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Holiday Inn Express Frazer - Malvern

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1 Morehall Road, Frazer, PA 19355
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Holiday Inn Express Frazer - Malvern
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82 Reviews from our TripAdvisor Community

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Showing 81: English reviews
Michigan City, Mississippi
Level Contributor
3 reviews
1 of 5 stars Reviewed 4 days ago NEW

This property is the worse. I booked a reservation ONLINE! The room was available, got a confirmation number and everything. The following day the manager called me and told me not only was the rate I booked not available but nor was the room. After staying on the phone for abt 5 min, the room became available only at the... More 

Helpful?
Thank moyrad2000
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I travel often and I am very familiar with IHG standards. These guys are marginal. This elevator issue is not a new one. I checked in on July 17, 2016; It was still down. Spend the money and get the part already! Carrying luggage up stairs is the last thing any guest wants to do after being on the road... More 

Helpful?
Thank Ralph P
Kevin M, General Manager at Holiday Inn Express Frazer - Malvern, responded to this review

Dear Ralph, Thank you for your feedback from your recent stay at the Holiday Inn Express. I understand your frustration with our elevator being down. If it were a question of money I assure you it would be up and running by now. We are waiting on a custom part and when it does arrive it is the highest priority... More 

Travelers are raving about these Frazer hotels

Rockville Centre, New York
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

This hotel needs a major overhaul! I stayed 7/8 with my daughter's lacrosse team for a tournament and couldn't get out of there fast enough. The staff was pleasant enough and tried to be helpful but they don't have much to work with. The hotel is in terrible shape. The elevator was out of order when we arrived. We were... More 

Helpful?
Thank MLL90
Manhasset, New York
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Need we say more...just went with a group and got several rooms. People found bugs biting them at night. Plus linens feel wet. Not sure towels were even cleaned...maybe just dried from previous customer. Could not give this hotel a lower rating.

Helpful?
1 Thank TRAVELLINGMOM627
Kevin M, General Manager at Holiday Inn Express Frazer - Malvern, responded to this review

Dear Traveling Mom, Thanks for your feedback from our recent stay at the Holiday Inn Express. We can certainly understand your concern when two of the mothers from the twenty eight team rooms we had staying here reported having had bites to our front desk. In our mindset that is two rooms too many, and once it was reported we... More 

Toronto, Canada
Level Contributor
63 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a quiet relaxing over night stay at this hotel. The room looked clean and the bed was very comfortable. We had requested extra pillows which was taken care of. The staff at the front desk was very friendly and helpful. Our room had a decent flat TV with several channels, coffee maker, mini fridge, iron and ironing board... More 

Helpful?
Thank Bob J
Kevin M, General Manager at Holiday Inn Express Frazer - Malvern, responded to this review

Dear Bob J, Thanks for your feedback from you recent stay at the Holiday Inn Express Malvern. We are very glad you found your room to be clean and the bed very comfortable. Thank you for mentioning our front desk staff. We have a great team that really goes out of there way to ensure guest satisfaction. There is something... More 

Sunrise, Florida
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Can not begin to explain ... let me try! Arrived at the property to find out the elevator was not working. OK thought it would be something fixable .. NOT They did however manhandle my bag up the stairs to my room. Then the fun began. Room smelled like cigarette smoke although I requested a non smoking room. As I... More 

Helpful?
1 Thank patr0n1
Kevin M, General Manager at Holiday Inn Express Frazer - Malvern, responded to this review

Dear Guest Thank you for your feedback from your recent stay at the Holiday Inn Express. Sorry for the inconvience you experienced with our elevator. The parts have been ordered and as soon as they come in we will move quickly to get it back on line. We are a smoke free hotel however every once in a while a... More 

Stamford, Connecticut
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed June 17, 2016

Just found an adult and baby bedbugs crawling on my son's pillow. Called manager 40 minutes ago and he said he would be right up. He did offer to move us but they are full tomorrow so they are planning to give the room to another unsuspecting guest.

Helpful?
1 Thank Jeffrey W
Kevin M, General Manager at Holiday Inn Express Frazer - Malvern, responded to this review

Dear Jeffrey W, Thank you for your feedback from your recent stay at our hotel. I am very sorry for the issues you experienced with your guestroom over the weekend. We put the room off line as soon as you left on Friday evening and it will remain off line until tests are completed which will dictate our next course... More 

SOMERS
2 reviews
5 of 5 stars Reviewed June 17, 2016

Was delighted to check in here, my previous HI experiences were very sub par. the facility is clean and bright, well located and staff very helpful. Angel told me about a take out place Snap, just accross the street and it matched my healthy foods diet. I walk stairs and their staircase is outside, well lit and inviting.

Helpful?
Thank ETCBS
Kevin M, General Manager at Holiday Inn Express Frazer - Malvern, responded to this review

Dear ETCBS, Thank you for your feedback from your recent stay at the Holiday Inn Express Malvern. We appreciate your mentioning how clean and bright you found our hotel to be. So glad you enjoyed Angel's recommendation of Snap Kitchen across from our hotel. Thanks for your continued patronage. Warm regards, Kevin J. Murphy General Manager Holiday Inn Express Malvern... More 

Vancouver, BC
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed June 7, 2016

Room is clean and bed is ok. Not much selection for breakfast but at least I don't have to worry about getting food to kick start the day. Although close to highway but don't hear much noise. Very close to Wegman's and Target. Free Wifi connection is fast during peak hours as well.

Helpful?
Thank spicykit
Kevin M, General Manager at Holiday Inn Express Frazer - Malvern, responded to this review

Dear spicykit, Thanks for taking the time to complete a Trip Advisor response. We are glad you found your room to be clean and our bed to be comfortable. As you mentioned you cannot beat the convenience of our hot and cold breakfast bar We are looking to add a few additional items to it this summer. Having a Wegmans... More 

Aiken, South Carolina
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed May 23, 2016 via mobile

It's clean,and well maintained. The staff is very friendly. The room is a little small, but it's nice. It is a bit odd that the sink is right by the door, making it a bit awkward. The bed is comfy, decent tv.

Helpful?
Thank FranDave29803
Kevin M, General Manager at Holiday Inn Express Frazer - Malvern, responded to this review

Dear Fran/Dave, Thanks for your feedback from your recent stay at the Holiday Inn Express Malvern I appreciate your mentioning our staff. We have a great team that really goes out of there way to ensure our guest satisfaction. We are glad you enjoyed the bed and the flat screen TV's. You are right that it is a little different... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Frazer- Malvern Hotel. Minutes from downtown Philadelphia, travelers appreciate how our corporate atmosphere makes comfort and convenience a top priority. 19 Miles from Philadelphia International Airport (PHL), the hotel is the ideal choice for travelers to Chester County, Pennsylvania. We are located just off Route 202 at the intersection of 29 & 30 in Malvern, and 7 miles from Valley Forge Park and the famous King of Prussia Mall.The Holiday Inn Express Malvern is also in close proximity to Paoli Hospital, QVC Studio Park, Longwood Gardens, People's Light & Theatre Company, Ice Line, United Sports Training Center, and the Great Valley Corporate Center. Furthermore, our Malvern hotel is also convenient to many area companies such as Siemens, Wyeth, Acme/Supervalu, Ikon, Vanguard, Synthes, and Sungard. Ideal for either leisure or business travel, our hotel offers an award winning complimentary 'Express Start' hot breakfast bar, wireless HSIA, business center, and refrigerators & microwaves in all rooms. In addition, guest can even maintain their exercise routine in our fitness center. Our commitment to service make us the best value in the Malvern/Frazer area, so book now and 'Stay Smart', at the Holiday Inn Express Malvern. ... more   less 

Additional Information about Holiday Inn Express Frazer - Malvern

Address: 1 Morehall Road, Frazer, PA 19355
Location: United States > Pennsylvania > Frazer
Price Range: $126 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Frazer - Malvern 2.5*
Number of rooms: 88
Reservation Options:
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Also Known As:
Holiday Inn Express Frazer / Malvern Hotel Frazer
Frazer Holiday Inn
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