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Room & Suite (30)
Dining (11)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Exton / West Chester
Updated 07/27/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#1 of 11 hotels in Exton
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Located across from the Eagleview Corporate Center, this LEED Silver certified Hilton Garden Inn offers spacious rooms with complimentary WiFi and modern amenities. Guests also enjoy onsite dining at the Garden Grille & Bar, an indoor pool and an electric vehicle charging station. Complimentary shuttle service is available within a 5 mile radius.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Babysitting
Children Activities (Kid / Family Friendly)
Electric vehicle charging station
Wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Shuttle bus service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Convenience store
Newspaper
Non-smoking hotel
Sun terrace
ATM on site
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Location
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Contact
720 Eagleview Blvd, Exton, PA 19341-1123
Getting there
Rental CarsSee all Exton rental cars
566Reviews4Q+A37Room tips
Reviews
Traveler rating
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- 18
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Popular mentions
I am suing this hotel in federal court for disability and racial discrimination. I was supposed to be here until summer 2021 as i have bad credit and cannot get a rental. They are allowing a corporate account to smoke marijuana and cigarettes inside of their rooms and to harass me. I have videos of these people outside my window harassing me. It is sickening what goes on here. They denied my reasonable accomodation request and do not know ADA law. They have corporate people in first floor ada suites and denied a room to a handicapped person as a result. The handicapped parking around back is also in the middle of the lot instead of next to the building. They are now throwing me out in the streets as david hirsch, general manager sends me derogatory emails. He is being added onto my case as a defendant. They allow the same corporate account to slam their doors all night long. It is after 4 am and it is still going on. The same guys are yelling they are going to beat somebody up and screaming at a woman they have in there to shut up and go to bed. I showed the videos to management who ignores them and instead throws me, the disabled person, out in the street. It is so loud i hear it in my room. David sits outside and chain smokes cigarettes all day long instead of doing his job. I did not know who he was. He hides behind an email. I went online and saw his picture and realize he is the angry man who chain smokes directly next to the back door every 15 minutes and throws his butts all over the ground. We lost power and i sat in my car for 2 hours and the man smoked at least 10 times in 2 hours, and he is the general manager of a non smoking hotel. Good grief. The front desk told me the hotel caters to these corporate accounts as they are only at 7 percent filled up except for weekends when people have weddings. They have many reviews where people smoke marijuana in their rooms and even physically fight while management does absolutely nothing. I asked them to move the smokers to another floor ( this is a smoke free hotel) and they refuse. If you are looking for a relaxing place to stay, this is not it. You will be harassed by david hirsch if you dare make any complaint whatsoever. In the meantime, i will be living in my car as other guests have to endure marijuana smoke and the beligerent nature of these corporate guests. Attached is the photo of the guests who are smoking dope and hatassing me. This is them outside my window drinking beer and trying to intimidate me I added on their company into my lawsuit also, osmose utilities services, inc.…
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Date of stay: August 2020Trip type: Traveled solo
Helpful
Responded Aug 17, 2020
We strongly caution any member of the TripAdvisor community to disregard this individual review and instead look at the combined reviews of our #1 rated TripAdvisor hotel for the last 6 years. It is a fact that the person writing this review has engaged in multiple lawsuits against neighbors and cities and other businesses in multiple jurisdictions. Most of the information provided in this review is patently false or egregiously exaggerated. While we believe this review should be removed for these reasons, it still remains the right of travelers to provide their subjective opinions on TripAdvisor. TripAdvisor recommends that all travelers take a conglomeration of reviews into consideration when making their choices for lodging.
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The only positives to my stay here was that the room was very clean and the check-in/check-out process was quick and easy. The location is also great - right off the PA turnpike. The first issue I encountered was that there were huge trash bags and dirty towels and sheets outside my door and throughout other areas of the hallway that were there for the entire 2 days I was there. I donʻt understand why housekeeping could not be bothered to pick these up considering they passed by them numerous times while cleaning rooms. Secondly, if you are at high risk and are concerned about Covid-19, I would avoid this hotel. The housekeepers are supposed to be wearing face masks, but every single time I passed by one, they had it around their neck and would not even put it up correctly when you walk by. The lobby area constantly had drunk people walking through (from the bar area) with nobody wearing masks. I saw numerous guests chatting with front desk staff with no masks on. I would only see certain front desk staff trying to enforce their mask policy, but others could not be bothered it seemed. The outdoor seating areas were packed full every night with no one wearing masks or socially distancing. As someone who is at high-risk, but has to occasionally travel for work, it is important that I feel safe at a hotel and unfortunately I did not feel safe here.…
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Date of stay: July 2020Trip type: Traveled on business
Rooms
Location
Service
Helpful
Responded Aug 17, 2020
We thank you Nerdywanderer01 for staying with us and for taking the time to share your experience. While we are unable to verify some of your statements, such as the behavior of other hotel guests, we can state that our Restaurant and Bar have unfortunately been closed since March. We understand that this is a difficult time for us all, and we attempt every day to do the right thing for our associates and our guests, including asking any individual to wear their mask or wear it properly when in any public area. We will certainly share these comments with our staff, and simultaneously ask all guests to adhere to both CDC guidelines, state and local requirements, and those of HIlton, particularly when inside the building. Thank you again.
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I stayed there this week during the height of the Covid outbreak and I was happily surprised by the smell of cleaning products everywhere I went...they truly understood what was going on and did their part to keep guests safe! So, thank you!!!
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Date of stay: March 2020Trip type: Traveled on business
Helpful
Responded Jul 30, 2020
Thank you TravellingKros for both staying with us and recognizing the hard work of our staff in both keeping the hotel at peak levels of cleanliness and sanitation and still trying to make the hotel still feel like a home away from home. It is obviously a difficult balancing act, but thank you again and the staff will continue to work very hard to make our guests feel that they are in a clean and healthy environment.
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We had a group event and it was the weekend that COVID-19 took off. We were well taken care of by the staff and kept up to date on the changing environment of the Pandemic and how it was effecting the area/county
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Responded Mar 18, 2020
Thannk you very much tbiskup2020 for giving us this 5 star rating as well as saluting the hospitality and helpfulness of our staff during this very difficult time. Our very best wishes to you for your health, as well as our employees who along with thousands of their hotel colleagues have been directly impacted by the ripple effects of the COVID-19. We hope we'll have the opportunity to have you back as eventually this will all be over. All the best.
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I stayed here on business, but I got so much more. First off, the staff was incredibly helpful and friendly, you can’t get any better than this crew! The breakfast crew from the cooks to the ladies helping you at your tables, thank you! They can make a mean poached egg! The room was clean and perfectly appointed in every way. Thank you to the bus drivers! They toted us everywhere we needed to go! Then there was the entertainment... they made an evening after work a pleasure! Overall this stay was in the top 5 of all my stays over the years. Thank you!
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Date of stay: March 2020Trip type: Traveled on business
Helpful
Responded Mar 18, 2020
Thanks so much zircolay for such a fantastic review of our hotel and staff. We particularly appreciate the time and effort to recognize the hospitality of our staff and we're thrilled to know that we've earned your loyalty for a lot a great reasons. Hoping to see you back in the future!
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PRICE RANGE
$116 - $191 (Based on Average Rates for a Standard Room)
LOCATION
United StatesPennsylvaniaExton
NUMBER OF ROOMS
135
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn Exton / West Chester
Which popular attractions are close to Hilton Garden Inn Exton / West Chester?
Nearby attractions include The Struble Trail (3.8 miles), Marsh Creek State Park (2.2 miles), and Ron's Original Bar & Grille (1.4 miles).
What are some of the property amenities at Hilton Garden Inn Exton / West Chester?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Exton / West Chester?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Exton / West Chester?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Exton / West Chester?
Yes, free parking is available to guests.
What are some restaurants close to Hilton Garden Inn Exton / West Chester?
Conveniently located restaurants include Pomodoro Pizza & Italian Restuarant, Station Taproom, and Green Street Grill.
Are there opportunities to exercise at Hilton Garden Inn Exton / West Chester?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Garden Inn Exton / West Chester?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Exton / West Chester offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn Exton / West Chester?
Many travelers enjoy visiting The Mill at Anselma (2.0 miles).
Is Hilton Garden Inn Exton / West Chester accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.