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Fairfield Inn Erie Millcreek Mall

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2082 Interchange Rd, Erie, PA 16565-5108 (Formerly Fairfield Inn Erie)
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219 Reviews from our TripAdvisor Community

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Showing 219: English reviews
Pittsburgh
Level Contributor
68 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This a basic level Marriott hotel. It is very clean, decent location but no frills. Breakfast was very basic but not terrible. Room is comfortable enough but beds are very soft . Swimming pool area looks good and there seems to be plenty of parking.

Helpful?
Thank SeashellSue
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to review your stay at the Fairfield Inn Erie! We appreciate your feedback and are glad you enjoyed your stay. Please stay tuned as we have many exciting projects planned in the coming months! More 

West Palm Beach, Florida
Level Contributor
188 reviews
119 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 1 week ago

Conveniently located to family in the area. Comfortable beds and clean room. Busy with Bikers in the area which made for some noise. Not easy to get in the main door with a luggage court without an automatic door. Breakfast was great as well as the snacks in the evening. Staff was also friendly.

Helpful?
Thank Steven W
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you so much for taking the time to review your stay at the Fairfield Inn Erie! We are so glad you enjoyed your time with us and hope to see you again soon! More 

Alma, Arkansas
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Little difficult to find as the outside lights were not working. Beds were miserably soft (but I'm old and like a harder mattress these days). The pool was cold and hard to enjoy when the kids had looked forward to it. Air conditioner didn't work well but was not miserable. Breakfast was nice.

Helpful?
Thank CindyTime
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you kindly for taking the time to review your recent stay at the Fairfield Inn Erie! We appreciate you letting us know about the pool temperature and air conditioner and will look into those right away. We have many exciting projects planned in the coming months and we hope to see you again soon! More 

CLEVELAND
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I will not be booking reservations through Hotel.com again. This was the 2nd time I used them and it is always a different price when you get to the hotel. Plus the hotel added a $20.00 a day charge for phone calls, damages, etc at the start of your stay. It takes 7-10 days to get it back. The water... More 

Helpful?
Thank MARY T
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for your recent visit with us in Erie. We strive daily to ensure that every guest has a great guest experience. We apologize that we fell short during your visit. We do appreciate your patronage and value you as a guest. Your feedback is important to us so that we may learn and grow from our opportunities. We... More 

Trenton, Georgia
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Got checked in and paid cash. Had to give a card for "incidentals" and it took over a week to get that put back on our debit card. When you are traveling, you kind of need your funds to be available. I dont understand why they can IMMEDIATELY take ur money, but cant IMMEDIATELY put it back when they see... More 

Helpful?
Thank sthrnpeaches
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for taking the time to review your recent stay at the Fairfield Inn Erie! We are glad that you had such a great night's sleep! I do apologize for the inconvenience of requiring a credit card when paying cash. If you would like greater information on this procedure and the resulting hold you mention, I would be happy... More 

1 review
1 of 5 stars Reviewed 4 weeks ago

9 families that were staying with us had to wait until almost 5pm to check into our rooms that were supposed to be available at 3pm. Then I checked my online banking to find out that they charged me three times for a one night stay. I called the hotel 4 times and my bank twice to get a refund.... More 

Helpful?
Thank Teresa H
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

We strive daily to ensure that every guest has a great experience. I apologize that your experience was less than favorable. We appreciate any and all feedback so that we may learn and grow from our missed opportunities. I apologize for any rude or unbecoming behavior of our team and can assure you that there will be no future occurrences... More 

Travelers are raving about these Erie hotels

Level Contributor
113 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I checked in and stayed in room 414 and the bed was infested with bugs all over. They were literally crawling around as soon as I pulled the sheets back. I was switched to another room that was cleaner with no bugs but I definitely won't be back again until they remodel or bomb the place.

Helpful?
Thank M.Wayne A
Monaca, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

This was the second time staying at this location since my daughter was going to be attending a local college. We liked the location, beds were comfy, it was clean. Breakfast was ok. The staff was nice, however we noticed a strange charge on our bill and oddly enough no one will rectify this suspicious charge. Bad customer service and... More 

Helpful?
1 Thank nport73
Ryan H, Assistant General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you so much for taking the time to review your recent stay with us at the Fairfield Inn Erie! I am delighted to hear that you enjoyed your stay but very disappointed to hear that you have had such a hard time getting through to anyone regarding your statement. I truly apologize for this and would be happy to... More 

Maine
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 18, 2016 via mobile

I am a platinum elite Marriott reward customer. We were stopping overnight, and this was close to Presque Isle State Park. It is a bit irksome when I am not greeted as a Platinum guest. So not up to the usual for a Marriott property, albeit a lower end property. Anyway the location was terrific with restaurants a shopping close... More 

Helpful?
Thank TravelForDummies
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

We appreciate your feedback as a Platinum Elite member. I apologize on behalf of my team for not recognizing you as a member. At Platinum status, you clearly stay in hotels quite a bit. We strive daily to ensure that every guest has a great experience. I have shared your feedback with our team and am assured that we will... More 

Toronto
Level Contributor
173 reviews
166 hotel reviews
common_n_hotel_reviews_1bd8 387 helpful votes
3 of 5 stars Reviewed June 16, 2016

I stayed for a single night while passing through Erie on business. As others have mentioned, the hotel is in a built up area offering shopping and many restaurant choices a short walk from the hotel. This is a very basic property. The lobby is on the small side, and nothing fancy; the same can be said for the pool... More 

Helpful?
Thank ToSquareBob1
Lori V, General Manager at Fairfield Inn Erie Millcreek Mall, responded to this review

Thank you for choosing to stay with us while in Erie. We greatly appreciate your business and value you as a guest. We appreciate you feedback as we can use that to enhance our teams performance. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about Fairfield Inn Erie Millcreek Mall

Address: 2082 Interchange Rd, Erie, PA 16565-5108 (Formerly Fairfield Inn Erie)
Location: United States > Pennsylvania > Erie
Price Range: $128 - $223 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Erie Millcreek Mall 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Fairfield Inn Erie Hotel Erie
Fairfield Erie
Erie Fairfield Inn
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