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Sheraton Great Valley Hotel

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Sheraton Great Valley Hotel
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203 Reviews from our TripAdvisor Community

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Showing 199: English reviews
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW via mobile

This is a hotel I stay at on business trips to the area. What I came to realize throughout the past couple of stays is that the service has decreased. During my recent stays, cleanness of the hotel, especially bathrooms and rooms are unacceptable. The staff at the front desk is getting more and more into auto mode not really... More 

Helpful?
Thank Oliver K
Newtown,PA
Level Contributor
88 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed here overnight for a wedding at a nearby venue. The wedding was great fun, the stay here was adequate. Pretty good room and clean, the rest of the place, especially the bar/restaurant was nust about ok.

Helpful?
Thank saturdaydiner
Carrie H, Operations Manager at Sheraton Great Valley Hotel, responded to this review

Hello, Saturdaydiner. Thank you for taking the time to review Sheraton Great Valley. We are close to many reception venues and ceremony sites, and are delighted that you chose to stay at our hotel. I am glad that we delivered on our most basic promise: a clean, comfortable room. That said, our staff here aims much higher than simply meeting... More 

Papillion, NE, United States
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The property is very nice and a lot bigger on the inside than it looks. This hotel has a restaurant and multiple available meeting rooms on a lower level. If you use "19355" as the zip code in your GPS, you may get MALVERN, PA instead of FRAZER, PA. THE GOOD: We chose to stay on the club level (Floor... More 

Helpful?
Thank Christopher D
Carrie H, Operations Manager at Sheraton Great Valley Hotel, responded to this review

Hello, Christopher D. Thank you for taking the time to share your experience with the TripAdvisor community. We are thrilled that our staff made you feel truly cared for--especially our Club Lounge Attendant! First and foremost, we know that it's our family of associates which sets us apart. I am terribly sorry that the temperature in the pool was not... More 

Sanatoga, Pennsylvania
2 reviews
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here overnight as a get-away and birthday celebration. We were so pleased with this property. The hotel is easy to find, the staff was wonderful, and our suite on the Club floor was very comfortable and roomy. We loved the artwork with references to the history of the Pennsylvania area, such as Valley Forge and... More 

Helpful?
Thank vlhyde
Carrie H, Operations Manager at Sheraton Great Valley Hotel, responded to this review

Hi there, VlHyde! We're delighted that your overnight getaway at Sheraton Great Valley was a success. We are very proud of our history---General George Washington actually stayed in an old section of our building after the Battle of the Brandywine! Your wonderful review will be used to recognize our associates for their incredible service. Thank you for taking the time... More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

I visited this hotel very often this year for business purpose. One of the elevators was on maintenance for quite a long period of time, which is quite annoyance if you're not on the first floor, but both are operational now. Helpful staff, main issue that I faced on the regular basis was the Internet connection (through wifi) in the... More 

Helpful?
Thank guantech
Carrie H, Operations Manager at Sheraton Great Valley Hotel, responded to this review

Hello, Yudha H. Thank you for taking the time to review Sheraton Great Valley after staying with us so frequently. We really do appreciate your loyalty, and are excited to report that we have significantly upgraded the internet bandwidth! I am sorry that you experienced some issues with it before. As you mentioned, our elevators are new and improved as... More 

Foxboro, Massachusetts
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed July 17, 2016 via mobile

My family and I stayed at this hotel a few years ago and it was perfectly fine - my Joe things have changed in 3 years. The only positive thing I can say is they did a nice job with the update to the lobby. The rest - a disaster. Let me count the ways: 1. Club level is not... More 

Helpful?
Thank Sarah F
JeanPierre D, General Manager at Sheraton Great Valley Hotel, responded to this review

Dear Sarah, Thank you for taking the time to post this review in regards to your recent experience at the Sheraton Great Valley Hotel. We appreciate the feedback from our guests as it allows us to know what we are doing well and where we need to make improvements. I want to apologize for the less than perfect stay you... More 

Travelers are raving about these Frazer hotels

Philadelphia, Pennsylvania
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed July 7, 2016

Stayed here as it was part of a reserved room block for a nearby wedding. A standard basic Sheraton. Clean with free wifi. Looks as if it had been updated recently - however, the AC did not work at all (a friend staying here the same night had a similar problem...as do other guests, according to other reviews on this... More 

Helpful?
Thank kyrielle
Exton, Pennsylvania
2 reviews
4 of 5 stars Reviewed June 16, 2016

“We recently had a 3 day meeting at the Sheraton and we were very happy at the overall experience. The staff was friendly, helpful and very accommodating. The Oxford Conference room was perfect for are meeting. We loved the windows, our own temperature control and plenty of leg room. The food was very good and the buffet offered a variety... More 

Helpful?
Thank akkconway
PA
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed June 8, 2016

From Tom at the front desk to excellent bartender, the staff was outstanding. Breakfast was not outstanding but sufficient. Our room was comfortable with nice selection of pillows for the bed. Happy to see that the hotel participates in recycling. Would definitely stay here again when in the area.

Helpful?
Thank sus24
Long Island N Y
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 23, 2016

Just got back from our Brandywine Valley vacation-we picked the Sheraton because it was equidistant to everything we wanted to see (including Amish country.) and because dogs stay free! I don't know at what hotel the rest of you stayed at but our 4 nights were fantastic...the room was lovely (they even provided our Lhasa Apso with a plush bed... More 

Helpful?
Thank YujiOda
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Experience the comfort and charm of The Sheraton Great Valley Hotel. Centrally located in beautiful Chester County, just 32 miles outside of Philadelphia. Recently renovated. Sheraton Sweet Sleeper beds, SPG points program, Indoor Pool, State of the Art Fitness Center, Both Fine Dining and Casual Dining onsite. Shuttle Service available to local corporate business, Minutes from QVC. ... more   less 

Additional Information about Sheraton Great Valley Hotel

Address: 707 Lancaster Ave, Route 202 and 30, Frazer, PA 19355-1817
Location: United States > Pennsylvania > Frazer
Price Range: $119 - $205 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Great Valley Hotel 3.5*
Number of rooms: 193
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Also Known As:
Sheraton Frazer
Frazer Sheraton
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