviewed 2 weeks ago via mobile

I was here for business this week and this place is definitely all about customer service. When I first arrived I was greeted by sergio at front desk. He welcomed me and told me about the property. I had no time for use of the pool or gym but it's nice knowing they are available for future stays. The rooms...

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Helpful?
Thank Dean A
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear DeanA, Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay and the staff. It was our pleasure to accommodate you during your stay and we look forward to welcoming you back to our hotel in the not too distant future. Sincerely, Syed Younus General Manager

Walpole, Massachusetts
Reviewed 2 weeks ago

The staff is very accommodating. The rooms are well appointed and the overall property is very well kept. I used the pool and work out facility. Very well maintained and clean. This property is centrally located just off the highway without the typical road noise you can experience.

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Helpful?
Thank mark k
syed y, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear MarkK, Thank you for taking a moment to share your experience. We were delighted to hear you enjoyed your stay. I'll be sure to share your very kind comments with the team at the hotel. We look forward to welcoming you back to our hotel when your travels bring you back to the area. Sincerely, Syed Younus General Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the comfort and charm of The Sheraton Great Valley Hotel. Centrally located in beautiful Chester County, just 32 miles outside of Philadelphia. Recently renovated. Sheraton Sweet Sleeper beds, SPG points program, Indoor Pool, State of the Art Fitness Center, Both Fine Dining and Casual Dining onsite. Shuttle Service available to local corporate business, Minutes from QVC. ... more   less 

Additional Information about Sheraton Great Valley Hotel

Address: 707 Lancaster Ave, Frazer, PA 19355-1817
Location: United States > Pennsylvania > Frazer
Price Range: $102 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Great Valley Hotel 3.5*
Number of rooms: 193
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Also Known As:
Sheraton Frazer
Frazer Sheraton
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Great Valley Hotel staff and other travelers.
6 questions
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Hershey, Pennsylvania
22 days ago
1 month ago
Boston, Massachusetts

See all questions (6)

Questions? Get answers from Sheraton Great Valley Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“5th floor has nice club room”
nan692017, 1 week ago | Read review
“Spring for the club level floor. The lounge is great and well stocked with an attentive staff”
walpoleexpress, 2 weeks ago | Read review
“Inside rooms facing the Outback restaurant”
scottkrobb, Mar 2, 2017 | Read review
“Each room I have stayed in has been a great bed.”
C1600ZZkateb, Feb 14, 2017 | Read review
“Hotel is situated close to US 202, so there is a little road noise. The East wing is quieter than the rest of the hotel.”
911shawne, Feb 9, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question