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Extended Stay America - Philadelphia - Exton

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Extended Stay America - Philadelphia - Exton
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33 Reviews from our TripAdvisor Community

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Showing 33: English reviews
1 review
2 of 5 stars Reviewed 4 weeks ago

It took twenty minutes for someone to get to the front desk when I arrived. My room had awful ventilation and every time the person in the next room smoked they might as well been in my room. It smelled bad and was dirty, so much so that I had to run to the local Target and buy cleaning supplies.Everything... More 

Helpful?
Thank Owen D
A TripAdvisor Member
1 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for one night. The entire hotel smells like cigarette smoke. My room was dirty. There was a soda bottle, candy wrapper and cup on the floor near the bed when I checked in. The smoke detector was falling. Huge hole in bathroom ceiling. I felt unsafe on the first floor near the parking lot. VERY LOUD. I... More 

Helpful?
Thank A TripAdvisor Member
Lewistown, Pennsylvania
2 reviews
5 of 5 stars Reviewed May 3, 2016

My wife and I recently stayed here and it was a pleasant experience. I had to take my wife to a doctors office in Bala Cynwyd,pa , but did not want to stay real close to the city.After checking hotel sites and prices, I decided on extended stay America because of the rates and what I seen as the room... More 

Helpful?
Thank Butch L
Manager_11525, General Manager at Extended Stay America - Philadelphia - Exton, responded to this review

I want to thank you for taking the time to post a review of your stay. I’m so pleased to read that we were able to exceed your expectations and provide you with exceptional customer service! I’m glad that you enjoyed our comfortable rooms, convenient location, and our fully equipped kitchens. The staff and I would like to thank you... More 

Leicester, North Carolina
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 14, 2016 via mobile

The hotel is supposed to provide coffee pots for every room. But they tell me they are on order. When I asked if they would use the big pot from the grab and go breakfast to make a pot they refused. I mean seriously?? Why can't they just make a pot of coffee or find me a dang coffee pot!

Helpful?
1 Thank whenfrogsfly82
Camp Hill, Pennsylvania
Level Contributor
62 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed January 27, 2016

Walked into the hotel and it reeked of Pot. The parking lot was not plowed. The rooms were basic - I mean basic. The halls were dirty. The acting manager was the best person in the world. When we complained he did everything he could to help us. So I rated it Poor because it was not what I expected... More 

Helpful?
Thank Frank R
Nanticoke, Pennsylvania
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed October 13, 2015

Nothing special here, nor did we expect it to be. No couch as advertised on the website. Free breakfast was limited to granola bars and muffins. The staff was friendly. Didn't have my hopes up, so I wasn't let down. Probably would have looked elsewhere if we needed more than a one night stay.

Helpful?
Thank dsmith3377
Larkspur, Colorado
Level Contributor
73 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed October 7, 2015 via mobile

52 a night for four night stay. Not worth the listed price of 100 a night. This room was rode hard and put away wet. Bathroom beat up. Two small pillows and we couldn't get any more despite numerous attempts. Rooms only cleaned on a weekly basis so we couldn't get our room cleaned despite asking "house cleaning backed up... More 

Helpful?
Thank Retired40
Hollidaysburg, Pennsylvania
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed September 26, 2015

We booked the room through priceline and got a great deal. The reviews are right, the parking lot is dimly lit. The staff is friendly and helpful. Our first room had a refrigerator that was really noisy and the tv didn't work so they moved us to another room and it was adequate. We had a quiet night's sleep and... More 

Helpful?
Thank Mary_Kay1965
Enfield, CT
Level Contributor
77 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 21, 2015

The room was very adequate and everything worked well. I did not notice anything that was a problem. It's a room with a kitchenette and I wished there were cups and utensils there, but I had to ask for what I needed. I suppose they do that because of the knucklehead travelers who walk away with their stuff; unfortunate. I... More 

Helpful?
1 Thank Bill C
Montreal, Canada
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 18, 2015 via mobile

Thanks to the Young Male Manager ,who provided me and my mother,with a 2 beds suite room even that I have booked with Hotwire, and friendly polite male coworker, nice clean room , bathroom amenities nice, towels, big fridge and microwave , the clerk promptly offered any kitchen tools utensils, you need , I didn't even ask for it ,... More 

Helpful?
1 Thank FloridaNikki44
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Golf course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Self-Serve Laundry
  • Free Breakfast
  • Free Parking

Additional Information about Extended Stay America - Philadelphia - Exton

Address: 877 N Pottstown Pike, Exton, PA 19341-1561
Location: United States > Pennsylvania > Exton
Price Range: $77 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Philadelphia - Exton 2.5*
Number of rooms: 101
Reservation Options:
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Also Known As:
Extended Stay Exton
Extended Stay America Exton
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