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Fairfield Inn Erie Millcreek Mall

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237 Reviews from our TripAdvisor Community

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Showing 237: English reviews
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Boston, Massachusetts
Reviewed 1 week ago via mobile

This was our second stay at this hotel. The price was very reasonable and the room was certainly adequate, although on this visit, unlike our prior visit, our room did not have the microfridge and small microwave. If you want a room with a microfridge be sure to request one.

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Helpful?
Thank Bob T
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to let us know about your recent stay, Bob! I do apologize that your room did not feature a refrigerator and microwave during this stay. Unfortunately, those items are not a standard amenity in our guest rooms at this time. However, we are working on outfitting the entire property with these items and have...

Toronto, Canada
Reviewed 4 weeks ago via mobile

While heading south to Florida for our winter vacation, our first stop was in Erie, Pennsylvania. After a couple of searches on Google Maps for places to grab some food and a place to spend the night, this Fairfield Inn presented itself. We had only 'discovered' the Fairfield brand a couple of years ago, while on another trip south and...

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Helpful?
Thank Boogabooster_com
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to let us know about your recent stay! We are delighted to learn that your experience at the Fairfield Inn Erie Millcreek Mall was pleasant. We value our guest feedback and will share your review with our staff to ensure that we all continue to strive to deliver the best possible service and experiences...

Ontario, Canada
Reviewed January 14, 2017

We stayed here between Christmas and New Years. The hotel itself was fine. Typical Fairfield Inn. We had a room with 2 beds and they mattresses seemed to be worn out. Mainly on the side where you would get in and out of bed. The room was clean but could have used and extra blanket on the bed. We missed...

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Helpful?
Thank Orange2419
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to complete our survey. It helps us to see the hotel through the guests eyes. We appreciate all feedback, be it good or bad. We use your comments to teach our team where and how we can be better. We have forwarded your comments regarding the mattresses to our home office for their review....

Buffalo, New York
Reviewed January 2, 2017 via mobile

The hotel was clean, the staff was friendly, the breakfast buffet was fine, and my pet was welcomed for the night. But, the beds were worn out and need to be replaced. Management should immediately take their pass key and sit on the edge of every bed on this property. This test will prove that the beds need to be...

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Helpful?
Thank buffalotravelers
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for your review, buffalotravelers! We truly appreciate all feedback and use it as a tool to improve our hotel and service. We are delighted to see that you enjoyed your stay and our new breakfast buffet! I do apologize that the beds were not to your liking; please know that we have shared your feedback with our senior...

Reviewed January 2, 2017

Room was ok, could have been cleaner. Cheap room. Friendly staff. Room was perfect with traveling with dog. Right near exit. Pet walk area could have been kept cleaner. I understand that the hotel isn't responsible for picking up after pets but I wish they would have checked it more often to clean up. I clean up after our dog...

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Helpful?
Thank Lori P
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to review your recent stay with us, Lori! We appreciate all feedback so that we may use it to better improve our services here at the Fairfield Inn Erie Millcreek Mall. Please know that we have shared your comments with both our Housekeeping and Engineering teams to ensure that the situations that you mention...

Reviewed December 30, 2016 via mobile

Very comfortable rooms. Modern and spacious. Indoor pool which is well kept. Friendly staff went above and beyond what is expected.. Large variety of eating establishments close by. Walk to the Millcreek Mall. Easy access to highway 79 and close to highway 90. One of the best breakfast's I have ever had at a hotel.

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Helpful?
Thank Ed G
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for your kind words, Ed! With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a valued guest, your feedback will be shared with the entire team to continue to inspire and motivate them to deliver exceptional customer service. Thank...

Reviewed December 24, 2016 via mobile

We went to Erie for a girl's day. The hotel was very clean , the staff was helpful, knowledgeable about things to do in the are and very friendly. The pool was nice. Our room was comfortable and the bed gave me a restful night. When we woke, we had a complete breakfast, that lacked nothing with plenty of healthy...

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Helpful?
Thank Sharolyn W
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for your kind words, Sharolyn! We are delighted to see that you enjoyed your recent stay with us while in Erie for a girl's day out! We hope to see you again the next time your travels bring you back to the area!

Buffalo, New York
Reviewed December 7, 2016 via mobile

Located very near the Millcreek Mall makes for good shopping. Our room was nice and clean. The bed comfy. Bathroom was clean, The staff very friendly. They went out of their way to endure our stay was good. Nice breakfast buffet with many offerings. The oatmeal was very good and had several topping choices. Coffee and tea were available 24...

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Helpful?
Thank Travelinggal0121
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to let us know about your recent feedback, Travelinggal0121! We are delighted to learn that you enjoyed your stay with us! We are very excited about our brand new breakfast buffett - the homestyle oatmeal and toppings are quickly becoming a guest favorite! We hope to see you again if your travels bring you...

Ontario, Canada
Reviewed November 30, 2016

The hotel is older and just not as nice as some of the others in Erie. The pool area was nice, older bathrooms etc. The breakfast area is big enough to sit and eat, the island was there, but no stools you had to stand. 2 days in a row NO CREAM for coffee, we did finally get some. Food...

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Helpful?
Thank Kelly K
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to let us know about your recent stay at the Fairfield Inn Erie Millcreek Mall! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconveniences that you experienced while at our...

New Castle, Pennsylvania
Reviewed November 15, 2016

Stayed here for a girls weekend away. The location is perfect if you plan to shop at the mall. It is close to the stores and restaurants on Peach St also. I found the room to be very clean and the bed was very comfortable. There were no vacancies the weekend we were there and it was still very quiet...

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Helpful?
Thank 938Lmarie
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to review your recent stay with us! We are thrilled to hear that you enjoyed your stay - we do have great shopping opportunities nearby and the dining choices are plentiful! We strive daily to ensure that our guests have a memorable experience while here at the Fairfield Inn Millcreek Mall and I am...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn Erie Millcreek Mall

Address: 2082 Interchange Road, Erie, PA 16506 (Formerly Fairfield Inn Erie)
Location: United States > Pennsylvania > Erie
Price Range: $89 - $186 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Erie Millcreek Mall 2.5*
Number of rooms: 79
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Also Known As:
Fairfield Inn Erie Hotel Erie
Fairfield Erie
Erie Fairfield Inn
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Questions & Answers

Here's what travelers have asked, with answers from Fairfield Inn Erie Millcreek Mall staff and other travelers.
1 question
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9 months ago

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Questions? Get answers from Fairfield Inn Erie Millcreek Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“top floor near back”
 of 5 bubbles D7218KUkellyk, Nov 30, 2016 | Read review
“ice machines are only located on 1st and 3rd floor.”
 of 5 bubbles Germain1000, Sep 5, 2016 | Read review
“Rooms are great; breakfast is awful”
 of 5 bubbles valeriec17, Aug 20, 2016 | Read review
“If you do not like stairs or elevators for your pets, request a first floor room.”
 of 5 bubbles JLH1952, May 18, 2016 | Read review
“Upper floors are quieter.”
 of 5 bubbles 251scottw, May 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question