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Red Roof PLUS+ Philadelphia Airport

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Red Roof PLUS+ Philadelphia Airport
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187 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Guatemala City, Guatemala
Level Contributor
160 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Its clean, its near the hotel and the people from the front desk are super friendly . Dont expect big rooms it one space for everything and small bathroom; but for the price its what you get, if it only for a fast sleep near the airport this is a good choice

Helpful?
Thank Jose S
Lake Hopatcong, NJ, United States
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Check in was fast and very friendly. The young lady who checked me in offered assistance w/ directions to my destination. The room was very clean. Looked recently redone. I liked the hardwood floors, easier to keep clean, no smell in the room. Room was a tad dark but ok w/ all the lights on. I asked at check out... More 

Helpful?
Thank Robert L
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Robert, Thank you so much for taking your time and share your experience at our Red Roof Plus. We take pride in what we do and genuinely concerned if something is not 100% satisfaction. I am glad my staff was able to deliver the service you deserve and I truly hope to see you soon in your future travels. More 

Philadelphia, Pennsylvania
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago

The room was very basic and clean - adequate for my 6-hour stay. The chain on the door was partially unattached, which was slightly concerning -- I'd have preferred those dead-bolt-type locks they have in most hotels. Location was easy to get to but it's not my favorite part of town.

Helpful?
Thank Victoria60795
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Victoria, thank you for your review. I will make sure to check and see if we have issues with door latches; however, in addition to the latches we do have dead-bolt locks in all our doors. Thank you again for your time and business and we hope to see your again. More 

Philadelphia, Pennsylvania
Level Contributor
98 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Comfortable hotel not far from the Philadelphia hotel. It's located between a Philly Diner and a Denny's. Most anything else would require a car. Parking is included in the hotel rate. The staff at the front desk of the hotel was friendly and helpful.

Helpful?
Thank Philly700
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Guest, thank you for taking your time to write our review. I am glad my staff was able to deliver a friendly and helpful atmosphere for you and I will be sure to share your comments with them. Thank you gain for your positive comments and we hope to see you again soon. More 

1 review
5 of 5 stars Reviewed 4 weeks ago

I highly recommend this hotel for anyone. Everything about my stay has been great! My deluxe room was very comfortable and spotless. Everything was peaceful and quiet as well. Most of all, JANET- as the customer service rep in the office was FANTASTIC. She was very accommodating. I had a issue with booking my reservation through Agoda online ( Of... More 

Helpful?
Thank Pamela R
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Pamela, it is so refreshing to see people take their time to say something positive about their stay in our hotel, for that I am very grateful. I will be sure to share your comments with my staff and especially Janet who clearly made the biggest impact on your stay. Thank you again for your time and comments and... More 

Philadelphia, Pennsylvania
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Unmade beds, dirty rooms and an unconcerned, unapologetic staff highlight this hotel. There are so many decent hotels in that area with comparable rates that you should never book a room at this hotel.

Helpful?
1 Thank lou9950
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Hello and thank you for taking your time to give us your review. I am sorry that we were unable to meet your expectations, it is unusual for us not being able to satisfy a guest. Just like any other business there might be some isolated issues that could be fixed and prevented and I am very sorry that my... More 

West Chicago, Illinois
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Emergency visit east. Needed place to stay near airport before morning flight home. Room was clean. Desk clerk friendly and kind. Quality what I'd expect at a RRI. Close to airport but did not provide shuttle, so needed to rent car an extra day. Utility workers staying there with their vehicles. Not a problem - just a fact.

Helpful?
Thank eelliott2015
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Elliott, thank you for your review. I am glad that we were able to provide a comfortable and clean place to stay for you during your emergency stay in Philly. I hope you think of us next time your are in the area. Thank you again for your review. More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

I stayed here for 5 nights, and at the fifth night I found bedbugs after investigate my self on the bed, because all over my body was itching. I call to front desk and explained everything. And gentleman says "do you wanna check out?" Wow.. 1 in the morning, guest found a bedbug, and front desk asked me check out???... More 

Helpful?
Thank Jin H
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Hello and thank you for posting your review. We take claims about bed bugs very seriously and I can assure you that your room was checked by Ecolab and appropriate measures were taken. Also, I will be sure to address with my staff the way they handled your claim and they will be held accountable for their performance, my sincerest... More 

Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed August 10, 2016

It's all relative, but coming from the Westin in downtown Houston to this place was a major letdown. Staff was friendly enough, though they stayed behind their bullet proof protective shield. Room was decent size but I couldnt bear to walk barefoot on the floor. Smells like they only recently converted to non-smoking. Plumbing fixtures were marginally functional, amenities did... More 

Helpful?
Thank Steve S
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Steve, Thank you for your review. Unfortunately it is township's ordinance to have a vestibule locked during night hours, I am sorry that it gave you a bad impression. Also, we get a mix of different travelers being an Airport property and we have plenty of people wearing suits, uniforms or casual attire, so I am sorry if you... More 

1 review
4 of 5 stars Reviewed August 5, 2016

We arrived on the 3rd of July after we had a bad experience with the previous hotel. We were received with a smile by Janet Jackson and made our stay and experience a one we will not forget anytime soon. We would like to thank her and may the good Lord bless her and she must just keep up the... More 

Helpful?
Thank Tiny's Driving ... M
Julia C, General Manager at Red Roof PLUS+ Philadelphia Airport, responded to this review

Dear Guest! Thank you so much for your kind words and positive feedback about Janet, I will make sure she read your comments. Our goal is to make each and every customer feel welcomed, comfortable and special with every stay. I am very happy to hear that Janet was able to deliver. It was a pleasure to have you stay... More 

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
This newly renovated Red Roof PLUS+ hotel is proud to offer brand new Premium rooms with upgraded amenities and service. The entire hotel has just finished a complete renovation. We invite you to let us "WOW" you on your next visit. ... more   less 

Additional Information about Red Roof PLUS+ Philadelphia Airport

Address: 49 Industrial Hwy, Essington, PA 19029-1001
Location: United States > Pennsylvania > Essington
Price Range: $88 - $115 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Red Roof PLUS+ Philadelphia Airport 2.5*
Number of rooms: 134
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Also Known As:
Red Roof Inn Philadelphia Airport Hotel Essington
Red Roof Inn Essington
Essington Red Roof Inn
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