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Hilton Garden Inn Erie

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Traveler (14)
Room & Suite (12)
Pool & Beach (3)
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Overview
  • Excellent58%
  • Very good28%
  • Average10%
  • Poor3%
  • Terrible1%
Travelers talk about
“safari grill”(11 reviews)
“cracker barrel”(24 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Offers from Hilton Garden Inn Erie
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Erie
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (769)
There are newer reviews for Hilton Garden Inn Erie
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Traveler rating
423
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423
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77
30
14
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All reviewssafari grillcracker barrelkeurig coffee makergreat hotelroom was cleanpool and hot tubfront desk staffbreakfast buffetbusiness centerwonderful staysplash lagoonwould definitely stay here againrestaurants and shoppingpeach streetstaff was very friendlyshort driveparking lot
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11 - 15 of 765 reviews
Reviewed March 11, 2018 via mobile

I hate giving bad reviews but I appreciate honesty when reading a review—therefore I will be honest giving a review. The hotel had a great staff. I want to say they are helpful and kind. The rating is based solution on the cleanliness. The bathroom...More

1  Thank Caymus72
Response from Jen F, Manager at Hilton Garden Inn ErieResponded March 13, 2018

I am sorry you found your guest room unacceptable. Our team works very hard to keep every room and bathroom clean; we strive to exceed expectations every day. Please accept my sincere apologies for not meeting your expectations and know I will address your feedback...More

Reviewed February 20, 2018 via mobile

Great experience. Staff all friendly and extremely helpful. Comfortable atmosphere. Relaxing environment. Clean,comfortable rooms. Got a great nights sleep. Great price. Easy to get too. Once we arrived we never had to leave. Check in and out experience very fast, organized.

Thank Overlanding6
Response from Jen F, Manager at Hilton Garden Inn ErieResponded February 23, 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed February 13, 2018 via mobile

My husband and I were visiting Erie in January - blah - so the price was great. I was a bit worried about the hotel’s close proximity to Splash Lagoon...figured families with young kids would be everywhere. I have my own young kids, but we...More

Thank beachlovers616
Response from Jen F, Manager at Hilton Garden Inn ErieResponded February 16, 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

Reviewed February 7, 2018

Room was excellent, perfectly clean and well laid out. Complimentary Internet was s-l-o-w as always. Breakfast was very good but at $11.95 pretty expensive. Staff was, as always, top notch, always friendly and helpful. Property is beautiful, well designed and appointed and very well maintained....More

Review collected in partnership with Hilton Garden Inn
Thank mikewhitfield2017
Response from Jen F, Manager at Hilton Garden Inn ErieResponded February 9, 2018

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry to hear you were disappointed with a lack of a free continental breakfast. Hilton Garden Inn hotels offer...More

Reviewed January 31, 2018

Great sleep, great service, great stay. My wife and I were in town for the weekend to attend a company holiday party. The Hilton Garden Inn SAVED us from a terrible night at another hotel in Erie. We are thankful that Hilton Garden Inn has...More

Review collected in partnership with Hilton Garden Inn
Thank Jared P
Response from Jen F, Manager at Hilton Garden Inn ErieResponded February 4, 2018

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Free Parking
Room Service
Bar/Lounge
Hotel Amenities
Free Parking
Business Center with Internet Access
Room Service
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Self-Serve Laundry
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$109 - $257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Erie
#5 Family Hotel in Erie
#7 Romantic Hotel in Erie
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
$109 - $257 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Erie
#5 Family Hotel in Erie
#7 Romantic Hotel in Erie
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveler (14)
Room & Suite (12)
Pool & Beach (3)
Dining (1)
Business Center & Event Rooms (10)
Questions & Answers
Ask a question
Pinkgirl88
November 25, 2017|
AnswerShow all 2 answers
Response from creekrunner47 | Reviewed this property |
I would simply call the front desk.
0
Votes
Dick M
July 19, 2017|
AnswerShow all 2 answers
Response from Jen F | Property representative |
No. Our hotel only accepts service animals.
0
Votes
Irina S
February 13, 2017|
AnswerShow all 9 answers
Response from B K | Reviewed this property |
I wouldn't risk it. Free shuttle directly to the park or drive. 2 minutes away by vehicle. VERY busy highway & tons of traffic.
2
Votes
Room Tips
"Just don't go here. All rooms are the same."
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"We had a 3rd floor room with a view of the highway. I would have preferred the other side of the hotel with..."
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"We have stayed in a varietyof the rooms on multiple stays and did not have issues."
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"Ask for a room that's had a bed replaced recently."
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