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All reviews wet bar lollipops front desk millcreek mall fire pit sitting area room was clean oatmeal outdoor patio jacuzzi suite sofa bed shopping and restaurants the breakfast area very nice hotel sausage fridge and microwave nice pool
The maintenance man, Pete, helped jump start our van after our 1st night.He went above and beyond. Liz who took my reservation and check us in was awesome. Above expectations! Room was clean and coffee and breakfast were good.
2 Thank BeachMama45
Response from Anita L, General Manager at SpringHill Suites ErieResponded 4 weeks ago
Thank you so much for your review and for sharing your stay with us. We will make sure to pass it on to Pete and Liz. We look forward to serving you again soon.
We stayed for one night and didn’t have any problems. Staff were professional and also nice. Included breakfast was well stocked and standard SpringHill fare. Since the hotel doesn’t have a hot tub on premises (just pool) I reserved a room with a whirlpool, which...More
Nice location with easy on/off access to interstate routes. Nearby good restaurants and shopping. At check in clerk, Kim was extremely helpful. All employees are courteous. While there parking lot was being sealed - good signage was posted to remind guests about parking changes. Nice...More
1 Thank joeisle17
Response from Anita L, General Manager at SpringHill Suites ErieResponded September 10, 2018
Thank you for choosing to stay at the Springhill suites Erie and thank you for such a great compliment. We strive to communicate as much as we can to make your stay as smooth as possible. We look forward to seeing you in the future...More
I am a platinum Marriott member and I have stayed in this hotel about 4-5 years ago. It has gone downhill in terms of service. When we checked in, the staff was pleasant enough but forgot to offer extra points for platinum members. Our room...More
Thank Christine J
Response from Anita L, General Manager at SpringHill Suites ErieResponded September 5, 2018
Thank you for your valued feedback. I apologize for not recognizing your Platinum status with us or being offered your extra points. We hope you will choose to stay with us again should your travel needs bring you back to the area.
We spent 1 night here and everything was just as expected for a Springhill Suites (we've stayed at many). Room was clean, staff was courteous, amenities were on par, extra bonus was the Tesla destination charger for car. Breakfast was just as expected for a...More
1 Thank Duckiesauce
Response from Anita L, General Manager at SpringHill Suites ErieResponded August 29, 2018
Thank you so much for choosing to stay here with us at the Springhill Suites Erie. We strive to provide great service and we thank you for such a kind rating. We look forward to seeing you again on your return visit.
The SpringHill Suites Erie is an all-suite Marriott hotel located off I-79 and Interchange Road. We are a short walk from multiple restaurants, shopping at Millcreek Mall, and less than 6-miles from Presque …MoreIsle State Park, Waldameer Park, and the Erie Zoo. Travelers looking for hotels in Erie, PA will appreciate our hotel’s complimentary WiFi, hot breakfast buffet, and parking after a busy day on the road. Our spacious guest suites offer a comfortable living area with an ergonomic work desk, wet bar, and sofa separated from the sleeping area, featuring plush Marriott bedding with crisp linens, WiFi, and a large HDTV. Busy guests at the SpringHill Suites Erie, PA hotel will enjoy the convenience of our onsite 24-hour fitness center and 24-hour business center. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.